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BMW of Alexandria
Alexandria, VA
787 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 787 reviews
June 28, 2021
When it was time to trade my older model BMW for a new one, my advisor Paul Blakeman provided stellar service from the start of my purchasing process through to the end. His product and process expertise, one, my advisor Paul Blakeman provided stellar service from the start of my purchasing process through to the end. His product and process expertise, in combination with a warm and responsive demeanor, provided an outstanding customer experience. Thanks so much Paul and BMW of Alexandria! More
by Ieisha G.
Employees Worked With
Paul Blakeman
June 15, 2021
Paul H. Blakeman was my salesman and was so attentive to my needs and wants. He got me in the exact vehicle that my heart desired. From beginning to end he took my interest into account and i knew he didn't my needs and wants. He got me in the exact vehicle that my heart desired. From beginning to end he took my interest into account and i knew he didn't just want the sale he wanted to make me and my daughter happy!!! I would give him one thousand stars if i could. More
by jhollycarter
Employees Worked With
paul blakeman
June 13, 2021
The Finance team here really takes the cake in terms of bad customer service. The experience of trying to buy out my M3 lease was so unpleasant... filled with entitlement and snobbery and the manager acted bad customer service. The experience of trying to buy out my M3 lease was so unpleasant... filled with entitlement and snobbery and the manager acted like he was doing me a favor selling me a car, rather than just helping facilitate a transaction. I went to Rockville instead and will NEVER return. It's too bad, because MOST of the service team here (though not all) is really lovely. More
by Annie V.
Employees Worked With
Bulent Inal, Finance team, Sammy (in service)
June 13, 2021
Today I was at BMW of Alexandria, Mr. Paul H. Blakeman Today I was at BMW of Alexandria, Mr. Paul H. Blakeman is an outstanding advisor and ensured every detail from start to finish was a positive profes Today I was at BMW of Alexandria, Mr. Paul H. Blakeman is an outstanding advisor and ensured every detail from start to finish was a positive professional customer experience. Highly recommend if you are looking to purchase to go here and ask for Mr Paul H Blakeman. More
by Paula.Marie
Employees Worked With
Paul, Cynthia, Gerald.
May 25, 2021
Worst customer service experience. Five months after buyer an X5 M I still don't have my license plates. No one answers my calls or returns my calls. Avoid these guys at all costs - plenty of other pl buyer an X5 M I still don't have my license plates. No one answers my calls or returns my calls. Avoid these guys at all costs - plenty of other places to get BMWs from. More
by shanghaimarc
Employees Worked With
Lee
May 24, 2021
Poor services! They charge you more. They don't answer the phone when you call with a concern. I recommend go to another place. BMW in chesterfield VA is better the phone when you call with a concern. I recommend go to another place. BMW in chesterfield VA is better More
by Go away of this place
Employees Worked With
Financial department
May 09, 2021
Fantastic experience! We contacted the dealership to drive a used 2020 BMW 330i. Andrii Bedratenko replied to us quickly. We live in rural Maryland and any drive to a luxury dealer is about two hours, s drive a used 2020 BMW 330i. Andrii Bedratenko replied to us quickly. We live in rural Maryland and any drive to a luxury dealer is about two hours, so car buying is an all day process. We scheduled multiple test drives at different dealerships that day, and this was the first. Andrii accommodated our unorthodox approach and we negotiated a price before we left to go to the next dealership. Ultimately we decided to buy the BMW. When we returned, Andrii and the sales management honored our previous deal without any issues. They treated us like valued customers, and made the experience as special as the car. I can't recommend BMW of Alexandria, and Andrii, enough! You'll get an amazing machine at a fair price, and leave all smiles! More
by TheMelvininMD
Employees Worked With
Andrii Bedratenko
April 26, 2021
La peor compra que he hecho en mi vida comprando un vehículo nuevo. El trato fue pésimo por parte tanto del vendedor Abed, el gerente de autos nuevos Kanchan y el Gerente general Linal. Me sentí discri vehículo nuevo. El trato fue pésimo por parte tanto del vendedor Abed, el gerente de autos nuevos Kanchan y el Gerente general Linal. Me sentí discriminado por ser de Puerto Rico. El vendedor intentó robarme unos artículos que se me habían dado y los puso en la gaveta de su escritorio y tuvo que pasar la vergüenza de sacarlos y devolverlos. Lo pagué en su totalidad y se comprometieron en una vez el vehículo saldo entregarme una fotografía de un documento, requisito de el transportista para llevar el vehículo. Tanto el señor Linal como el vendedor y Kanchan al final cambiaron de parecer he incumplieron con el acuerdo. No son personas serias en el negocio. Compre un M4 2021 Competition y pagué más de $91,000. No los recomiendo. Estoy en gestiones de someter cargos y proceder legalmente. More
by Alberto
Employees Worked With
Abed, Kanchan,Linal
April 22, 2021
Great experience with BMW of Alexandria and my BMW Client Advisor, Paul Blakeman. Dealership is clean, attractive and efficient. I enjoyed my time there. Paul was great to work with - really responsive, f Advisor, Paul Blakeman. Dealership is clean, attractive and efficient. I enjoyed my time there. Paul was great to work with - really responsive, friendly and professional. They had me in and out in no time with a beautiful new BMW M3. This is the car I've been wanting my whole life and it was great to couple that lifetime purchase with an excellent sales experience. Thank you!! More
by BH
Employees Worked With
Paul Blakeman
April 21, 2021
This dealership and the salesperson I interacted with are the reason why car dealerships and salesman have the comically abysmal reputation they do. WARNING! Stay away from this dealership at all costs. the reason why car dealerships and salesman have the comically abysmal reputation they do. WARNING! Stay away from this dealership at all costs. They deceitful and dishonest. More
by brett97531
Employees Worked With
Nabil Haddad
