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BMW Seattle

Seattle, WA

4.8
709 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 709 reviews

August 17, 2022

We have purchased 2 BMW's now from BMW Seattle. We have worked with Benson Yim on both our purchases. I must say that Benson was a real pleasure to work with. Never before have we had such a great More

by Mark K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Aug 23, 2022 -

BMW Seattle responded

Mark, we loved reading this review! Happy customers are our aim, and it appears Benson really hit the bullseye. We’ll make sure to share your experience withhim, and if you have any further questions or worries, we’re always available to help. Sincerely, Adam Newbold | General Sales Manager

August 16, 2022

Excellent experience purchasing a used i3. Joy (our salesperson) did an amazing job making sure everything was handled smoothly and fairly. We will be back. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Laydbak
Aug 19, 2022 -

BMW Seattle responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Newbold | General Sales Manager

August 02, 2022

Smooth, easy, professional. They were helpful and knowledgeable, and I got exactly the car I wanted. More

by CCP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Enemark, Josh Hoffer
Aug 05, 2022 -

BMW Seattle responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Adam Newbold | General Sales Manager

June 18, 2022

Words can’t describe the arrogance and rudeness of the hired helper, Mike.. BMW lost a $90k sale, but more importantly they lost my business forever. Mercedes has a better vehicle for less, but I’ll have More

by Blackwell75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike (wouldn’t provide a last name)
Jun 22, 2022 -

BMW Seattle responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Newbold | General Sales Manager

May 18, 2022

Incredible experience, starting with the moment I stepped in the dealership. Was greeted promptly and with courtesy. Michael made the whole process seamless and efficient. Couldn’t have asked for a better sa More

by PathDoc777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chau, Michael Van Elsberg
May 20, 2022 -

BMW Seattle responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Newbold | General Sales Manager

April 26, 2022

no one ever called me or emailed me from the dealership. My guess is that they do not care since they can sell every car that they have in stock due to the supply shortage and demand. More

by gapstl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Blake Downing
Apr 29, 2022 -

BMW Seattle responded

Thank you for your feedback. We are happy that we could speak with you and address your concerns. If you have any more questions feel free to reach out to us at any time! Sincerely, Adam Newbold | General Sales Manager

March 10, 2022

Alex Long goes above and beyond and provide great customer service! Highly recommend for service needs More

by Jayse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Long, Andrew Massart
Mar 15, 2022 -

BMW Seattle responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Shannon Travis | Service Manager

February 28, 2022

I recently purchased a used vehicle from BMW of Seattle and had a very good experience. My salesperson, Blake, was very helpful throughout the entire process, he was very patient with my many, many questi More

by lkapust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Downing
Mar 02, 2022 -

BMW Seattle responded

We cannot thank you enough for your wonderful review of BMW Seattle and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Newbold | General Sales Manager

February 11, 2022

One on one relationship with a service provider and being extremely accommodative to needs for a customer living in Anacortes, a min. 3 hr round trip, makes a 2 hr. service an all day affair. Having the opti More

by kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Feb 16, 2022 -

BMW Seattle responded

Thank you for the wonderful review and for traveling to BMW Seattle from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Shannon Travis | Service Manager

January 12, 2022

The sales representative Vance Kong and financial manager Andy Chau were a pleasure to deal with.They were both friendly, professional and informative. More

by Terence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chau
Jan 18, 2022 -

BMW Seattle responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, London Agrawal | General Manager

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