
BMW Seattle
Seattle, WA
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The best dealership ever! I would like to strongly recommend BMW Seattle dealership. Mostly because of their general sales manager London Agrawal who goes thousand of extra mil I would like to strongly recommend BMW Seattle dealership. Mostly because of their general sales manager London Agrawal who goes thousand of extra miles to make their current or future clients happy. London personally spent 2 months helping me to clean up my Carfax report on my old BMW. Carfax mistakenly set a “total loss” flag on my pre-own certified car. London was able to find all information about this car, investigated what happened with it with Autogroup and proved that it was an operator mistake who set a “total loss” disposition instead of “damage”. By that London saved me about 13,000 dollars on my old car, offered me a good deal on leasing a brand new X5. I can say that London is the most approachable, helpful, carrying general manager I ever worked with. When I had a little local incident of the parking lot and came in stress to the dealership he personally took me to all service crew members to see how big the damage is. How often you get treated with such attention? In addition, I would like to highlight a dignity of the BMW Seattle client advisor Mark Harrington. When I came in 2013 to lease X6, he recommended me to check out a brand new X5. He explained that X6 is way more expensive with old technologies. And X5 just released with a lot of packages and features that I became addicted to :) Mark could easily sell me an old car for higher price but instead he sold me a car that I loved and for way better price. I loved BMW Seattle way more than I loved the one in Bellevue mostly because they did all they could to help me with my old car and because they were honestly offering the best option for me. I was coming to service my car to Seattle for 3 years though I am living in Bellevue. In addition, many thanks top the most patience service manager Derek Logan who addressed my all requests, questions and concerns! A good acquaintance was a customer of BMW Seattle for 15 years and he recommended me London and Mark. Now I spent 3 years with them. Maybe you also can have a long lasting relationship with this wonderful dealership? : ) More
Absolutely seemless Michael is a class act and a great person! This is my second time buying from him and will definitely be back for all of my future deals. He makes t Michael is a class act and a great person! This is my second time buying from him and will definitely be back for all of my future deals. He makes the car buying experience enjoyable, easy, efficient and quick. I basically was able to communicate with him over text message... to find the vehicle I wanted, get the numbers for my trade in, and new lease payment information confirmed... then showed up at the dealership, no need to test drive, and walked out with our new car in under an hour. Michael worked hard to get me the best deal... everything on every line was exactly as we agreed upon when I sat down to sign. Thank you, thank you for such a great experience! More
Knowledge of Customers' Wants He easily knew what we wanted and delivered it ( BMW X3 ) with exceptional service. In about 2 1/2 hours for finding the car, test driving, negotiat He easily knew what we wanted and delivered it ( BMW X3 ) with exceptional service. In about 2 1/2 hours for finding the car, test driving, negotiation, and financial paperworks, we had a new car and they had our old Lexus car. My wife and I highly recommend Cameron. More
Kind, Fun & Up-Front First impressions mean a lot to me. So, when I tell you that Zach was a no-pressure, nice guy that under-promised and over-delivered, you can trust th First impressions mean a lot to me. So, when I tell you that Zach was a no-pressure, nice guy that under-promised and over-delivered, you can trust that he was that way from our first conversation and beyond. I had done a lot of research and test drove a bunch of cars. Funny enough, the X1 was the first, and the last. Zach made no attempt to sway we one way or the other. He simply said, thanks for giving us a shot. Ultimately, the X1 is the most fun to drive, the most versatile, with the best cargo volume and bang for buck. The dealer and the car, simply, great. More
Excellent service every time! I have had my 328i serviced here for the past 5 years. These professionals perform exceptional work every time, and are very personable and extremely I have had my 328i serviced here for the past 5 years. These professionals perform exceptional work every time, and are very personable and extremely helpful. I had a negative experience at another dealership in the state, but this dealership has erased that memory for good! I’ve had two service professionals assisting me in the past and I currently work with Joel Elkins. He is more than helpful and exceeds expectations every time. More
Truly Exceptional Service at Competitive Prices I was shopping around for a lease for a X3 and Zach at BMW Seattle was the best. He was quick to respond, upfront, and receptive. He was able to get m I was shopping around for a lease for a X3 and Zach at BMW Seattle was the best. He was quick to respond, upfront, and receptive. He was able to get me the car I wanted without any pressure - everything for the transaction was done online, so I was in and out in under 40min on a Sunday evening. Even with the order completed, Zach provided unsolicited weekly updates, and upon delivery he continued to demonstrate outstanding customer service by spending an hour to go over the features and offering any future help. Zach relates with his customers and their motivations, which makes him a trustworthy and responsible salesman. More
Got my new lease set up in less than an hour. Michael just set up with a new 2017 i3. Awesome car. Awesome deal. Awesome experience. Literally spent less than an hour in the dealership in total. Michael just set up with a new 2017 i3. Awesome car. Awesome deal. Awesome experience. Literally spent less than an hour in the dealership in total. More
Good experience BMW Seattle has overall good discounts towards cars that other dealers might not have. Zach helped me choose the right car and looking forward to the BMW Seattle has overall good discounts towards cars that other dealers might not have. Zach helped me choose the right car and looking forward to the second delivery. More
My best car buying experience yet! Zach did a great job of making sure I was choosing the right car for my needs and being sure the car was perfect when it was time for delivery. He wa Zach did a great job of making sure I was choosing the right car for my needs and being sure the car was perfect when it was time for delivery. He was very courteous and respectful of my time. I will without a doubt be recommending Zach and BMW Seattle to friends. More
Hassle free and a great car buying experience I am extremely pleased with the new BMW X1, and my purchase experience with BMW Seattle was excellent, from start to finish. Zach, a great guy! He's I am extremely pleased with the new BMW X1, and my purchase experience with BMW Seattle was excellent, from start to finish. Zach, a great guy! He's patient, understanding, caring and wants to be the best help he can be. He is very helpful in completing the paper work painless. At the end he sat with me and explained the features, dos and don'ts very patiently before I drove off my new BMW, knowledgeable professional, thanks Zach. Precisely, he made the whole car buying experience comfortable and enjoyable. Zach is one stellar guy! Keep him happy! More