BMW Seattle
Seattle, WA
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Horrible experience My boyfriend and I came into the dealership after our service was done to possibly purchase a new car. We really liked the new M4 and thought it would My boyfriend and I came into the dealership after our service was done to possibly purchase a new car. We really liked the new M4 and thought it would be a great upgrade from our current car. We got paired up with Christopher Fisher as our sales person, first of all. He was not friendly, didnt build any rapport with us and overall just made us feel uncomfortable and unwelcomed. He was very stuck up throughout our experience and made us feel like we were lower than him. The whole test drive he was talking about how he was going to upgrade to the M4 or M3 from his car. He wouldn't let us keep a copy of the numbers, he told us write us down and didn't even wrote it down for us. He gave us a pen and paper to do it. Overall I'm not happy and will not be buying our new car from this dealership. His attitude was horrible and unacceptable. The service center was a great experience for us. Tony was very nice and the service was very quick. More
Magnificent Jet Black 128i ZSP Use to buy RC cars from Stanley, now buying real cars from Stanley!!! Still great service and always knowledgeable about the products he sells. Have a Use to buy RC cars from Stanley, now buying real cars from Stanley!!! Still great service and always knowledgeable about the products he sells. Have a complaint or an issue just let him know and he'll take care of it. When I buy my fourth BMW it will be from Stanley! More
Amazing Experience! I came into BMW Seattle needing a used car at good price. Stan was able to offer me a Toyota Prius with low mileage under the price I was hoping to p I came into BMW Seattle needing a used car at good price. Stan was able to offer me a Toyota Prius with low mileage under the price I was hoping to pay. I would recommend anyone to see him because he will get you car that you want at the price you want. More
Thanks to Stanley I drove off with a New 2014BMW 320i xDrive I highly recommend this dealership, everyone is very friendly. And a big Thanks to Stanley Ng! He knew exactly what I was looking for and succeeded. N I highly recommend this dealership, everyone is very friendly. And a big Thanks to Stanley Ng! He knew exactly what I was looking for and succeeded. Now I'm enjoying my new 2014 BMW 320i XDrive! I highly recommend Stanley when you go visit Seattle dealership. More
Great service! Both my husband and I are very happy with the service we received from Stanley Ng, he is professional, knowledgable and really friendly. He went out o Both my husband and I are very happy with the service we received from Stanley Ng, he is professional, knowledgable and really friendly. He went out of his way to accommodate our requests. We are very happy with the purchase of our BMW 128, not only does it look great, it's compact, sporty and handles really well and is really fun to drive! There were a few little issues with the car and Stanley had them addressed and fixed immediately, he was great to work with! We will definitely give Stanley a call when we're ready for our next BMW. More
Stanley went the extra mile! I purchased a used BMW from Stanley at Seattle BMW. He was professional, pleasant, informative and no pressure. Usually, I avoid car dealerships, bu I purchased a used BMW from Stanley at Seattle BMW. He was professional, pleasant, informative and no pressure. Usually, I avoid car dealerships, but BMW Seattle is an exception. I live in a different state and they made the trip worth the while. I knew the car I wanted and there was never any pressure to upsell, or try to push me to something different. Negotiations were fair with no games. I ended up with an amazing driving machine (which is a fine BMW 535..awesome). Stanley...thank you for going the extra mile with water for my drive back home, great tutorial on all the bells and whistles on the car, and following up to ensure I was a satisfied customer which I definitely am. If you go to BMW Seattle, ask for Stanley. He will treat you right! More
test driving a new m235i Went today for a test drive of the high-demand M235i. John found me wandering around the cars in the show room and immediately struck me as a no pres Went today for a test drive of the high-demand M235i. John found me wandering around the cars in the show room and immediately struck me as a no pressure salesman that just seemed to want to help more than force a sale. He immediately offered me to test drive both the 6MT and auto transmission so I could experience both. Never I felt any pressure to take a decision (even though I'm aware the car is in high-demand). He let me push the car pretty hard - in some cases you kind of feel the salesman to not appreciate. Not John, he totally understood this was an enthusiast car and that's part of the deal. Back in the office, he was able to answer all the questions I had (but had to check a few times with someone else)...I still prefer that to someone who just answer non accurate facts. Didn't have time to negotiate and order the car on that day but I will most definitely do business with John when the time is right. More
We love coming to this dealer for any questions or needs we have and Dale Oakley has been very accommodating. We always work with Dale who has been extremely helpful and we recommend him to anyone that's lo we have and Dale Oakley has been very accommodating. We always work with Dale who has been extremely helpful and we recommend him to anyone that's looking for a BMW or any used car, he is more than willing to help. We traded a Ford Fusion '06 in for a MINI Cooper Countryman 2011 all wheel drive which is amazing. Dale was great with the trade in price and getting us the best interest rate possible. There was never any pressure to buy and the process was extremely quick and easy and we now have a great extended warranty after the manufacture warranty. Great dealership especially the people and the layout of the building. More
Mark is one of the best salesman I have worked with till date. Ultimate buying experience for the ultimate driving machine. Thanks Mark for the great buying experience. date. Ultimate buying experience for the ultimate driving machine. Thanks Mark for the great buying experience. More
I have worked with Mark Harrington for a number of years and this my 4th BMW. I will not work with any other salesperson - he is the best, hands-down. He is smart, super responsive, provides the best cust and this my 4th BMW. I will not work with any other salesperson - he is the best, hands-down. He is smart, super responsive, provides the best customer service of any sales executive I've worked with and always goes the extra mile to assist his clients. He has even driven or to my house to pair up my car and garage. He's genuinely care about his clients and his knowledge and experience of BMW is unparalleled. I continue to recommend him to all my friends and family. More