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BMW of Alexandria
Alexandria, VA
785 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 785 reviews
March 21, 2021
Oil change cost $1000 I was speechless when after my oil changed I got bill $978.78 charge me $660 on labor for changing spark plugs on my practically new car 105$ for shop supplies after all this was a dis changed I got bill $978.78 charge me $660 on labor for changing spark plugs on my practically new car 105$ for shop supplies after all this was a disastrous visit to this shop.... the service manager was rude and couldn’t even account for all the charges and just kept saying is just standard prices for bmw .. More
by Isabella
Employees Worked With
Service manager Tom I guess his name was
January 26, 2021
I’m great full for having a salesman like Paul Blakeman. He was knowledgeable, well experienced and courteous. I’m glad to have purchased a vehicle of that type of performance. I’ve owned American cars, whi He was knowledgeable, well experienced and courteous. I’m glad to have purchased a vehicle of that type of performance. I’ve owned American cars, which I loved (96 Ss impala, 2007 charger srt8, 2010 camaro ss) and now this high engineered m4. Nothing I’m my eyes, handles and hugs the road on a turn like an this m4. If I’m not mistaking you can look at the reviews, it’s because the front to back weight ratio is equally balanced therefor distributing the weight of the car evenly, if that makes sense. As far as the finance department I say stay away from them and a gentleman by the name of Anu who I felt as though might have hustled me a bit, that’s my opinion. I never understood how I had an interest rate of a little over 3% when I was leasing but some how after I went to purchase the vehicle it jumped and doubled to over 6% and I never was late on payment for 3 years. I don’t not recommend their finance department. More
by vinny
Employees Worked With
Paul blakeman
January 25, 2021
I recently purchased a car that I leased in 2017 from Paul Blakeman. He remembered me from 2017. He was very helpful in processing the purchase of the lease without having to do it through the DMV. Bo Paul Blakeman. He remembered me from 2017. He was very helpful in processing the purchase of the lease without having to do it through the DMV. Both times I found him to be attentive, honest, and personable. I would not hesitate to recommend Paul to anyone. More
by Steve
Employees Worked With
Paul Blakeman
January 21, 2021
From their GM, Levent Inal, to their Finance Manager, Jeremy Seepersaud, the staff at BMW of Alexandria is the worst in the DMV. Since correspondence with them has gone unanswered, I now have to get thei Jeremy Seepersaud, the staff at BMW of Alexandria is the worst in the DMV. Since correspondence with them has gone unanswered, I now have to get their corporate offices involved. Save yourself the trouble and take your business elsewhere More
by Rey_Rivera
Employees Worked With
Jeremy Seepersaud
January 18, 2021
I purchased an new 2021 BMW and my salesman was Paul Blakeman. Paul was amazing... we had to shift strategies for our purchase in a tight time frame and Paul REALLY hustled to find us and even better re Blakeman. Paul was amazing... we had to shift strategies for our purchase in a tight time frame and Paul REALLY hustled to find us and even better replacement car and deal. I’d recommend Paul highly to anyone looking for superior customer service. More
by Howard
Employees Worked With
Paul Blakeman
January 16, 2021
great service--sales an repair. Paul Blakeman is my guy..worked with several times. helpful and vey nice! finance and the gal who showed me how to use the car--all were lovely guy..worked with several times. helpful and vey nice! finance and the gal who showed me how to use the car--all were lovely More
by carolyn
Employees Worked With
paul blakeman
January 10, 2021
The service department lied to our faces after making us wait more than 24 hours for an OIL CHANGE. Jeff Fritz told us that although we made an appointment for an oil change, that the appointment was to sp wait more than 24 hours for an OIL CHANGE. Jeff Fritz told us that although we made an appointment for an oil change, that the appointment was to speak with a service representative—not for an oil change? Even though the website clearly states the appointments are for next day service. To get our car back we had to physically go into the service department and demand they actually do the work. Unbelievable. We still do not have our car back. Do not go to this dealership for service! More
by Khouryanna
Employees Worked With
Jeff Fritz and Eun Shin
December 30, 2020
I brought my 2 month old 2020 M4 to the dealership to have the two right wheels replaced and alignment done. I wasnt going to file a claim at first with my insurance because I had the warranty on the whe have the two right wheels replaced and alignment done. I wasnt going to file a claim at first with my insurance because I had the warranty on the wheels and tires and the service department made a quote for me for about $2100 to replace two control arms. At this point I called my insurance company and they came in and audited their assesment of work and the service department overcharged me by about $800. After that they then charge me for 2 alignments on the car which were 350 a piece and then when I got my car back they didnt even vacuum or clean the car and also didnt have the plastic covers on the seat or the floor. On top of that, they forgot to put my hubcap back on one of the wheels that wasnt even replaced. I asked my rep if he would do the 2nd alignment for free since I just spent almost $90k on a car and they overcharge me for the service ansd they would not do anything for free. AWFUL SERVICE AND WILL NEVER TAKE MY CAR BACK TO THIS DEALERSHIP FOR SERVICE!!! More
by merjohnson315
Employees Worked With
rrcc
December 29, 2020
Abed is the best of the best! Great customer service and he really went out of his way to make sure I received the best deal. Could not be happier with my purchase! Thanks again Abed for all of your hard he really went out of his way to make sure I received the best deal. Could not be happier with my purchase! Thanks again Abed for all of your hard work. More
by Clifton
Employees Worked With
Abed Abutaa
December 04, 2020
We bought a 3 year old X5 BMW, and on the following day it rained and the interior (full of electronic) got wet. How can they have missed this in their inspection? How can we know if this will not create a it rained and the interior (full of electronic) got wet. How can they have missed this in their inspection? How can we know if this will not create a problem in the near future?, they didn’t want to give any refund nor extend the warranty. Terrible client service. More
by Lucrecia
Employees Worked With
James Algeciras
