BMW Seattle
Seattle, WA
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head light repair my headlights weren't working properly, and I needed to go on an unplanned trip. so I was glad for a quick appointment and repair my headlights weren't working properly, and I needed to go on an unplanned trip. so I was glad for a quick appointment and repair More
Great Service at Seattle BMW I initially took my BMW to a repair shop that specializes in them over on 15th Ave W. by Magnolia... you can infer which one I'm talking about (it's b I initially took my BMW to a repair shop that specializes in them over on 15th Ave W. by Magnolia... you can infer which one I'm talking about (it's by terminal 91) where I consistently received subpar service, which had me bringing my car back into them three times within two months of my initial repair work. Once I brought it into BMW Seattle, they pointed out everything they could find wrong with it the first time, and took care of it all at once while also providing a much needed Loaner. When I had trouble with the car two weeks after my first time at BMW Seattle, I brought it back in, and Tony Alongi, my service supervisor, offered to do the repairs for free because he felt bad that they hadn't caught the issue when it was in before. Now, while I'm sure what happened wasn't Tony's or BMW of Seattle's fault, it meant a lot to me to have them offer to do it for free, because it showed me how much they value their clients, and how far they're willing to go to retain them. I can easily say, that so long as the service stays like it is now, they have a lifetime client in me, I plan on buying my next BMW from BMW Seattle More
After market product Only negative experience was in trying to void the Chrystal Fusioin deal that I stuppidly signed for. After some effort I was told by Ms. O'Sullivan Only negative experience was in trying to void the Chrystal Fusioin deal that I stuppidly signed for. After some effort I was told by Ms. O'Sullivan that I would receive a refund. You would be advised to reconsider selling this $649.00deal to your customers. More
Great experience with Seattle BMW I had initially gone to BMW Bellevue and hated it. I then decided to head on over to the Seattle BMW branch and it was awesome. Great customer ser I had initially gone to BMW Bellevue and hated it. I then decided to head on over to the Seattle BMW branch and it was awesome. Great customer service. Great inventory. Answers to all my questions. Helped me at every part of the process. Stanley Ng was great! I had forgotten my checkbook and Brenda Bae actually waited for us after they closed, so we could go home and grab it. Very grateful for their patience and excellent service all around. More
Stellar salesperson! Stanley Ng makes the purchasing experience so effortless. He has impeccable interpersonal skills that would make anyone feel at ease. He is truly a n Stanley Ng makes the purchasing experience so effortless. He has impeccable interpersonal skills that would make anyone feel at ease. He is truly a no pressure professional as well as knowledgable. Not to mention an all around thoughtfully friendly individual; someone you'd like to have as a friend! Stanley took the time to explain details necessary for us to make informed choices for our purchase. Whatever we had requested, he did everything he could to accommodate. By far, it was the best purchasing experience we've had with any salesperson! More
Great Service Stanley was great in assisting us in our purchase of a 328i. He was patient, friendly, and professional. He also came through with the price and term Stanley was great in assisting us in our purchase of a 328i. He was patient, friendly, and professional. He also came through with the price and terms we needed to make the sale work. I would definitely recommend Stanley to colleagues and friends. More
BMW x3 Purchase I had a great experience buying my new X3 from Mark Harrington at BMW Seattle. He was helpful and patient with all my questions and delivered my car I had a great experience buying my new X3 from Mark Harrington at BMW Seattle. He was helpful and patient with all my questions and delivered my car as expected. I would highly recommend Mark and this dealership. More
cert pre-own 335I Stanley was awesome. He made our buying experience wonderful. We will certainly look for him when we are ready to trade in. The whole staff we dealt w Stanley was awesome. He made our buying experience wonderful. We will certainly look for him when we are ready to trade in. The whole staff we dealt with was very nice. More
Purchase of 2014 BMW 228i I recently ordered and purchased a BMW 228i from BMW Seattle. To say the entire experience was terrific would be a understatement. The car itself is w I recently ordered and purchased a BMW 228i from BMW Seattle. To say the entire experience was terrific would be a understatement. The car itself is wonderful and has easily exceeded my expectations. However the experience at the dealership, and specifically my Client Adviser, really sealed the deal.... I worked with Karl Enemark and will be recommending him to anybody remotely interested in BMW's, and/or any of their cars in stock. Karl's passion, enthusiasm, and knowledge of cars and the BMW product line was very impressive AND refreshing. I'm a certified car fanatic and it was terrific to work with somebody like minded. However, it was clear to see that working with Karl would be ideal even for folks who may be less car-passionate than myself. He was honest, transparent, forthright, and very friendly - something we don't always find in the car buying world! The rest of the folks I interacted with at BMW Seattle were A+ as well. It's a nice, clean, well organized dealership that I'll be working with often in the future. In regards to the car deal itself, I received a very fair number on the purchase price and a decent figure for my trade-in. Great experience with the Finance department as well, and I appreciate the great % rate they found for me. Thanks again, guys - well done! More
New 435i- Thanks to Stanley!! I recently traded in my 328i for the new 435i. Stanley made the buying experience wonderful. Stanley will go out of his way to help you get the BMW I recently traded in my 328i for the new 435i. Stanley made the buying experience wonderful. Stanley will go out of his way to help you get the BMW that you want. I have worked with other Car dealers in the past and none of them compare to Stanley's work ethic of going out of his way to make you feel appreciated and getting your money's worth on the BMW that you want. I currently live out of the State of Washington and will only buy my Cars from Stanley at BMW Seattle More