BMW Seattle

I have purchased BMWs from this BMW Seattle since they were on Capitol Hill and when the time came to get my son his first car, there was no hesitation to head to BMW Seattle. We were able to find him were on Capitol Hill and when the time came to get my son his first car, there was no hesitation to head to BMW Seattle. We were able to find him a 2009 328i coupe in great condition and mileage. Great dealership, service, and when there was a niggle, they took care of it as well. Shad was my salesperson and was fantastic. Yes, I recommend and will continue to buy from this dealership. More

Inquired about a pre owned Audi A7 they had in stock, Chris Brown answered the call and got me all the information I needed. I had some concerns about my financing as I had just started a new job, and C Chris Brown answered the call and got me all the information I needed. I had some concerns about my financing as I had just started a new job, and Chris forwarded my information off to Randall to see what the options were. Both were highly responsive, and understood how to adjust their standard processes to accommodate unique challenges. Some dealerships very obviously prefer certain types of clients, and this was absolutely not the case here. I had submitted the majority of my information prior to arrival as an extra layer of verification everything would go smoothly, and I was surprised at how seamless and easy the finance section was. Randall kept it real with me, I very much appreciated his transparency and candor. Overall, I was in & out in just over an hour. Amazing Detail team is also great. I've had experiences with new & used car deliveries where the cleaning team overuses chemicals and fragrances, but this team was very reasonable with their product usage. More

I casually inquired about a Certified Pre Owned X5 that the BMW Seattle dealership had in their inventory. I was pleasantly surprised by the prompt responses I received re the car's availability plus a few the BMW Seattle dealership had in their inventory. I was pleasantly surprised by the prompt responses I received re the car's availability plus a few other questions that I asked. I was greeted (via email) by a very caring, empathetic, and a humble gentleman named "Benson Yim". It took me no long to understand that Benson is a no-drama, to the point Client Advisor that I have come across in a very long time. We exchanged a few emails and I scheduled a time for a test drive. From the moment I test drove the vehicle to the one where I got the keys in hand, it was such an amazing experience. I certainly and very highly recommend Benson without any hesitations because of the following three points. 1. He is not a pushy sales person. He will ensure that you are absolutely comfortable before you reach a conclusion. His patience and warm nature are two of the many positive characteristics you will not fail to notice. 2. He will provide you with all the necessary information & more so that you can take an informed decision. 3. He will not try to sell you unnecessary "xx" (pardon my language) because he really has a vested interest in ensuring that you are comfortable in what you spend, and more importantly your happiness in owning "The Ultimate Driving Machine". I noticed that his customers keep in touch with him and share their experiences. This is so wonderful because Benson not only puts the time and effort to build a relationship during the purchase process with you but also continues to nurture that relationship after you drive home with your dream car. I truly appreciate that quality. The whole dealership vibe is so nice (polar opposite to some others). Everyone smiles at you, everyone respects you, and everyone treats you like a "premium customer" just as it should be. The overall buying experience has been a treat! If you wish to buy a BMW then look no further. Go to BMW Seattle and ask for Benson! You will not be disappointed. My statement stands as is even if you are not looking for a BMW. They have a decent inventory that includes vehicles from other brands. I have found my favorite dealership and a sales person whom I can trust for future transactions. I hope that you have too, after reading this review! More

Fantastic and world class all around! I would recommend to anyone and enjoyed experience! Thank you I would recommend to anyone and enjoyed experience! Thank you More

My salesperson was Chris Brown, and from the first phone call inquiry to the final handshake goodbye he was professional, friendly, welcoming and maintained my trust. I can honestly say that this was one of call inquiry to the final handshake goodbye he was professional, friendly, welcoming and maintained my trust. I can honestly say that this was one of the best buying experiences I've had in the past decade, and I attribute that mainly to Chris. More

Great inventory, easy to work with, friendly and helpful sales staff. Best BMW dealer in the northwest. sales staff. Best BMW dealer in the northwest. More

My wife and I agree that BMW Seattle is perhaps the best in service and sales. Andrew is an outstanding service advisor and Mark is the best in sales. Rachel made the financing easy, fast and transparent. in service and sales. Andrew is an outstanding service advisor and Mark is the best in sales. Rachel made the financing easy, fast and transparent. She is a gem. I would definitely return to Seattle BMW. More

Excellent customer service and updates on the progress of the repairs to my elderly BMW! the repairs to my elderly BMW! More

I order a X5 45e in September and was told I would receive the car before the new year. They valued my trade at $39500. In Nov I was told I the car will not arrive until late January. I specifically a receive the car before the new year. They valued my trade at $39500. In Nov I was told I the car will not arrive until late January. I specifically asked to review the order before it was sent to BMW to make sure it was correct. I was assured they would as they always do. To my surprise the order was submitted and they got it wrong. So they had to resubmit the order which toke an extra 2 weeks. I did not get the X5 until Feb. 6th. When I went in to pick it up they told me my trade was only worth $30000. That's $10000 less then I was quoted. I was very angry and settled on keeping my trade and leasing the X5. Very dishonest sale department and Shad my salesman. I will never do business with them again. More

Sadly the person i had met with is not listed for some reason under any of the category's, But Luckily i had the incredible opportunity to Catch "David" From the Parts Department working and he Single han reason under any of the category's, But Luckily i had the incredible opportunity to Catch "David" From the Parts Department working and he Single handly made my visit to BMW Seattle A unforgettable experience and made the entire process easier than i could have imagined, Plus he has tons of knowledge about all the BMW Models i asked him about. 10/10 The Best interaction possible. Wish i could list him on this Review. Thank you David! Keep up the Awesome Spirit. More