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BMW Seattle

Seattle, WA

4.7
559 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 559 reviews

June 16, 2025

The experience was great. Josh was friendly and professional. Overall, I was pleased with the wait time which was less than two hours. More

by royfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 16, 2025 -

BMW Seattle responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at BMW Seattle and that Josh provided you with friendly and professional service. It's great to know that your wait time was shorter than expected. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

June 16, 2025

Always a great experience at the dealership. Nathan Morrisette is always exceptional. Everyone at the dealership is great. More

by jeffcan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Jun 16, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a great experience at BMW Seattle and appreciate your kind words about Nathan and our team. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 16, 2025

I will say this, in the past I haven't had the best experience with the service team at Seattle BMW. I've been taking my cars (I've had 2 BMWs) here for a few years, something must have changed in the More

by trlaconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 16, 2025 -

BMW Seattle responded

Thank you for sharing your experience with us! I truly appreciate your feedback and am glad to hear that you've noticed improvements in communication and service at BMW Seattle. It's important to us that our customers feel valued, and we're happy that your recent visits have been more positive. We look forward to continuing to provide you with excellent service in the future. Your satisfaction means a lot to us! Sincerely, Tony Watkins | Service Manager

June 16, 2025

Quick service. Nice employees, helpful and we were given a ride to our other car down the street More

by tiffanyribera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Jun 17, 2025 -

BMW Seattle responded

Thank you for your kind words, Tiffany! We’re thrilled to hear that you had a positive experience at BMW Seattle with our quick service and helpful team. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

June 16, 2025

Great experience working with Colin Kerber. Super knowledgeable, responsive, and transparent on the process. Highly recommend. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Kerber
Jun 17, 2025 -

BMW Seattle responded

Thank you, Jason! We appreciate your kind words about your experience with Colin at BMW Seattle. It's wonderful to hear that you found him knowledgeable and transparent throughout the process. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, London Agrawal | General Manager

June 15, 2025

Alex is a great advisor and I felt well taken care of, as usual! Thank you! More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Jun 15, 2025 -

BMW Seattle responded

Thank you, Patrick! We truly appreciate your kind words and are delighted to hear that you felt well taken care of at BMW Seattle. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 15, 2025

Great service as always. Never had any issues whenever I would visit the location for servicing More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 16, 2025 -

BMW Seattle responded

Thank you for your wonderful review, David! We truly appreciate your kind words about the service you consistently receive at BMW Seattle. It’s great to hear that your visits for servicing have always been smooth. We look forward to seeing you again in the future! Sincerely, Tony Watkins | Service Manager

June 14, 2025

Dealership is friendly and professional. Waiting area is clean and comfortable. I had an appointment and had to wait about 25 minutes before I met with my technician but service took one thi More

by lorettasoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Jun 14, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Loretta! I'm thrilled to hear that you found our team at BMW Seattle to be friendly and professional, and that you enjoyed our clean and comfortable waiting area. It’s great to know that your service was completed much quicker than expected. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 14, 2025

The dealership is fine. Nic is great. I was bummed to see only 2 series cars available as loaners. More variety in loaner cars would be great. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Zeynalnia
Jun 15, 2025 -

BMW Seattle responded

Thank you for your feedback, Adam. I'm glad to hear that you had a great experience with Nic at BMW Seattle. I understand your concern regarding the variety of loaner cars available. We appreciate your input and will certainly take it into consideration as we strive to improve our services. If you have any other suggestions or need assistance, please feel free to reach out to us. Sincerely, Tony Watkins | Service Manager

June 13, 2025

Been buying and servicing with this dealership since 2003. I trust this dealership and have been a repeat customer. More

by Gilman Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Knight Chang, Nathan Morrisette, Andrew Massart
Jun 13, 2025 -

BMW Seattle responded

Thank you for your loyalty and for being a valued customer at BMW Seattle since 2003, Gilman! We truly appreciate your trust in us and are glad to hear about your positive experiences. We look forward to continuing to serve you in the future and hope to see you again soon! Sincerely, London Agrawal | General Manager

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