BMW Seattle

Wonderful, personalized service from seasoned staff The folks at BMW Seattle, specifically Mark Harrington, turned a hectic time into a smooth & easy experience. Kudos also to Joel in the service dep The folks at BMW Seattle, specifically Mark Harrington, turned a hectic time into a smooth & easy experience. Kudos also to Joel in the service department who saved our family vacation during the busy Holiday season! More

When Buying the Best Car, Use the Best Exec Sales Person I recently bought my second BMW from Mark Harrington and could not be happier with him and the process. Mark listens to your unique needs and preferen I recently bought my second BMW from Mark Harrington and could not be happier with him and the process. Mark listens to your unique needs and preferences, answers every question in plainspeak rather than marketing puffery, avoids game-playing on price and does everything possible to make your BMW buying experience your best car buying experience ever. To be sure, BMW Seattle is a great platform, with its beautiful showroom, genuinely friendly employees and convenient location, but a great platform means little without excellent sales personnel. Mark leverages all of the platform assets and then adds his wealth of product knowledge and desire to help each customer find the ideal car to meet his or her needs. More

Great Experience Mark Harrington did a superb job in leading me through this purchase of my new 328I. I would recommend him, and BMW Seattle to anyone! Mark Harrington did a superb job in leading me through this purchase of my new 328I. I would recommend him, and BMW Seattle to anyone! More

Awesome service! I recently purchased a 2010 BMW 328, and I got the pleasure to work with Stanley. It was Easter Sunday and he was extremely busy, but his customer se I recently purchased a 2010 BMW 328, and I got the pleasure to work with Stanley. It was Easter Sunday and he was extremely busy, but his customer service was awesome! He took very good care of us. If you go to the BMW of Seattle, stop in and ask for Stanley! More

Awesome service A+ Service. Big shout out to Tony and Jay. I don't event own a BMW and needed service for a Hyundai (purchased from another Lithia dealership) but th A+ Service. Big shout out to Tony and Jay. I don't event own a BMW and needed service for a Hyundai (purchased from another Lithia dealership) but they went out of their way to help me without hesitation. I haven't experienced this level of service in a long time but if I ever decide to purchase a BMW, I know where I'm going. More

Positive experience with BMW Seattle and Michael Brown Overall positive experience. Michael was very flexible with arranging times that would work for multiple test drives. Worked out all of the details ov Overall positive experience. Michael was very flexible with arranging times that would work for multiple test drives. Worked out all of the details over email which was very convenient and allowed me to get the process finished without spending hours at the dealership. More

Great buying experience Stan arranged a hassle free lease of a BMW i3, including a very favorable price. He was very knowledgeable about the car and explained the pros and c Stan arranged a hassle free lease of a BMW i3, including a very favorable price. He was very knowledgeable about the car and explained the pros and cons in a very straight forward way. All in all a great experience. More

Excellent Experience We walked in without appointment on a Saturday afternoon, and were quickly greeted by Mark Harrington. He gave us an excellent overview of the curren We walked in without appointment on a Saturday afternoon, and were quickly greeted by Mark Harrington. He gave us an excellent overview of the current BMW lineup and helped us focus on two models (very different) which both met our key needs/wants. We test-drove both cars, he ran numbers on both, and after about 4+ hours, we pulled the trigger on one, and drove out after their closing time with an X5. We were very happy with the entire purchase experience, and in particular with Mark's professionalism, his sincere interest in finding us the right car, and his patience and willingness to go beyond closing time to get us out the door with our new car. More

Great, professional service! I originally sent an email inquiry about a specific model (an X5), and my questions and request to schedule a test drive were handled promptly and com I originally sent an email inquiry about a specific model (an X5), and my questions and request to schedule a test drive were handled promptly and completely (by Michael). When we arrived at the dealership, we were met with the kind of service you would expect to receive from BMW. Michael was engaging and personable, and extremely knowledgable. I feel as if he truly had our best interest at heart- he was more interested in our overall satisfaction than merely "getting a sale". As a Real Estate Agent, I appreciate his dedication to excellence in service. More

Enjoyable We worked with Michael Brown when we purchased our 328i and traded in our X5. Michael made the transaction effortless. He went above and beyond wha We worked with Michael Brown when we purchased our 328i and traded in our X5. Michael made the transaction effortless. He went above and beyond what we expected and no high pressure sale. We will definitely seek him out for our next purchase More