BMW of Alexandria

I have 2008 BMW 328xi that was bought certified pre-owned with 53,000 miles on it now. Owning a BMW has been aggravating experience. It has had a lot of gaskets leaking and as I discovered after two of them with 53,000 miles on it now. Owning a BMW has been aggravating experience. It has had a lot of gaskets leaking and as I discovered after two of them broke after I hit potholes (very common in VA) the fenders are plastic. The service manager did work with me for the first fender and was willing to replace it after contacting BMW at no charge but when the other side broke I decided this was no longer the car for me. The gaskets were still a concern of mine but I think this is more a function of the car than the dealership and don't want to penalize them for that. If you are looking for cost efficient reliable car BMW is not the car for you. If you want a car that is fun drive and don't mind some costly repairs or maintenance then this is definitely the car for you. Fun to drive, expensive to own (should be their new slogan). I did revised my scores and this write up to more accurately reflect my experience of service. More

Great car shopping experience! Thank you to Paul brakeman for his outstanding customer service. With his excellent communication skills and solid acknowledge to BMW cars, I was very impressive that he could for his outstanding customer service. With his excellent communication skills and solid acknowledge to BMW cars, I was very impressive that he could find a BMW car I like efficiently with a good price. I was so lucky to have his help to find my first BMW car! I would definitely recommend this dealership and Mr. Paul Blakeman to my friends. Many thanks to him!! More

I really enjoyed my car shopping experience with this dealership. Mr. Coz was very helpful all the way. The staff was courteous and my purchase went very smoothly. I would definitely recommend this deale dealership. Mr. Coz was very helpful all the way. The staff was courteous and my purchase went very smoothly. I would definitely recommend this dealership to my friends and family! More

Excellent experience at the dealership and Hugo was one of the best sales experts I've dealt with ever! I highly recommend Hugo and BMW Alexandria! of the best sales experts I've dealt with ever! I highly recommend Hugo and BMW Alexandria! More

We researched and visited many dealers looking for just the right Mazda CX5 and we found it at BMW of Alexandria. It had everything we were looking for at a decent price. Dennis worked hard to get us to the right Mazda CX5 and we found it at BMW of Alexandria. It had everything we were looking for at a decent price. Dennis worked hard to get us to the payment we could afford. From soup to nuts it was a very pleasant experience. The friendliness of Dennis and the entire BMW staff was exemplary! We thought going in that since we weren't there to buy a BMW that we may not get the same attention or response as others but, just the opposite happened. They took such great care of making sure we were informed and felt welcome. More

Had a good purchase experience with car guy Paul, fair price, nice car and outstanding customer service. He made price negotiation much easier and efficiently, I am comfortable with this purchase. price, nice car and outstanding customer service. He made price negotiation much easier and efficiently, I am comfortable with this purchase. More

Leasing my car with BMW and Paul was a great experience. I would recommend them to anyone looking to buy or lease a BMW. Staff was friendly and helpful. I would recommend them to anyone looking to buy or lease a BMW. Staff was friendly and helpful. More

I never expected to find the model of Kia I was looking for on a BMW lot but, there is was. I was concerned about the kind of service I would get since I wasn't buying a BMW (this time). I was immediately for on a BMW lot but, there is was. I was concerned about the kind of service I would get since I wasn't buying a BMW (this time). I was immediately put at ease by my salesman, Paul Blakeman. I had some uncommon needs and concerns and he handled them all quickly and easily. Great place to shop, especially for someone that hates car shopping. More

I am a loyal BMW owner. I live in Maryland but due to experiences at dealerships near me I decided to look around for other dealerships to make a new BMW purchase. I met Paul Blakeman, he is a great lis experiences at dealerships near me I decided to look around for other dealerships to make a new BMW purchase. I met Paul Blakeman, he is a great listener and there was no hassle or sales pitch that made me uncomfortable or too time consuming. He discussed my interests and options for what would work for me and this help expedite the process of making a decision. His familiarity with BMW products, demonstration of he likes the product he sells, and overall kind demeanor gave me the confidence to work with him to make the purchase. Thank you to Paul Blakeman for the professional service you gave me in selecting/purchasing my new BMW. More