Back

BMW Seattle

Seattle, WA

4.8
709 Reviews

1002 Airport Way S

Seattle, WA

98134

Directions

By Type

Showing 709 reviews

November 07, 2025

Professional, quality service. I've been an active customer since 1986 when the dealership was on Pike St. Now, BMW Seattle is better than it has ever been, always improving on b More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Nov 07, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review, Scott! I truly appreciate your loyalty to BMW Seattle since 1986. It’s fantastic to hear that you find our service professional and that our team is always helpful and courteous. We strive to provide top-notch service and expertise, ensuring our customers receive the best care for their BMWs. We look forward to seeing you again for your next routine service. Thank you for sharing your positive experience! Sincerely, Tony Watkins | Service Manager

November 07, 2025

As always, I consistently look forward to having a great experience when I have service done at BMW Seattle. Service Analyst, Joshua Logan, focused to make sure my new tires were the best for my car and the More

by Kathy Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Nov 07, 2025 -

BMW Seattle responded

Thank you for your fantastic feedback, Kathy! I'm glad to hear that Joshua provided you with excellent service and helped you find the best tires for your car. Your satisfaction is our priority, and I truly appreciate your recommendation to others. Our team looks forward to seeing you again at BMW Seattle for your future service needs! Sincerely, Tony Watkins | Service Manager

November 03, 2025

Outstanding service, and it was far more than people being nice to me. The car was returned spotlessly clean, a narrated video of what he did and what should be done later. Great communication every ste More

by Island-Commuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Nov 03, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had an outstanding experience with us at BMW Seattle. We take pride in providing exceptional service, and it’s great to know you appreciated the cleanliness of your car and the communication throughout the process. We look forward to welcoming you back next time! Sincerely, Tony Watkins | Service Manager

November 03, 2025

Convenient, friendly and knowledgeable. ...Andrew is my guy and he is awesome. Really appreciate the fancy loaner car! More

by dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Nov 03, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Dwight! I'm thrilled to hear you found our service at BMW Seattle to be convenient and friendly. Andrew truly is a valued member of our team, and I'm glad he was able to assist you. I'm pleased you enjoyed the loaner car as well! We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

November 03, 2025

Service department has been consistently helpful and very courteous. I feel good about taking my cars there. More

by milad.khoras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Nov 04, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Milad! I'm thrilled to hear that you’ve consistently found our service department at BMW Seattle helpful and courteous. Your confidence in us means a lot, and we look forward to continuing to provide you with excellent service for your vehicles. I appreciate your support, and we hope to see you again soon! Sincerely, Tony Watkins | Service Manager

November 01, 2025

Josh in service is great. The entire team takes care. Very trusted service center and will always be a returning client. More

by Cef78461bef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor with loaners. , Josh Logan
Nov 02, 2025 -

BMW Seattle responded

Thank you for your kind words! We're pleased to hear that Josh and our service team at BMW Seattle provided you with trusted care. We appreciate your loyalty and look forward to seeing you again for your future service needs. Safe travels! Sincerely, Tony Watkins | Service Manager

October 29, 2025

Josh ALWAYS goes above and beyond when I bring my vehicle in for service I will continue to sing his praises. More

by johnmike87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Oct 30, 2025 -

BMW Seattle responded

Thank you for your review, John! I'm glad to hear that Josh has consistently gone above and beyond in providing excellent service for your vehicle at BMW Seattle. Your kind words about him mean a lot to us. We look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

October 26, 2025

From the day I bought my car to the time I called and needed service they amazing to work with. The customer service was top notch. They cared and were very kind! I will definitely bring my car back to t More

by tammie.jefferies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Chris Brown
Oct 26, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review, Tammie! I truly appreciate your kind words about our customer service at BMW Seattle. It's great to hear that you felt cared for and that your experience was positive from the day you bought your car. We look forward to seeing you again for all your future needs! Sincerely, London Agrawal | General Manager

October 25, 2025

The service and staff are always great. We appreciate the accurate estimates for when our car would be ready. Thank you. More

by maryannarnone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Oct 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Mary! I am glad to hear that you had a great experience with our service and staff at BMW Seattle. Providing accurate estimates for your vehicle is important to us, and we're glad you appreciated it. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 25, 2025

The service was quick , the price was better than other BMW dealerships, and the loaner was phenomenal. The person who dealt with loaners was so very kind and asked me to keep for another day to let glu More

by Yg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Oct 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're glad to hear that you had a quick service experience and found our prices competitive. It’s great to know you enjoyed the loaner vehicle and appreciated the kindness of our staff. We look forward to assisting you again at BMW Seattle in the future! Sincerely, Adam Newbold | General Sales Manager