BMW Seattle
Seattle, WA
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This is the second BMW we have purchased from this dealership and we had a great experience both times. My wife and I had one of the best new car sale experience working with Benson Yim. He was very c dealership and we had a great experience both times. My wife and I had one of the best new car sale experience working with Benson Yim. He was very courteous, professional and very open to our desires. Benson made this car purchase one of our best. Rachel O'Sullivan made the financial experience very easy also. Great dealership More
Employee reckless driving and giving foul language.On Employee reckless driving and giving foul language. On 7/11/21, 11:05am i was at a 4-way stop on S. Lane Street, when i was turning left into Maryn Employee reckless driving and giving foul language. On 7/11/21, 11:05am i was at a 4-way stop on S. Lane Street, when i was turning left into Marynard Ave S, a black BMW i3 accelerated quickly from the stop sign on my right and almost hit me. i followed him to S Plummer Street and he drove into BMW factory. Then he came back out when he saw me and gave me ton of foul statements. At the end, a guy from BMW pulled him back to the building. More
My wife and I had a great experience working with Benson Yim. He was very professional and made the whole process easy. Staci Resnikoff made the paperwork easy too. Recommend this dealership to anyone. Yim. He was very professional and made the whole process easy. Staci Resnikoff made the paperwork easy too. Recommend this dealership to anyone. More
This is the 3rd BMW I purchased from this dealership. I always had a great experience. Ashraf Aried (Sales) and Andy Chau were great and I was pleased with the final deal. Great experience overall. always had a great experience. Ashraf Aried (Sales) and Andy Chau were great and I was pleased with the final deal. Great experience overall. More
I came in looking for a used BMW SUV for towing. Zach I came in looking for a used BMW SUV for towing. Zach offers me a price that is $3,000 higher than what BMW Seattle is offering on the online True I came in looking for a used BMW SUV for towing. Zach offers me a price that is $3,000 higher than what BMW Seattle is offering on the online TrueCar. Is this good faith? More
They do not want to sell you a car via long distance. If BMW Seattle does not want to sell cars via internet, they should not advertise that they do. I was in the midst of purchasing 5UKR2C34H0X07502, BMW Seattle does not want to sell cars via internet, they should not advertise that they do. I was in the midst of purchasing 5UKR2C34H0X07502, agreed on the published price (it had been reduced $3,300.00) and had my finance application already submitted when supposedly it was sold off the floor to someone who had looked at it that afternoon. They had looked and passed, then it was given to them because per Joshua, customers on the floor take precedence. Joshua told me at that time my credit had not been pulled, but it had. This was February 28. Since credit had been pulled I went to my sales man that night to allow Joshua to redeem the debacle that occurred the previous night. This was at 7:32pm on February 28. I wanted to purchase unit X81540LR (ask price was $42,995.00) for a similar amount off that the 5UKR2C34H0X07502 had been percentage wise at $4,000.00 off and then application of the 750.00 2017 X5 credit and 500.00 BMW financial credit. My salesman said he would speak with Joshua the next day. At 12:36 your time my salesman says they are working on local DMV to figure out registration. Then I get called at 2:19 pm by my salesman saying someone came in to the dealership and purchased the second car off the floor that was supposedly mine. O Once again someone walks in after Joshua is trying to figure out registration and the car is sold. Even though Joshua is supposedly working on registration issues no one puts a sold sign or removes it from the floor. Once again a person that walked in gets the car. I told my salesman I did not believe in coincidences and told him goodbye. More
It was a pleasure working with these great people. Ashraf Aried made it very easy and got my out of there quickly! I drove a very long distance and was gonna be a little late and he accommodated quickly! Gre Aried made it very easy and got my out of there quickly! I drove a very long distance and was gonna be a little late and he accommodated quickly! Great people would highly recommend going! They work with you not against! More
Zach was excellent throughout the new car ordering and delivery process. The pickup process was seamless and COVID precautions were consistent and careful. This is my 2nd BMW through BMW Seattle and for b delivery process. The pickup process was seamless and COVID precautions were consistent and careful. This is my 2nd BMW through BMW Seattle and for both cars it has felt like a the team's focus is on the customer relationship not making a transactional sale and that is very nice. More
The sales staff, sales manager, and finance rep were exceptionally knowledgeable, friendly and professional. All the talk about high-pressure and slippery dealers does NOT apply to Seattle BMW - what a exceptionally knowledgeable, friendly and professional. All the talk about high-pressure and slippery dealers does NOT apply to Seattle BMW - what a pleasurable new car experience. More
Super nice interior you'd expect at a Beamer dealership. Test drove an M2 and had the best experience I've ever had at a car dealer -- and mostly because of the sales rep, Cameron. Having been in the market Test drove an M2 and had the best experience I've ever had at a car dealer -- and mostly because of the sales rep, Cameron. Having been in the market for several months now and done more test drives than I care to count, I can easily say Cameron was the most pleasant rep I've ever worked with. Most of my encounters at dealerships reinforce the stigma associated with car sales (pushy reps who can't establish social connections and only see people as an ATM to exploit for as much cash as possible); however, Cameron was the polar opposite. The entire experience was based on showing me what the car can do while having pleasant down-to-earth conversation with no pushy questions about what my monthly payment goal is, am I paying cash or financing, how long have I been shopping, etc. I didn't get one single annoying question from Cameron. He read that I simply wanted to test drive the car and do my own research and he respected my wishes. On top of that, after I finished driving, he took over and gave me a fine demonstration of the car's capabilities. 99% of the time I walk away from car dealerships feeling like my intelligence has been insulted with transparent questions that don't benefit me at all, and only provide the rep with info about how he/she can gouge me...and/or I walk away feeling as if my boundaries have been overstepped. However, with Cameron none of that applied. Conversation flowed naturally and he only had my interest in mine, not his. Everything was extremely positive. Super impressed. And incidentally, I didn't even buy a BMW because I decided to keep my current car and wait out the market as the KBB values started to drop until the supply/demand starts to reverse (and I'm still waiting serval months later) ... but as a former Sales exec for a multi-billion dollar global company (FedEx), I felt the need to take the time to compliment Cameron because I rarely meet sales reps like him who stand out as one of those elusive, hard-to-find auto reps worthy of a solid reputation. Highly recommend him. More