
BMW Seattle
Seattle, WA
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Everyone was great and very helpful from my service advisor to the guys at the desk. However it took over 20 minutes for my car to be brought down which would not have bothered me if the guys who get advisor to the guys at the desk. However it took over 20 minutes for my car to be brought down which would not have bothered me if the guys who get the cars and drop the keys could even pretend to have a sense of urgency or some pride in their jobs. More
Trevor Maehl is awesome to work with, always very punctual, forthcoming, and very informative and honest about my cars health or anything that needs to be addressed. I make it a point to book with Tr punctual, forthcoming, and very informative and honest about my cars health or anything that needs to be addressed. I make it a point to book with Trevor as my service advisor. More
From the moment I dropped off my vehicle to the time I picked it up after maintenance, everything was perfect and handled with true professionalism. I was especially impressed by how willing the team was picked it up after maintenance, everything was perfect and handled with true professionalism. I was especially impressed by how willing the team was to assist me with a loaner car, even though I hadn’t made a prior reservation. More
Professionalism service and staff. The video of car issues is extremely helpful as the car owner can see exactly what the issues are. Service staff provides clear communication. The video of car issues is extremely helpful as the car owner can see exactly what the issues are. Service staff provides clear communication. More
This dealership is very kind to all employees. It has been operating with professional system since the moment we repented of the vehicle repair. EXCELLENT DEALERSHIP! It has been operating with professional system since the moment we repented of the vehicle repair. EXCELLENT DEALERSHIP! More
I always feel taken care of by the service department. I appreciate the ongoing text communication and the videos about my car service and updates. I appreciate the ongoing text communication and the videos about my car service and updates. More
Very clean and organized facility. My car was serviced very timely and I really appreciate availability of a loaner vehicle. My car was serviced very timely and I really appreciate availability of a loaner vehicle. More
excellent, quality service and communication. Always a pleasure to have our X1 serviced here. Only issue is wish there was a dealership closer to Wenatchee, WA. It's a 3 hour drive for us. Always a pleasure to have our X1 serviced here. Only issue is wish there was a dealership closer to Wenatchee, WA. It's a 3 hour drive for us. More