BMW Seattle

After making sure the car I seen online was still available I drove out to Seattle to check it out in person. The car obviously had yet to be washed or detailed even though according to CARFAX it had available I drove out to Seattle to check it out in person. The car obviously had yet to be washed or detailed even though according to CARFAX it had been listed for a week already. The outside was filthy, there was candy wrappers on the center console, garbage bag and pens in the trunk. No big deal, I still loved the car. While trying to figure out the final price we just couldn’t quite meet where I was comfortable. The next day while driving to a few other dealers to check out the same model I decided I wanted the one in Seattle and started running numbers in my head to make it work. I texted them the next day in hopes of scheduling a time to go in and buy it but they offered me a number much higher than any price we discussed in person. That’s a joke right? I stated that I felt they were playing games and didn’t care at this point because I came back trying harder to work with them and not only did they raise the price but they didn’t care about the quote I got 3 days prior and were unwilling to come down, it also took 5 HOURS to work on the price and get back to me (Since when does it take 5 hours to run numbers? I’d have been pissed if I was in the dealership). They than asked who I worked with and proceeded to stop contact after I said he didn’t give me a business card so I wasn’t sure the name. This was that absolute most ridiculous car buying experience I’ve ever had, otherwise I would’ve bought a car. More

Out of state buyer - had a fantastic experience back in 2020 and again back in June. Both people on the sales team Joy and Ian were great to work with and helped me get into my dream car. I appreciated eve 2020 and again back in June. Both people on the sales team Joy and Ian were great to work with and helped me get into my dream car. I appreciated everyone in the finance department as well, they got me in and out in a timely manner. I will definitely go back to BMW Seattle for my 3rd new BMW in a few years. More

Robert G and the entire team were great! I couldn't be happier with my new i4. I couldn't be happier with my new i4. More

Superb service, super friendly, and made my car buying experience not only pleasant but fun! I am a repeat customer and will be a customer for life! experience not only pleasant but fun! I am a repeat customer and will be a customer for life! More

I recently purchased a 2022 BMW I4 from BMW Seattle with Joy Laydbak as my salesperson. She helped me to custom build the car from scratch, which was a first for me, and even helped me with a customization Joy Laydbak as my salesperson. She helped me to custom build the car from scratch, which was a first for me, and even helped me with a customization that couldn't be completed on the website. I'm absolutely thrilled with my new car and can't thank her and the team at the dealership enough for helping me to get me what I wanted! Thank you!!! More

We have purchased 2 BMW's now from BMW Seattle. We have worked with Benson Yim on both our purchases. I must say that Benson was a real pleasure to work with. Never before have we had such a great We have worked with Benson Yim on both our purchases. I must say that Benson was a real pleasure to work with. Never before have we had such a great experience purchasing vehicles. Benson is very professional and very knowledgeable with the cars that he sells. I would highly recommend Benson to any of my friends. Benson is the greatest. Mark K. More

Excellent experience purchasing a used i3. Joy (our salesperson) did an amazing job making sure everything was handled smoothly and fairly. We will be back. Joy (our salesperson) did an amazing job making sure everything was handled smoothly and fairly. We will be back. More

Smooth, easy, professional. They were helpful and knowledgeable, and I got exactly the car I wanted. They were helpful and knowledgeable, and I got exactly the car I wanted. More

Words can’t describe the arrogance and rudeness of the hired helper, Mike.. BMW lost a $90k sale, but more importantly they lost my business forever. Mercedes has a better vehicle for less, but I’ll have hired helper, Mike.. BMW lost a $90k sale, but more importantly they lost my business forever. Mercedes has a better vehicle for less, but I’ll have to wait a couple of weeks. It’s worth the wait, because you’ll get the service you expect from a luxury car company. Their reps understand they have to earn business. More

Incredible experience, starting with the moment I stepped in the dealership. Was greeted promptly and with courtesy. Michael made the whole process seamless and efficient. Couldn’t have asked for a better sa in the dealership. Was greeted promptly and with courtesy. Michael made the whole process seamless and efficient. Couldn’t have asked for a better salesperson. Enjoyed our conversation, which helped pass the time as my wife decided on a vehicle. Michael was also very patient as well, and I did not feel rushed. Also appreciated the step by step updates during the financing process. Andy in the financing department was also awesome and answered all of my questions in detail while I signed the paperwork. More