BMW Seattle

Great Service The client advisor Kevin Shi is a very good person, very helpful, knowledgable and friendly. He can deliver the most useful information about the car The client advisor Kevin Shi is a very good person, very helpful, knowledgable and friendly. He can deliver the most useful information about the car to customer. Highly recommended. More

Great service We went there after work, and Zach was about to get off from work and he stay late and help us finding a right car, anyway they are so nice and knowle We went there after work, and Zach was about to get off from work and he stay late and help us finding a right car, anyway they are so nice and knowledgeable! Can't find a better service!! More

Great service Kevin was very helpful and helped me to choose a car a great car. He was open to negotiation and provided all required information about the car, abou Kevin was very helpful and helped me to choose a car a great car. He was open to negotiation and provided all required information about the car, about financing and lease options. Later when I decided to change the model he was very kind and helped me to find another car that fits my requirements. I recommend this dealership and Kevin. More

Great Service, very friendly and knowledgeable Great experience with Michael and BMW Seattle. Very responsive to emails, texts and calls quickly answering my questions each time. Would definitely r Great experience with Michael and BMW Seattle. Very responsive to emails, texts and calls quickly answering my questions each time. Would definitely recommend and will come back myself. More

New X3 BMW Seattle was a flawless experience. The whole process was quick, easy, and transparent! I'll be back for sure for my next car. Thank BMW of Seatt BMW Seattle was a flawless experience. The whole process was quick, easy, and transparent! I'll be back for sure for my next car. Thank BMW of Seattle. More

Not helpful and misleading After bringing our X5 in for a regular oil change, we then picked up our vehicle and starting having problems right away we informed them that the veh After bringing our X5 in for a regular oil change, we then picked up our vehicle and starting having problems right away we informed them that the vehicle was rumbling and lots of vibration, they informed us that they would check it out, we then get a voice mail from Josh Logan telling us about all the problems with our X5 and it would be 2, 997.40 to repair with no mention of the original problem that we brought it in for, we then spoke to Derek Logan who informed us that the vibration was caused by the ignition coils and spark plugs, he then proceeded to highlight this on the service request so that we knew what needed to be replaced for the vibration, we then went to another BMW qualified mechanic who replaced the ignition coils and spark plugs and we still have the same problem. So when they had our vehicle in for original service, why did they not inform us of any problems at that time, and was it just a coincidence that right after the service we have 4 problems with the car, next why were we misinformed of what was needed to repair the problem. More

Knowledgeable employees and excellent service I was impressed by the service I received in the purchase of my car. Miles DeCaro, Kevin Shi, and Blake Pool assisted me and did an exceptional job. M I was impressed by the service I received in the purchase of my car. Miles DeCaro, Kevin Shi, and Blake Pool assisted me and did an exceptional job. Miles took me on the test drive along a route that had little traffic which allowed me to experience the car's capabilities. Kevin assisted in the negotiation of the price and my trade in. Blake handled all of the paperwork closing the sale and financing. Kevin, Miles, and Blake make a great team, were extremely personable, and made great efforts to answer all of my questions. Seattle BMW has a great facility and is an experience in itself to visit. More

Great experience! We had a great experience with BMW Seattle and Michael Brown was very patient and helpful in the process. We would definitely recommend BMW Seattle an We had a great experience with BMW Seattle and Michael Brown was very patient and helpful in the process. We would definitely recommend BMW Seattle and Michael to our friends and family. Thank you for all your help Michael and Andy Chau! More

Very knowledgeable and professional Zach was extremely helpful in explaining the features of our new car. He also followed up with me on a couple of items left behind in my trade-in. Ove Zach was extremely helpful in explaining the features of our new car. He also followed up with me on a couple of items left behind in my trade-in. Overall a great buying experience! More

Extremely Personable and Helpful Zach has got to be one of the reasons why BMW Seattle is the highest rated BMW in Washington State. He made the whole car buying experience actually e Zach has got to be one of the reasons why BMW Seattle is the highest rated BMW in Washington State. He made the whole car buying experience actually enjoyable - something that I had not ever experienced before. He has been extremely responsive and accessible throughout the process. He responded to my email inquiries very quickly and answered all my questions. I would definitely recommend BMW Seattle, and Zach in particular for buying or leasing a BMW in western Washington. More