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BMW Seattle

Seattle, WA

4.8
709 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 709 reviews

November 25, 2025

Service center and related customer service was good. Also got a full detail…and pretty disappointed with it. Over half of the horizontal surfaces such as the seats and dash and HUD were still covered wi More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Nov 26, 2025 -

BMW Seattle responded

Thank you for sharing your experience with us, Mike. I appreciate your feedback regarding the service center and customer service at BMW Seattle. However, I understand your disappointment with the detailing. Your concerns are important to us, and we strive for excellence in every service we provide. If you would like to discuss this further, please feel free to contact us directly. I hope that we'll have the opportunity to improve your experience in the future. Sincerely, Tony Watkins | Service Manager

November 24, 2025

Nathan is a good SA. He is very helpful and got me back on the road without any issues. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Nov 25, 2025 -

BMW Seattle responded

Thank you for your feedback, Nick! I am happy to hear that Nathan was able to assist you and get you back on the road without any issues. Your satisfaction is our priority at BMW Seattle. We look forward to serving you again. Sincerely, Tony Watkins | Service Manager

November 22, 2025

Nathan was terrific to work with and is very knowledgeable! I really appreciate his skills More

by pthomeslice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Nov 23, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience working with Nathan at BMW Seattle. His knowledge and skills truly make a difference, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, London Agrawal | General Manager

November 17, 2025

Very easy to schedule, reasonable prices and an awesome service rep. Should out to Nik. More

by Abhinav Goyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
Nov 17, 2025 -

BMW Seattle responded

Thank you, Abhinav! I am thrilled to hear that you found scheduling easy and our prices reasonable. I am glad that Nik provided you with awesome service. We appreciate your kind words and hope to see you at BMW Seattle again soon! Sincerely, Tony Watkins | Service Manager

November 15, 2025

I had an excellent experience with Seattle BMW! The team was incredibly timely with everything—from scheduling to service updates—and made the whole process smooth and stress-free. Everyone I inter More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Nov 16, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Stacey! I'm thrilled to hear that you had an excellent experience with BMW Seattle. Our team strives to provide timely service and a friendly atmosphere, and it's great to know we achieved that for you. I truly appreciate your recommendation, and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

November 12, 2025

When I want a new bmw I always go to bmw of Seattle, with service I always use their services More

by phanchaiin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Vongprachanh
Nov 13, 2025 -

BMW Seattle responded

Thank you for your lovely review! I truly appreciate your loyalty to BMW Seattle and delighted to hear that you consistently choose us for both your vehicle purchases and service needs. We look forward to assisting you again in the future! Sincerely, London Agrawal | General Manager

November 11, 2025

The service team is so helpful, from the reception to the loaner car service to the service advisors. I can’t believe it only took two days to fix my front bumper! The car looks brand new. More

by chante82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viet and Riley
Nov 11, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review! I'm excited to hear that our service team at BMW Seattle was able to assist you so effectively and that your front bumper repair exceeded your expectations. It's great to know your car looks brand new! I appreciate your feedback, and we look forward to serving you again in the future. Sincerely, Tony Watkins | Service Manager

November 11, 2025

Clean, efficient and knowledgeable staff. Drop off was quick and communication was great throughout the service day. More

by Bremerton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Nov 11, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm glad to hear that you had a positive experience with our clean facility, efficient service, and knowledgeable staff at BMW Seattle. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

November 11, 2025

Simply put, BMW Seattle sets the standard for excellence. From purchasing my BMW Alpina XB7 to every service since, the experience has been first class. Management handles concerns with genuine care, and th More

by mainjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Newbold, Alvaro Martinez, Zach Vongprachanh, Staci Resnikoff
Nov 11, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review! I'm thrilled to hear about your exceptional experience with your BMW Alpina XB7 and our team at BMW Seattle. It's great to know that our management, service advisors, and the technician video walkthrough have made a positive impact on your visits. We appreciate your feedback and look forward to providing you with top-notch service each time you come in. Please visit us again soon! Sincerely, Tony Watkins | Service Manager

November 09, 2025

I always have a good experience here even if it is just to have my car repaired. Nik handled our car issue very smoothly and professionally More

by victor_annb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nik
Nov 09, 2025 -

BMW Seattle responded

Thank you for your kind words, Victor! We’re thrilled to hear that you consistently have a great experience at BMW Seattle. It's wonderful to know that Nik provided you with smooth and professional service. We look forward to assisting you again in the future! Sincerely, London Agrawal | General Manager

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