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BMW Seattle

Seattle, WA

4.3
443 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 443 reviews

October 14, 2020

BMW Seattle taught us a lot about used car buying. Had we stopped there too late, we may have missed out on a beautiful low miles car. But the timing of our experience could have landed us a better negot More

by Dee B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Newbold, Michael Van Elsberg, Rachel O'Sullivan, Shad Walter
Oct 16, 2020 -

BMW Seattle responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Newbold | General Sales Manager

September 22, 2020

BMW Seattle definitely provides the ultimate experience of owning a BMW. From buying, owning, and maintaining my car, BMW Seattle went above and beyond to make me feel valued as a BMW owner. The team consi More

by Tim.margo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia, Josh Logan
Sep 24, 2020 -

BMW Seattle responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, London Agrawal | General Manager

September 15, 2020

This is a car dealer who refuses to sell cars. They This is a car dealer who refuses to sell cars. They refused to do business with me because I do not live nearby. I’ve purchased four previous cars f More

by d_kuber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Vongprachanh
Sep 17, 2020 -

BMW Seattle responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Adam Newbold | General Sales Manager

August 31, 2020

Service Unmatched - Dean Faciane in service is kind, professional, and always knowledgeable. We will follow him wherever he goes, so as long as he’s at BMW, we will always buy and drive BMWs. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Faciane
Sep 03, 2020 -

BMW Seattle responded

Hi JC, and thanks for the great feedback! We're very happy that Dean was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Shannon Travis | Service Manager

August 18, 2020

BMW SEATTLE WANTED $340 for an oil change, Really? they also said my brakes need flushing, my radiator needed flushing and alignment. I took this to my local shop who did all of this work plus gave me a d More

by abcdjunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Long
Aug 20, 2020 -

BMW Seattle responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Shannon Travis | Service Manager

August 05, 2020

Excellent purchase experience Worked with Joy and Andy C. Both made the purchase very straight forward. No messing around. Would definitely recommend the dealership and staff to an More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Laydbak, Andy Chau
Aug 10, 2020 -

BMW Seattle responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Cavender Buick GMC West Team

August 01, 2020

Outstanding Team At Seattle BMW Quick, knowledgeable, accommodating, friendly, compassionate. These words describe how Rachel and Cameron made the entire new-buyer event enjoyable f More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel O'Sullivan, Cameron Powell
Aug 05, 2020 -

BMW Seattle responded

Paul, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing BMW Seattle! Sincerely, Adam Newbold | General Sales Manager

July 01, 2020

Great, hassle-free and enjoyable experience There are many things I liked about my experience at your dealership. Our salesperson, Andy, was amazing. He made us feel welcomed, helped us with all More

by Amit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Werner
Jul 07, 2020 -

BMW Seattle responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Newbold | General Sales Manager

May 30, 2020

Good experience. Alvaro was great. My car was serviced and properly fixed. I had a recall and an issue with an FRM module that luckily was still under warranty. Oil se More

by chrisaustin10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Jun 03, 2020 -

BMW Seattle responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at BMW Seattle was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us.

May 01, 2020

Wonderful to work with! I like the way people are treated. Not just a number (or car), but called by name and listened to. Always a pleasure coming in to either the dealers More

by RitaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Oakley, Josh Logan
May 05, 2020 -

BMW Seattle responded

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. The BMW Seattle Team

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