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BMW Seattle

Seattle, WA

4.1
444 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 444 reviews

March 12, 2013

I tried to do busines with this dealership via the internet and telephone. I was very interested in a used X3 they had. Bottom line here, I was ignored for 2 days. I understand when they are busy, More

by Buyer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Knight
Mar 12, 2013 -

BMW Seattle responded

We did not provide you with the level of service you deserve, and I apologize. I would like to thank you for taking the time to share your experience; your comments have provided a valuable learning opportunity for us. I understand that you have purchased elsewhere, and I truly hope you enjoy your purchase. Best Wishes, Steve Bates, General Manager

December 23, 2012

Amazing service. Very friendly and informative. Great prices. Our purchase experience felt easy with no pressure. I would definitely purchase another vehicle from BMW Seattle. More

by Alberto Swett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Shi, Kevin Shi
December 11, 2012

I needed to get my breaks replaced on my BMW. So I phoned 3 or 4 dealers around town for the best price. BMW of Seattle's quote was $50 cheaper than the quote I received from BMW of Bellevue. So I d More

by marscomet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby
November 06, 2012

I've been shopping around for a used vehicle for two weeks. I just happened to come across the listing of the 2007 335i silver @ the BMW Seattle. After countless used car salesmen at reputable, certifie More

by outdoorchikwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
August 08, 2011

Scheduled an end of warranty inspection as well as intermittent GPS antenna connection. Service Advisor, Alex Long, had the car in the shop promptly and the Tech, Jeremy Mujwid, contacted me directly More

by jmillet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Long and Jeremy Mujwid, Alex Long
June 17, 2010

Warranty service to replace a leaking power steering expansion hose. Alex Long, the Service Coordinator, scheduled my car in at my requested time and the work was accomplished in less than two hours as More

by jmillet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Long, Alex Long
December 28, 2008

I bought my BMW M3 there in the summer. The SA was a pro. After we negotiated the price, he was helpful in adding/deleting options I didn't need. He gave me prompt status of where my car was during th More

by wrashe
Price
Recommend Dealer
Yes
Employees Worked With
Donata, Mark, Mark Harrington
December 02, 2008

I scheduled appointment with 1 of their managers to actually choose a car to buy and when I arrived to the dealership nobody waited for me, after some time he appeared and told me that he can't be with More

by auser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armon
December 19, 2007

Brought my 840 in for it's annual service and am very happy with the service. The staff was prompt, courteous and competent. They had my car finished by the promised time, met the estimate within dolla More

by ford_owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
December 31, 2006

Special ordered my car in July '06, it was delivered in Sept '06. My sales rep was FANTASTIC. He compiled a collection of printouts showing production status for me over the 2 months waiting period. Whe More

by rolandfh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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