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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
750 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 750 reviews

February 02, 2026

Service department was knowledgeable and timely with communications. Our service rep was friendly and responsive. More

by csbernd2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Feb 03, 2026 -

BMW Seattle responded

Thanks so much for your fantastic review! I'm so happy to hear that you found our service department knowledgeable and timely, and that your service representative was friendly and responsive. I truly appreciate your feedback, and our team looks forward to assisting you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

January 31, 2026

Scheduling was easy enough through their website and Josh was helpful with getting my vehicle serviced. Kept me updated on completion time as promised. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Jan 31, 2026 -

BMW Seattle responded

Thank you for your positive feedback! I'm glad to hear that you found our website easy to navigate and that Josh was helpful during your service visit. Keeping our customers informed is important to us at BMW Seattle. We appreciate your support and look forward to seeing you again next time! Sincerely, London Agrawal | General Manager

January 30, 2026

This was my first experience with BMW’s service center and I was very impressed with how quickly and efficiently I was taken care of. Andrew took the time to explain to me what was going on with my vehicl More

by adelinevirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Jan 30, 2026 -

BMW Seattle responded

Thank you for sharing your wonderful experience with us, Adeline! I'm thrilled to hear that our service center met your expectations and that Andrew provided you with exceptional care. It's great to know that the loaner car was helpful during your busy weekend. We appreciate your kind words and look forward to assisting you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

January 23, 2026

Always on time and within budget, meticulous record keeping. They definitely make you feel valued as a customer. More

by danmachleid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Jan 23, 2026 -

BMW Seattle responded

Thank you for your continued trust and support, Dan! I truly appreciate your kind words about our service at BMW Seattle. It's great to hear that you felt valued as a customer and that we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins Service Manager

January 23, 2026

Clean, prompt, courteous I do wish there was a dealership in Leavenworth! That's where I live - the "Bavarian Village". More

by f_margo_hornback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jan 24, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you found BMW Seattle to be clean, prompt, and courteous. We appreciate your feedback and understand your wish for a dealership in Leavenworth. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

January 22, 2026

Customers service is very great, after the service done, I received a video explaining about my car service. Waiting time is reasonable, will come back for service need. More

by ricky_lau
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Jan 22, 2026 -

BMW Seattle responded

Thank you for leaving such supportive feedback, Ricky! I'm glad to hear that you had a great experience with our customer service at BMW Seattle. It's fantastic that you appreciated the video explanation of your car service and found the waiting time reasonable. We look forward to welcoming you back for your next service need! Sincerely, Tony Watkins Service Manager

January 20, 2026

Alvaro is extremely helpful. He communicates the options clearly and makes useful recommendations regarding the service needs of your car while keeping in mind the practical bud More

by i3 Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jan 21, 2026 -

BMW Seattle responded

Thank you for taking the time to write such a great review, Jeremy! I'm delighted to hear that Alvaro provided you with clear communication and helpful recommendations regarding your car's service needs. At BMW Seattle, we strive to offer the best service while considering our customers' budgets. I truly appreciate your feedback, and our team looks forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

January 16, 2026

If you are going in for service, ask for Joshua Logan, he’s awesome and will get you sorted out ! More

by Lebrus78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jan 17, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Joshua at BMW Seattle. He is indeed dedicated to providing excellent service. We look forward to seeing you again for your next visit! Sincerely, Tony Watkins | Service Manager

January 15, 2026

Josh was great to work with for the service and detailing of my vehicle. Highly recommended. More

by Cara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jan 15, 2026 -

BMW Seattle responded

Thank you, Cara! I appreciate your kind words about Josh and am thrilled to hear you had a great experience with the service and detailing of your vehicle at BMW Seattle. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

January 14, 2026

Great service with Nathan He's so knowledgeable and has a wonderful way with clients! More

by Cyndeehalper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Jan 14, 2026 -

BMW Seattle responded

Thank you, Cyndee! We truly appreciate your kind words about Nathan and the great service you received at BMW Seattle. It's always wonderful to hear that our team is making a positive impact. We look forward to welcoming you back soon! Sincerely, London Agrawal | General Manager

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