Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Alexandria
Alexandria, VA
792 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 792 reviews
July 26, 2021
Excellent service from start to finish and transparency through out! I ordered a new car from Paul and he kept me in the loop through the entire process. The pick up was seamless experience. through out! I ordered a new car from Paul and he kept me in the loop through the entire process. The pick up was seamless experience. More
by Zachary.m.kimmel
Employees Worked With
Paul Blakeman
July 23, 2021
Paul from BMW Alexandria did a beautiful job making my first car purchase from a dealership as easy as possible. Definitely will be a 10/10 from me. first car purchase from a dealership as easy as possible. Definitely will be a 10/10 from me. More
by cesar_martinez35
Employees Worked With
Paul
July 22, 2021
Paul was so great!Paul Blakeman was awesome! He waited Paul was so great! Paul Blakeman was awesome! He waited for a long time before coming to the Unite states and kindly contacted to me. He quickly resp Paul was so great! Paul Blakeman was awesome! He waited for a long time before coming to the Unite states and kindly contacted to me. He quickly responded with a quote and we bought the car. So nice car. I love it. More
by Yusuk Kim
Employees Worked With
Paul Blakeman
July 07, 2021
Paul “the car guy” was wonderful! We were Looking for a specific model and he was able to custom order the exact car that We wanted! Thanks Paul! We LOVE our new BMW! specific model and he was able to custom order the exact car that We wanted! Thanks Paul! We LOVE our new BMW! More
by Cindy S.
Employees Worked With
Paul blakeman
June 28, 2021
When it was time to trade my older model BMW for a new one, my advisor Paul Blakeman provided stellar service from the start of my purchasing process through to the end. His product and process expertise, one, my advisor Paul Blakeman provided stellar service from the start of my purchasing process through to the end. His product and process expertise, in combination with a warm and responsive demeanor, provided an outstanding customer experience. Thanks so much Paul and BMW of Alexandria! More
by Ieisha G.
Employees Worked With
Paul Blakeman
June 15, 2021
Paul H. Blakeman was my salesman and was so attentive to my needs and wants. He got me in the exact vehicle that my heart desired. From beginning to end he took my interest into account and i knew he didn't my needs and wants. He got me in the exact vehicle that my heart desired. From beginning to end he took my interest into account and i knew he didn't just want the sale he wanted to make me and my daughter happy!!! I would give him one thousand stars if i could. More
by jhollycarter
Employees Worked With
paul blakeman
June 13, 2021
The Finance team here really takes the cake in terms of bad customer service. The experience of trying to buy out my M3 lease was so unpleasant... filled with entitlement and snobbery and the manager acted bad customer service. The experience of trying to buy out my M3 lease was so unpleasant... filled with entitlement and snobbery and the manager acted like he was doing me a favor selling me a car, rather than just helping facilitate a transaction. I went to Rockville instead and will NEVER return. It's too bad, because MOST of the service team here (though not all) is really lovely. More
by Annie V.
Employees Worked With
Bulent Inal, Finance team, Sammy (in service)
June 13, 2021
Today I was at BMW of Alexandria, Mr. Paul H. Blakeman Today I was at BMW of Alexandria, Mr. Paul H. Blakeman is an outstanding advisor and ensured every detail from start to finish was a positive profes Today I was at BMW of Alexandria, Mr. Paul H. Blakeman is an outstanding advisor and ensured every detail from start to finish was a positive professional customer experience. Highly recommend if you are looking to purchase to go here and ask for Mr Paul H Blakeman. More
by Paula.Marie
Employees Worked With
Paul, Cynthia, Gerald.
May 25, 2021
Worst customer service experience. Five months after buyer an X5 M I still don't have my license plates. No one answers my calls or returns my calls. Avoid these guys at all costs - plenty of other pl buyer an X5 M I still don't have my license plates. No one answers my calls or returns my calls. Avoid these guys at all costs - plenty of other places to get BMWs from. More
by shanghaimarc
Employees Worked With
Lee
