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BMW Seattle

Seattle, WA

4.3
443 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 443 reviews

June 13, 2023

My salesperson was Chris Brown, and from the first phone call inquiry to the final handshake goodbye he was professional, friendly, welcoming and maintained my trust. I can honestly say that this was one of More

by Jeremy L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Chau, Cameron Powell, Chris Brown
Jun 16, 2023 -

BMW Seattle responded

Jeremy, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Newbold | General Sales Manager

June 13, 2023

Fantastic and world class all around! I would recommend to anyone and enjoyed experience! Thank you More

by analisa001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Newbold, Rachel O'Sullivan, Christina Cook, Chris Brown
Jun 16, 2023 -

BMW Seattle responded

Analisa, I cannot thank you enough for your wonderful review of BMW Seattle and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Newbold | General Sales Manager

June 06, 2023

Great inventory, easy to work with, friendly and helpful sales staff. Best BMW dealer in the northwest. More

by Phil and Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Staci Resnikoff, Chris Brown
Jun 09, 2023 -

BMW Seattle responded

Phil and Susan, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at BMW Seattle! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Newbold | General Sales Manager

May 29, 2023

My wife and I agree that BMW Seattle is perhaps the best in service and sales. Andrew is an outstanding service advisor and Mark is the best in sales. Rachel made the financing easy, fast and transparent. More

by charlier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Harrington, Rachel O'Sullivan, Andrew Massart
Jun 01, 2023 -

BMW Seattle responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, London Agrawal | General Manager

May 05, 2023

Excellent customer service and updates on the progress of the repairs to my elderly BMW! More

by bobbimiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Trevor Maehl
May 10, 2023 -

BMW Seattle responded

Bobbi, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Shannon Travis | Service Manager

March 03, 2023

I order a X5 45e in September and was told I would receive the car before the new year. They valued my trade at $39500. In Nov I was told I the car will not arrive until late January. I specifically a More

by mrpteach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Chau, Shad Walter
Mar 07, 2023 -

BMW Seattle responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at BMW Seattle does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Adam Newbold | General Sales Manager

January 11, 2023

Sadly the person i had met with is not listed for some reason under any of the category's, But Luckily i had the incredible opportunity to Catch "David" From the Parts Department working and he Single han More

by Robertg27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Last name not Present) {Parts Department}
Jan 17, 2023 -

BMW Seattle responded

Robert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Shannon Travis | Service Manager

December 27, 2022

Traded in my vehicle toward the purchase of another with the assistance of Caden after being referred to him from both the Bimmer forums as well as other BMW owners at work. He was extremely easy to work wi More

by Ceefu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caden Powell
Dec 30, 2022 -

BMW Seattle responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Newbold | General Sales Manager

December 16, 2022

Benson is a gem. There's no one else I would have rather worked with on such an important purchase. He's trustworthy, transparent, and extremely helpful. He has becom More

by yonahreback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Nakamura, Benson Yim
Dec 21, 2022 -

BMW Seattle responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Benson's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Adam Newbold | General Sales Manager

December 14, 2022

Bought a car with Benson's help. Benson is very patient and friendly. Nice vehicle and an experience for me. More

by riddle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Dec 19, 2022 -

BMW Seattle responded

Thank you for taking the time to share your feedback regarding your experience at BMW Seattle and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Adam Newbold | General Sales Manager