BMW of Alexandria

After visiting 8-10 dealerships within a week while car shopping, I had grown accustomed to unforthcoming vehicle descriptions, number games, and aggressive pitches. When I walked into BMW of Alexandria an shopping, I had grown accustomed to unforthcoming vehicle descriptions, number games, and aggressive pitches. When I walked into BMW of Alexandria and was greeted by Paul Blakeman who had followed up with a call to our initial inquiry into the dealership, I soon realized this was going to be different. Paul took us out and showed us the beautiful pre-owned BMW we had come in for. After the test drive, I explained there was another car in the area I was interested in driving as I am new to SUVs. Wholeheartedly expecting a list of reasons why leaving his dealership would be a bad idea, Paul took the time to look at the other vehicle I was considering online and explained that it was, in fact, a great car (very classy move). After patiently explaining why purchasing from the BMW dealership would be a completely different experience in the long run given their attention to detail, preventative care, and long-term relationships, I was completely confident that I would never get out of the other car purchase what I would from buying through BMW of Alexandria. As a very cautious attorney, I was thrilled there were NO number games and the process was completely seamless. Paul was happy to stay with us in the freezing cold after the dealership lights were off and everyone else had gone home to make sure we were acclimated and comfortable in our new purchase. I would recommend this dealership and Mr. Blakeman to anyone considering buying in the area and look forward to working with him again in the future. More

Very impressed with BMW of Alexandria and car salesman Paul Blakeman! Friendly, courteous, and very knowledgeable. Above all he helped me all along the way with the purchase of my new car (2007 BMW X5). Paul Blakeman! Friendly, courteous, and very knowledgeable. Above all he helped me all along the way with the purchase of my new car (2007 BMW X5). He said and then proceeded to display an interest in my satisfaction with a no pressure approach. He communicated well that he was "here" to help me in facilitating in my car buying process. From initial meeting where he learned my car needs, helped direct my search, to the tour of car lot, to my 7 month deliberation during which he maintained a low pressure open line of communication gently reminding me that he was available and interested in helping me with my decision; and, not to hesitate in using him (and his considerable knowledge and experience). After the purchase, he insisted that I continue using him with any and all questions. Again, very impressed. Thank you!! More

The sales response to my first inquiry about the vehicle I purchased was very prompt and informative. The price negotiation was a positive experience with a fair outcome. They were very expedient and prof I purchased was very prompt and informative. The price negotiation was a positive experience with a fair outcome. They were very expedient and professional with the paperwork and the vehicle was ready to be shipped when needed. The salesman was very friendly and attentive to all my needs. Very smooth and easy transaction. More

My husband and I bought a new BMW 335xi from Paul Blakeman at BMW of Alexandria. Paul made buying a new car an incredibly quick and painless experience. We were very pleased with the customer servi Blakeman at BMW of Alexandria. Paul made buying a new car an incredibly quick and painless experience. We were very pleased with the customer service. More

My wife and I called regarding a used vehicle on Friday.On Saturday we received the particulars on the vehicle. The representative we spoke to said it was still on the lot and avaialable. They were Friday.On Saturday we received the particulars on the vehicle. The representative we spoke to said it was still on the lot and avaialable. They were having the bumpers painted but we could look at it. We are from Virginia Beach and drove to the dealership on the Sunday after Thanksgiving. We really were excited to see the car. With Holiday Traffic it took us 5 hours, but we were assured the car and represenative are waiting for us. We made several inquiries on Friday, Saturday and follow ups for our ETA on Sunday. We arrived at the dealership. We went to look at the vehicle, reviewed the condition, and decide to purchase the vehicle. We waited 30 minutes, the sales representative and the manager came to talk to us and tell that the car had a deposit on it from the day before and they could not offer it to us.The excuse was the car was sold by the sister Porche dealership and the had not communicated this. COMMUNICATION is the key to everything and they are terrible. How does the computor system not updste? Human error!! The manager said he was sorry, but you could tell this was not a big deal to him. He said his spill and was off to bigger things. No, sorry for the drive with any real feeling, no care about the gas we used not to mentioned the frustration of the traffic. We went through a lot to get there in good faith and they let us down 200%. It really hurt to think you sat in the car and said yes we wil buy this. By the time we arrived home it had been 12 hours, we were very disappointed, spent $100 bucks in gas and felt they did not care. More

I just leased a new 328i from BMW of Alexandria. I worked w/ Paul Blakeman. Paul is a great guy to work with. He sent me weekly status updates on my order to keep me posted on its progress. When it came time w/ Paul Blakeman. Paul is a great guy to work with. He sent me weekly status updates on my order to keep me posted on its progress. When it came time to talk numbers, Paul opens with a very reasonable price. My car's negotiated capital cost was at or around invoice, before incentives and discounts were applied (which brought the cap cost below invoice). When the car arrived, I decided I didn't like it. Paul said that's no problem, and got me behind the wheel of a car that I absolutely love. I thought there was no way I'd be able to walk away from a car that I custom built, but Paul made it seem like it was a non-issue, which was great. My overall experience with him was great, and I look forward to the next BMW I'll be getting from Paul. More

As a first time car buyer, I was really impressed by the level of services I received from this dealership. From the receptionist, to finance, to the sales representative- all treated me with first class se level of services I received from this dealership. From the receptionist, to finance, to the sales representative- all treated me with first class service. More

I found the deal on line and called them. Paul was the person who helped me and the whole purchase experience was so cool. He did his best to earn my trust and the business. He is professional and trustwo person who helped me and the whole purchase experience was so cool. He did his best to earn my trust and the business. He is professional and trustworthy, so I feel pleasure to work with him. More

This car is my fourth BMW. Each sales experience is top-notch, and this one was no exception. Paul and I scheduled an appointment, and he carefully listened to my requirements and took me out to test top-notch, and this one was no exception. Paul and I scheduled an appointment, and he carefully listened to my requirements and took me out to test drive three different models. One of those models--the 535 xi GT-- I had viewed on line and dismissed because I thought it looked like a station wagon. Paul took a chance and showed me this car, and it looks so much better than the online views show. I came for a second appointment to get a family member's opinion before ordering the car. Paul was so helpful as I made my decision. After we placed the order, he sent me an email every week with the manufacturing and shipping status. On pickup day, everything was smooth. I'm thrilled with my 535 xi GT and will use this dealership for my fifth BMW in a few years. Paul Blakeman is my car guy. More