BMW of Alexandria

Outstanding Service Our continued experience at BMW of Alexandria was outstanding, from the professional, courteous and patient Sales Staff and Management, all the way th Our continued experience at BMW of Alexandria was outstanding, from the professional, courteous and patient Sales Staff and Management, all the way through the Finance Department. I can't thank them enough for a tremendous experience. I dealt with Malik Faye in sales, his patients and knowledge of the product he sells is superb and beyond belief. Malik was clearly concerned with making sure we ended up choosing the vehicle that genuinely met our needs. He was very sure to emphasize to us that we chose the vehicle with the correct options, colors and performance that we were looking for while going to bat for us on the price. The finance department was also very patient and worked extremely hard to give us the best finance options. Hakim Hashimi is a very knowledgable and trustworthy Finance Manager. Within the DELMARVA area, there are a ton of choices of BMW dealerships and other brand dealers. BMW of Alexandria is a low pressure, very accommodating and superbly professional dealership. This is the third BMW my family has purchased from this dealership, I have purchased several other vehicles in the past and BMW of Alexandria has continuously exceeded our expectations. They are my go to dealer with regards to Sales and Service, which is saying something since my travel time is nearly two hours to get to them. BMW of Alexandria is clearly head and shoulders above every other dealership I have ever visited and dealt with. If you are in the market for a BMW new or used, request Malik in Sales and Hikim in Finance, and I guarantee that your experience will lead you to see and understand exactly why this review is written the way it is. BMW's slogan was; "The Ultimate Driving Machine" and a new one; "Designed for Driving Pleasure" BMW of Alexandria should have a slogan like " The Ultimate Buying Experience" or "Designed for Buying Pleasure"! More

A very good dealer. Malick Faye did an outstanding job. I shopped other dealers and found BMW of Alexandria to focused on the real needs of the customer. The sell was direct and less pressured than other d I shopped other dealers and found BMW of Alexandria to focused on the real needs of the customer. The sell was direct and less pressured than other dealers. Malik Faye did an excellent job. He is a good listener. We researched suitable vehicles together and he was candid in reviewing the results. He is very knowledgable about vehicle features and provided a very useful in-the-vehicle orientation for the car I chose. I'd also like to recogniza AK Sebih in the finance department, who listened well to my needs. Together, we reviewed a number of purchase scenarios and came to an approach that worked for me. I would recommend this dealership to others. More

Michael Wilbert made my car buying process great! Michael Wilbert is nice and attentive to the customers' needs. He was patient and took the time to find me the exact car that I was looking for. He w Michael Wilbert is nice and attentive to the customers' needs. He was patient and took the time to find me the exact car that I was looking for. He walked the parking lot until finding a car that I wanted and then took the SUV for a test drive. Michael went above & beyond and was so informative and helpful throughout the process. The price was clear before going into the finance office and the finance process was what I expected. The waiting area is nice and clean with beverages offered and a large screen tv.All of the people in all of the departments are nice and friendly. I am happy with my 2013 BMW X3 purchase and happy that I bought it at BMW of Alexandria. More

Great Experience with Malik Faye Malik provided top notch information and advice. The process could not have been smoother. He took me through the various options and helped me decide Malik provided top notch information and advice. The process could not have been smoother. He took me through the various options and helped me decide on a wonderful X3. The buying experience from Malik all the way through financing and the helpful technology tutorial was efficient and professional. I would highly recommend this dealer. More

My Lease buyout experience After a 3 year lease of my 328xi, my Client Advisor Osman Aberra hooked me up with a fantastic deal to buy it! Osman took the time to get to know ME, After a 3 year lease of my 328xi, my Client Advisor Osman Aberra hooked me up with a fantastic deal to buy it! Osman took the time to get to know ME, my situation, my needs and found a way to get me a fantastic rate, to make the car I love my own! The end of term service and detail he arranged for was perfect and he even went the extra mile to give me a gift of micro car models of the new i8 for my two young sons. Osman made the daunting process of buying out my first lease a true joy. He has my gratitude, has earned my trust and is a credit to the Alexandria dealership, and BMW as a whole. Osman's approach to dealing with me personified the class and attention to detail with which BMW makes its cars. I couldn't recommend him more to anyone seeking a straight shooting, personable and trustworthy Advisor to help them get in to the drivers seat of The Ultimate Driving Machine. More

Excellent Sales Experience I cannot say enough of the positive experience We had dealing with Paul Blakeman and the BMW Alexandria staff! The went up and above to make our buyin I cannot say enough of the positive experience We had dealing with Paul Blakeman and the BMW Alexandria staff! The went up and above to make our buying experience a great one! Paul was one of the best salesman I have ever dealt with for listening to your needs and helping you through the process! Will buy my next BMW from them! Thank you Guys for a great experience! Debi Luper More

Leigh Ross Rocks! BMW of Alexandria restored my faith in the car purchasing process! My sales rep Leigh Ross was magnificent! He was knowledgeable, personable and just BMW of Alexandria restored my faith in the car purchasing process! My sales rep Leigh Ross was magnificent! He was knowledgeable, personable and just plain genuine. It was like working with a friend. I will definitely refer my family and friends to BMW of Alexandria and Leigh. 1st class service from beginning to end! More