
BMW Seattle
Seattle, WA
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Very pleasant buying experience I came to BMW Seattle to lease a BMW i3. Stanley Ng worked with me to understand the car (especially since it is electric), answer all my questions, I came to BMW Seattle to lease a BMW i3. Stanley Ng worked with me to understand the car (especially since it is electric), answer all my questions, set up an extended test drive and make the entire purchase/lease experience very pleasant. Stanley is very knowledgeable and good at explaining the technology and ownership experience of an electric car. In the end, I felt like I made the right decision based on facts and my needs and I didn't feel pressured at all. I would highly recommend Stanley! More
Another best purchase experience from Mark Harrington I've just purchased another BMW from Mark Harrington. He actually saved me from making a big mistake buying an M4 from another dealer by working with I've just purchased another BMW from Mark Harrington. He actually saved me from making a big mistake buying an M4 from another dealer by working with his management team to provide the best deal as well as the best client service. He provides very prompt email response and make himself available at my convenience. It was a smooth transaction, and we did over email in a few days. I wanted to make a purchase on the day I test drove, but due to my work schedule, I had to reschedule for the final transaction. He was very accommodating and arranged to get protection film installed ahead of the final transaction. He saved my time by doing installing the film before my pickup date. I am so glad Mark is my client adviser. More
[Mr MICHAEL BROWN] Awesome! Appointment process: (1-5) 5 Correspondence: (1-5) 5 Speed of Reply: (1-5) 5 Friendliness: (1-5) 5 Professionalism: (1-5) 5 Great manner and ve Appointment process: (1-5) 5 Correspondence: (1-5) 5 Speed of Reply: (1-5) 5 Friendliness: (1-5) 5 Professionalism: (1-5) 5 Great manner and very calm/ easy to talk to. He answered all my nick-picky questions with smile. Truly exceptional customer service (as he put it, "what would I like to experience in dealer ship?" Fastest dealer process ever! Thank you! More
Best Deal Nickolas Halberg is a great salesman. He knows all the little ditels about BMW X4. He got me a great deal. I am very happy about it. He is honest, fas Nickolas Halberg is a great salesman. He knows all the little ditels about BMW X4. He got me a great deal. I am very happy about it. He is honest, fast, detail oriented and very friendly. I would recomend him to every one. Walk in, and go straight to him!!! More
Exceptional customer service! Michael provides exceptional customer service without the pressure you experience at other dealerships. We were interested in a particular vehicle and Michael provides exceptional customer service without the pressure you experience at other dealerships. We were interested in a particular vehicle and scheduled an appointment with him. My husband was surprised when Michael called us before we left Gig Harbor to let us know the car we were interested in had sold. He didn't want us to drive all the way to Seattle if that was the only vehicle we were interested in. Since when does a car salesman worry about our time? Michael does, and because of his thoughtfulness we decided to drive over and take a look at the other inventory. Michael took wonderful care of us and we drove away with a new X4! Can't thank Michael enough for all of his patience (kept changing my mind on which color to get) and staying after hours to complete the sale and car delivery. I give Michael my highest recommendation! More
2015 X5 KARL ENEMARK is the ultimate professional - energetic, positive, personable and efficient with our time. BMW Seattle had the exact 2015 X5 in the sho KARL ENEMARK is the ultimate professional - energetic, positive, personable and efficient with our time. BMW Seattle had the exact 2015 X5 in the showroom that we were looking for and we purchased it for a fair deal. No games, no nonsense, just great follow up, great customer service and attention to detail. brenda Bae in Finance was professional, knowledgeable and efficient. For a great car buying experience I would recommend Karl Enemark and BMW Seattle - Brian MacWhirter More
Great experience with Blake! BLAKE POOL is an awesome salesperson. I was in a time crunch and feeling very stressed and nervous about going through a dealership. He explained th BLAKE POOL is an awesome salesperson. I was in a time crunch and feeling very stressed and nervous about going through a dealership. He explained the difference between leasing and buying, and was able to get me a fantastic deal on a 3 series lease because it was the last 2014 on the lot. He upped my trade-in value to make it work, and all within my hour long lunch break! Blake is knowledgeable, patient, and very personable. Blake followed up with me several times after the transaction was complete, and handled the "BMW Genius" appointment (explained all the features) personally. He saved several personal items from my trade in, mailed my new plates to me, and generally went out of his way to made sure that I felt and was cared for. My main service man, Ben Norman (who I also highly recommend!) suggested I work with Blake, and I am forever grateful! Great guys, great service. More
Excellent experience with Stanley Ng This is the second car I purchased from BMW Seattle. The first was a new car. This one was a used 328i. Stanley was very patient as I worked throug This is the second car I purchased from BMW Seattle. The first was a new car. This one was a used 328i. Stanley was very patient as I worked through the process of finding the right car. We found a lightly used CPO sedan that fit my needs. The entire process was without pressure. I got the right car at a reasonable price. The purchase steps handled by the closing folks was quick & easy. While there were add-ons offered (extended maintenance, etc.) there was no high pressure to buy anything extra. Overall a great car buying experience. --Joe More
Go with the Best Stanley Ng has been very helpful with my purchases for Seattle BMW. He gets to know his customers' needs for each purchase to help select the best ca Stanley Ng has been very helpful with my purchases for Seattle BMW. He gets to know his customers' needs for each purchase to help select the best car. He is knowledgeable about new and used vehicles available, special promotions, and options available for all the various models. During purchase negotiations, he keeps the process low stress. Brenda and the rest of the business office are well informed to find and select the best financing options and warranty extensions available for each vehicle. The service department is well trained to keep vehicles in top shape. Kudos to all. More
Great Experience Stanley Ng is a great salespeople. He's very professional and attentive. He gave me the best deal and make the entire transaction really simple. Great Stanley Ng is a great salespeople. He's very professional and attentive. He gave me the best deal and make the entire transaction really simple. Great experience I'v had with a car dealer so far. I'd recommend BMW Seattle and Stanley Ng. More