BMW of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 786 reviews
I visited BMW of Alexandria on 1/25/12 to check out their I visited BMW of Alexandria on 1/25/12 to check out their lineup of used BMW sedans. I spoke with Paul Blakemann upon entering the showroom and a I visited BMW of Alexandria on 1/25/12 to check out their lineup of used BMW sedans. I spoke with Paul Blakemann upon entering the showroom and after a bit of discussion on my needs Paul and I selected that used 300 series BMW that had caught my eye on the lot. I ultimately purchased my selected BMW but only after an extensive review of both the history of the car as well as the BMW Certification process and the warranties that traveled with this certified car and the extensions available. Paul's knowledge of his entire BMW product line was outstanding; all my concerns were addressed and with his assistance I had a most positive buyer experience, I would feel very comfortable making referals to Paul. More
This was one of the best experiences we've ever had in purchasing a new car. Paul Blakeman is the reason. He's simply exceptional in every way. Every question is answered efficiently and professionally purchasing a new car. Paul Blakeman is the reason. He's simply exceptional in every way. Every question is answered efficiently and professionally, and he'll ensure that you get everything you want out of the sales process. Prepare to not only buy a car but also to know that Paul will stand by you throughout the process and after, making sure that you're comfortable with everything the car can do and that any follow-up questions you might have are answered. He's totally responsive from the moment you meet him -- this is the car buying experience of your dreams! More
Before visiting BMW of Alexandria , i visited BMW of Fairfax which is one of the Worst customer service for sales i ever had and then i found a car in BMW of Springfield but that was just sold out and t Fairfax which is one of the Worst customer service for sales i ever had and then i found a car in BMW of Springfield but that was just sold out and then found a car in BMW of Alexandria and then immediately i called them there i found my car Guy( Paul Blakeman) , Then i took an appointment with paul and then i went and saw the car . But i didn't like the car becoz it didn't had build in GPS , So i told the reason to paul and he took 10 mins and bought a car from the service and i really loved the car and the Price negotiation by OMAR( Manager) and Paul. I had only some problem with financing other than that Everything is good. More
Paul was a pleasure to work with! This was my first time buying a car and he made me feel very comfortable the whole time. I didn't feel overwhelmed at all, as Paul took the time to explain everything in a buying a car and he made me feel very comfortable the whole time. I didn't feel overwhelmed at all, as Paul took the time to explain everything in a very understandable fashion. I felt very confident when I walked out the door that I had received a fair deal for a great car. I want to thank Paul and Terry in finance for helping me with my first car purchase! I would certainly recommend this dealership, and Paul Blakeman in particular, to anyone who is looking to buy a car!! More
I actually inquired about a vehicle via the internet and received a call from Paul Blakeman in a matter of minutes. Paul was VERY helpful and worked a deal allowing me to stay within my budget of purchasin received a call from Paul Blakeman in a matter of minutes. Paul was VERY helpful and worked a deal allowing me to stay within my budget of purchasing a vehicle for my wife. I even got great recommendations on good restaurants in the area :). Paul is definitely my car guy and I will be seeing him again in the VERY near future when it's time to purchase a new car for myself :) More
I was working with a dealer in Cape Cod Mass but since I live in Virginia I wanted to find a dealer out closer to me. I made one phone call to the dealer and thankfully got Paul, from the first conversatio live in Virginia I wanted to find a dealer out closer to me. I made one phone call to the dealer and thankfully got Paul, from the first conversation we had, I knew I was in good hands. He was able to find me the BMW 328iX with the exterior AND interior that I was looking for along with all the great features and he was able to match the price of my original dealer. Paul has been super helpful in teaching me how to use all the functions of my car and is always available for any question no matter how ridiculous it may be. If you are looking for a new BMW, I highly suggest going to BMW of Alexandria and asking for Paul Blakeman. More
My Wife and I were extremely pleased with our experience in purchasing our new X5. After considering a purchase of a new MBZ we visited the dealership and received a comprehensive presentation of the attrib in purchasing our new X5. After considering a purchase of a new MBZ we visited the dealership and received a comprehensive presentation of the attributes of the X5 by Mr. Paul Blakeman. He gave us a no-nonsense technical explanation of the car and several test drives. We openly discussed our financial needs with Paul and he and his associates tailored a financing package that met all of our objectives including a very fair price for our trade-in auto. After completing the sale we were not able to take delivery of the car because of the lateness of the evening. The next day Paul came to our home with the new car and gave us a complete detailed check-out of the features and accessories. It was one of the best experiences we had in purchasing a new car that we ever had. More
We had a wonderful experience at the dealership. Paul was personable, knowledgeable, and truly a nice guy! He understood our needs and got us into a new car extremely fast! We were able to make it home was personable, knowledgeable, and truly a nice guy! He understood our needs and got us into a new car extremely fast! We were able to make it home in time to see the football game (he knew that was important to us and he delivered!) He was very candid and didn't fit the typical "car salesman" stereotypes. He helped us feel comfortable throughout the entire process and gave us a great deal! We would definitely recommend Paul to anyone looking to purchase a BMW! More
This dealership charged me additional $400 in titles fee AFTER THE FINAL PRICE WAS AGREED IN WRITTING. Was able to get through general manager Greg Pugh ( which was really nice of him to find time for me ) AFTER THE FINAL PRICE WAS AGREED IN WRITTING. Was able to get through general manager Greg Pugh ( which was really nice of him to find time for me ) but his answer was the same- regardless of what you have agreed with your sales rep Tu Huynh you still need to pay these $400. Also the car was far from description " very good condition " i understand its used car and cannot be perfect but following facts made clear for me what kind of people they are: 1. on a test drive i notice that wheels were off balance and steering wheel was shaking violently. i had 850 miles ride back home and i asked them to rebalance the wheels. after 1 hours wait time they finally agreed to re-balance but what they did instead is just swap front wheels with rear wheels. no balancing was done to the tires. 2. the pictures of the interior where made in the way to hide tear on the leather seat and to hide dash panel bubbles. 3. passenger side power mirror was not working. i specifically asked during numerous phone conversation if all electronics are working and the answer was yes.. it's hard to believe they did not notice broken mirror. My personal opinion these people are dishonest and i would strongly recommend to check the car in person before leaving any deposit. More
Good experience the salesman did a great job. We were disappointed in the trade in price offer on our 2004 Acura TL. Much lower than Kelly or Edmunds trade in Value, Carmax had our car with 20,000 more disappointed in the trade in price offer on our 2004 Acura TL. Much lower than Kelly or Edmunds trade in Value, Carmax had our car with 20,000 more in mileage retail for $14,900. More