BMW Seattle

Zach was excellent throughout the new car ordering and delivery process. The pickup process was seamless and COVID precautions were consistent and careful. This is my 2nd BMW through BMW Seattle and for b delivery process. The pickup process was seamless and COVID precautions were consistent and careful. This is my 2nd BMW through BMW Seattle and for both cars it has felt like a the team's focus is on the customer relationship not making a transactional sale and that is very nice. More

The sales staff, sales manager, and finance rep were exceptionally knowledgeable, friendly and professional. All the talk about high-pressure and slippery dealers does NOT apply to Seattle BMW - what a exceptionally knowledgeable, friendly and professional. All the talk about high-pressure and slippery dealers does NOT apply to Seattle BMW - what a pleasurable new car experience. More

Super nice interior you'd expect at a Beamer dealership. Test drove an M2 and had the best experience I've ever had at a car dealer -- and mostly because of the sales rep, Cameron. Having been in the market Test drove an M2 and had the best experience I've ever had at a car dealer -- and mostly because of the sales rep, Cameron. Having been in the market for several months now and done more test drives than I care to count, I can easily say Cameron was the most pleasant rep I've ever worked with. Most of my encounters at dealerships reinforce the stigma associated with car sales (pushy reps who can't establish social connections and only see people as an ATM to exploit for as much cash as possible); however, Cameron was the polar opposite. The entire experience was based on showing me what the car can do while having pleasant down-to-earth conversation with no pushy questions about what my monthly payment goal is, am I paying cash or financing, how long have I been shopping, etc. I didn't get one single annoying question from Cameron. He read that I simply wanted to test drive the car and do my own research and he respected my wishes. On top of that, after I finished driving, he took over and gave me a fine demonstration of the car's capabilities. 99% of the time I walk away from car dealerships feeling like my intelligence has been insulted with transparent questions that don't benefit me at all, and only provide the rep with info about how he/she can gouge me...and/or I walk away feeling as if my boundaries have been overstepped. However, with Cameron none of that applied. Conversation flowed naturally and he only had my interest in mine, not his. Everything was extremely positive. Super impressed. And incidentally, I didn't even buy a BMW because I decided to keep my current car and wait out the market as the KBB values started to drop until the supply/demand starts to reverse (and I'm still waiting serval months later) ... but as a former Sales exec for a multi-billion dollar global company (FedEx), I felt the need to take the time to compliment Cameron because I rarely meet sales reps like him who stand out as one of those elusive, hard-to-find auto reps worthy of a solid reputation. Highly recommend him. More

BMW Seattle taught us a lot about used car buying. Had we stopped there too late, we may have missed out on a beautiful low miles car. But the timing of our experience could have landed us a better negot we stopped there too late, we may have missed out on a beautiful low miles car. But the timing of our experience could have landed us a better negotiating deal. Still, we are pleased with the way Shad helped us. Down-to-earth and stayed in touch through all our questions, both in person and on the phone, all the way through. Even reassured us with a new battery. Can't forget the 2 FOB key deal either!! Rachel from Finance made sure the deal was smooth and quick. Great showroom too. Reception staff courteous and professional. Thank you! More

BMW Seattle definitely provides the ultimate experience of owning a BMW. From buying, owning, and maintaining my car, BMW Seattle went above and beyond to make me feel valued as a BMW owner. The team consi of owning a BMW. From buying, owning, and maintaining my car, BMW Seattle went above and beyond to make me feel valued as a BMW owner. The team consistently provided world class customer service which made any service visits easy, pleasant, and delightful. More

This is a car dealer who refuses to sell cars. They This is a car dealer who refuses to sell cars. They refused to do business with me because I do not live nearby. I’ve purchased four previous cars f This is a car dealer who refuses to sell cars. They refused to do business with me because I do not live nearby. I’ve purchased four previous cars from dealerships this way Including Bickford Ford and AutoNation. The other dealers were easy to work with this one was not. Salesman Zach has just lost my business present and future. More

Service Unmatched - Dean Faciane in service is kind, professional, and always knowledgeable. We will follow him wherever he goes, so as long as he’s at BMW, we will always buy and drive BMWs. professional, and always knowledgeable. We will follow him wherever he goes, so as long as he’s at BMW, we will always buy and drive BMWs. More

BMW SEATTLE WANTED $340 for an oil change, Really? they also said my brakes need flushing, my radiator needed flushing and alignment. I took this to my local shop who did all of this work plus gave me a d also said my brakes need flushing, my radiator needed flushing and alignment. I took this to my local shop who did all of this work plus gave me a donut and coffee for less than BMW Seattle wanted for the oil change. FYI . My local shop uses BMW brand oil and part. No matter how they try to justify this $340 for an oil change it is still robbery. No car is worth this cost for service. That said I will never purchase a new car from this dealer again. More

Excellent purchase experience Worked with Joy and Andy C. Both made the purchase very straight forward. No messing around. Would definitely recommend the dealership and staff to an Worked with Joy and Andy C. Both made the purchase very straight forward. No messing around. Would definitely recommend the dealership and staff to anyone purchasing a vehicle. More

Outstanding Team At Seattle BMW Quick, knowledgeable, accommodating, friendly, compassionate. These words describe how Rachel and Cameron made the entire new-buyer event enjoyable f Quick, knowledgeable, accommodating, friendly, compassionate. These words describe how Rachel and Cameron made the entire new-buyer event enjoyable for my wife and I. As we were leaving, they even helped my wife pick out a stylish BMW ball cap for the sunny ride home with the top down on our shiny new convertible. Thanks! More