BMW Seattle

Very Happy With My New BMW I'm very happy with my new BMW purchased here. It was a smooth and easy process. Kevin spent so much time explaining everything to me...from the buyin I'm very happy with my new BMW purchased here. It was a smooth and easy process. Kevin spent so much time explaining everything to me...from the buying process down to every last detail I could ever ask for, on how everything worked in my new car. I would definitely recommend Kevin and this BMW dealership. More

Great Car Z4 Zack did a very good job in knowing the car and helping with the deal. I had a great experience with the dealer ship from Zack, Finance manager and sh Zack did a very good job in knowing the car and helping with the deal. I had a great experience with the dealer ship from Zack, Finance manager and shop manager was great. More

one of my best car buying experience I walked in looking for a CPO BMW on a Thursday. I asked for Mark Harrington at the front desk because of all the good reviews I had read on yelp and I walked in looking for a CPO BMW on a Thursday. I asked for Mark Harrington at the front desk because of all the good reviews I had read on yelp and google reviews. He was available at the moment and I told him what I was looking for and features that were important to me. He showed me the inventory that they held and we test drove two cars. During the test drive he highlighted all the features the cars had and spoke about their differences. We spent 3-4 hours at the dealership just looking at cars and test driving them. He answered all the questions I had during this whole process with a very genuine and frank tone. I had no intention of buying a car that day and just wanted a look around. There was not even the slightest pressure from Mark about purchasing a vehicle that day. All I got was “call me when you are ready to buy one" On Saturday, I called Mark up and asked him to quote me a price for the car (not the MSRP). We went back and forth for a bit and eventually agreed on a price. He asked me to come by Wednesday and pick it up. I got to the dealership on Wednesday. Mark had all the papers ready for me. We first test drove the car, the car was clean from the outside had a little bit of sticky stuff on the inside by the gear box (which we scheduled an appointment for to have it taken out) the car drove well.. He had some papers for me to sign and explained all the documents I was signing. He took me over to the Rachel O’Sulivan, the Financial Manager. She was very helpful in explaining the paper work and made this whole transaction a breeze. She explained all the insurances and warranties clearly. A day later I noticed that there were scratches on the wheels, and the wheels seems like they were spray painted black to cover them up. I emailed Mark right away with the pictures and complained about them and how it was that way at the time of purchase. We scheduled an appointment 2 weeks out to take a look at it. I worked with Andrew Massart (Service advisor) a BMW Seattle. He and Mark worked together and they replaced my wheels and tire for no additional cost. I originally had black rims and they replaced it with silver stock ones with the same style, which I was fine with. They also took care of the stuff on the gear box and fixed some other miscellaneous things. I am driving my car now and definitely love it. At the end of the day I am happy I bought my BMW from BMW Seattle and I am looking forward to continuing working with them. More

BMW Seattle - best dealer! I can't help sharing my great purchase experience in BMW Seattle. Andy Werner is the best of the best!!! I love love love the purchase he helped me m I can't help sharing my great purchase experience in BMW Seattle. Andy Werner is the best of the best!!! I love love love the purchase he helped me make. I visited BMW Seattle several times. For the first visit, I have no idea about BMW car, Andy taught me every single details about the car. It was already passing the business hours, but he was keeping working with me and made sure all my questions was answered and all my concerns were solved.. Every time, I reach out Andy, he is always there ready to help... Today he spend all the afternoon to help me picking up the car meets all my needs. Thousand of cars in the inventory, but he walked to every single car to check one by one to help me find the one I need. After finding the right car, again he tried all his effort to make the best deal for me. Today is Labor Day, but again Andy worked 2 more hours over time to help me.. he is not only help me with the car, but also help me find the best deal for car insurance and related services. Without all his advise, big help and great efforts, I can not get such a great car! He is very professional, very patient, and tries all the effort to work out the best deal for each customer. Although so many customers are waiting for him, he makes sure each customer's needs being met, He is not only doing outstanding work,but also helping people with all his knowledge and providing all the help every moment, Overall, every one is nice, I don't feel surprise that BMW Seattle is the winner of the state and the all country, because of excellent workers like Andy, so customers keep coming back and want to bring all family and friends to get car here. I really appreciate the outstanding work Andy did and I can not thank you enough! More

No pressure sales Great guy, no pressure, you are in control at all times. He seemed to understand our personality desires. Answered all of out questions directly and Great guy, no pressure, you are in control at all times. He seemed to understand our personality desires. Answered all of out questions directly and honestly. More

Most fun I've had buying a car EVER! Michael was fabulous in setting me up with the car of my dream - a BMW i3. He had great information at the ready, made sure I got exactly what I wante Michael was fabulous in setting me up with the car of my dream - a BMW i3. He had great information at the ready, made sure I got exactly what I wanted at a price I could feel good about - and then he found a way to sweeten the deal beyond my expectations. It was a great day! More

Michael Brown gave me the best car buying experience Michael Brown exceeded my expectations in every step of the car buying experience. I was traveling during the experience and Michael was able to keep Michael Brown exceeded my expectations in every step of the car buying experience. I was traveling during the experience and Michael was able to keep our discussions to email and text which was incredibly convenient and valuable to me. Michael was also very responsive, going above and beyond every step of the way, making sure I received the information I requested in order to make a decision. There was never a point in which I thought I was being pressured into making a suboptimal decision. In fact, I think Michael enabled me to make better decisions than I would have made without his input. Michael is very informative and helpful and I would buy from him again. More

Michael Brown is "Mr. BMW" of the year! Dealing with Michael Brown over the phone and in person was an unparalleled, awesome car buying experience. Michael was efficient, informative and app Dealing with Michael Brown over the phone and in person was an unparalleled, awesome car buying experience. Michael was efficient, informative and appreciative of our time. He answered all our questions from the mundane to the renowned. Thinking of a BMW? Call Michael now! More

Great care when serving my vehicle. Like the fact my vehicle gets serviced my a top mechanic. Who takes care of my car needs and fixes the problems that need attending to. Also he lets Like the fact my vehicle gets serviced my a top mechanic. Who takes care of my car needs and fixes the problems that need attending to. Also he lets me know whats coming up ahead in my cars service. I'm very fussy how my car gets serviced and treated and he surpasses my standards. More

Great car buying experience! Zach was awesome! He made me feel like I was dealing with a friend and not a salesman. I love my 328i coupe! If you're looking for a BMW then go to Se Zach was awesome! He made me feel like I was dealing with a friend and not a salesman. I love my 328i coupe! If you're looking for a BMW then go to Seattle and ask for Zach. You won't be disappointed. More