BMW of Alexandria

mathew garapic assisted me in getting the bmw x7 m series that i wanted thank you so much matt and the whole team woo that i wanted thank you so much matt and the whole team woo More

Went in for oil change. Writer tried to say I needed a spark plug maintenance item. The car has 41k miles it is a 60k mile item I took my keys and left. Avoid spark plug maintenance item. The car has 41k miles it is a 60k mile item I took my keys and left. Avoid More

100000000000000000 stars for you ANDRES!!!! This is the second vehicle I am buying from BMW Alexandria and I can honestly say that both times ANDRES made this experience not only stress free but very enjoy second vehicle I am buying from BMW Alexandria and I can honestly say that both times ANDRES made this experience not only stress free but very enjoyable! Thank you so very much ANDRES for taking the time to patiently work with me and my spouse and for helping us make the best decision and ultimately choose the vehicle that best fulfills our current needs and expectations. YOU are very knowledgeable and patiently teach us how to use all the features in both vehicles. I am glad BMW has an amazing, hard working and reliable person who also happens to speaks Spanish which made things even more exciting because my spouse speaks Spanish only. Andres, on behalf of my spose and myself we want to THANK YOU for being so humble, incredible, professional and empathetic human being you are! Blessings and happy holydays from our family to yours! Victor, Jorge Odir and Luis More

Andrii is my sales person and I am so impressed. I have ordered an Acura Type S but it’s not due in until next year. My wife and I met with Andrii as I was considering purchasing an M3 or M550i in order to ordered an Acura Type S but it’s not due in until next year. My wife and I met with Andrii as I was considering purchasing an M3 or M550i in order to have in 2021. I did not fit well in the M3 so I requested a deal on the M550i. It came in at $100000. With 50% down the payment was a modest $850. But my wife who only sees a car as something to go from A to B was incredulous that I wanted to pay $30000 more than the Acura which she feels is overpriced anyway. Her Honda was new in 2005 and at 350000 miles is still like new. But I want a sweet ride and being 71 many not have much gas remaining. So, Andrii seeing her anxiety said, why not just wait and see if you would prefer the BMW over the Acura and come back in the spring after we see the Acura. She was so taken by his attitude that she said to me that when the Acura comes in and I am still longing for the BMW, she will Bless the deal! Andrii, you ate a genius and I will see you in the Spring! More

Worst dealership service I’ve ever experienced and I’ve owned several BMW’s. I signed an extended warranty and they won’t honor it and can’t give me a reason why. owned several BMW’s. I signed an extended warranty and they won’t honor it and can’t give me a reason why. More

Didn’t get back a response after I submitted an appraisal from that salesperson and/or dealership. Not a good customer service strategy. At least have the decency to follow up with the customer. Disappoin from that salesperson and/or dealership. Not a good customer service strategy. At least have the decency to follow up with the customer. Disappointed! More

I have gone to several dearlerships in the DC metro area and I rank this as the best. My service agent Eun has always been responsive to any issues that I have had with my car. He is the best and I rank this as the best. My service agent Eun has always been responsive to any issues that I have had with my car. He is the best More

I have been shopping for a new vehicle for months. I had not looked at BMW before and I have no reason why not. I picked up my new X5 yesterday and the entire experience was wonderful. The salesman, Abed not looked at BMW before and I have no reason why not. I picked up my new X5 yesterday and the entire experience was wonderful. The salesman, Abed Abutaa, did not jerk my chain about inventory problems and there was no surprise dealer mark due to demand and shortages like I experienced at other dealers. Consider BMW of Alexandria and if you can speak to Abed, a proud US Military Vet. Roger More

Very courteous and professional. Got me through the purchase process in a minimum amount of time. purchase process in a minimum amount of time. More