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BMW Seattle

Seattle, WA

4.3
443 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 443 reviews

August 23, 2022

Out of state buyer - had a fantastic experience back in 2020 and again back in June. Both people on the sales team Joy and Ian were great to work with and helped me get into my dream car. I appreciated eve More

by justicem1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chau, Ian Schnack, Joy Laydbak
Aug 30, 2022 -

BMW Seattle responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Newbold | General Sales Manager

August 21, 2022

Robert G and the entire team were great! I couldn't be happier with my new i4. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gerth, Randall Nakamura
Aug 24, 2022 -

BMW Seattle responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Newbold | General Sales Manager

August 20, 2022

Superb service, super friendly, and made my car buying experience not only pleasant but fun! I am a repeat customer and will be a customer for life! More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Nakamura, Benson Yim
Aug 24, 2022 -

BMW Seattle responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Adam Newbold | General Sales Manager

August 19, 2022

I recently purchased a 2022 BMW I4 from BMW Seattle with Joy Laydbak as my salesperson. She helped me to custom build the car from scratch, which was a first for me, and even helped me with a customization More

by crewsonm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Newbold, Joy Laydbak
Aug 24, 2022 -

BMW Seattle responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Adam Newbold | General Sales Manager

August 17, 2022

We have purchased 2 BMW's now from BMW Seattle. We have worked with Benson Yim on both our purchases. I must say that Benson was a real pleasure to work with. Never before have we had such a great More

by Mark K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Aug 23, 2022 -

BMW Seattle responded

Mark, we loved reading this review! Happy customers are our aim, and it appears Benson really hit the bullseye. We’ll make sure to share your experience withhim, and if you have any further questions or worries, we’re always available to help. Sincerely, Adam Newbold | General Sales Manager

August 16, 2022

Excellent experience purchasing a used i3. Joy (our salesperson) did an amazing job making sure everything was handled smoothly and fairly. We will be back. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Laydbak
Aug 19, 2022 -

BMW Seattle responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Newbold | General Sales Manager

August 02, 2022

Smooth, easy, professional. They were helpful and knowledgeable, and I got exactly the car I wanted. More

by CCP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Enemark, Josh Hoffer
Aug 05, 2022 -

BMW Seattle responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Adam Newbold | General Sales Manager

June 18, 2022

Words can’t describe the arrogance and rudeness of the hired helper, Mike.. BMW lost a $90k sale, but more importantly they lost my business forever. Mercedes has a better vehicle for less, but I’ll have More

by Blackwell75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike (wouldn’t provide a last name)
Jun 22, 2022 -

BMW Seattle responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Newbold | General Sales Manager

May 17, 2022

Incredible experience, starting with the moment I stepped in the dealership. Was greeted promptly and with courtesy. Michael made the whole process seamless and efficient. Couldn’t have asked for a better sa More

by PathDoc777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chau, Michael Van Elsberg
May 20, 2022 -

BMW Seattle responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Newbold | General Sales Manager

April 26, 2022

no one ever called me or emailed me from the dealership. My guess is that they do not care since they can sell every car that they have in stock due to the supply shortage and demand. More

by gapstl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Blake Downing
Apr 29, 2022 -

BMW Seattle responded

Thank you for your feedback. We are happy that we could speak with you and address your concerns. If you have any more questions feel free to reach out to us at any time! Sincerely, Adam Newbold | General Sales Manager

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