BMW Seattle

Great experience I had a great experience at BMW Seattle and Zach was really helpful on the price negotiation. He helped me got a great deal of the car! I had a great experience at BMW Seattle and Zach was really helpful on the price negotiation. He helped me got a great deal of the car! More

Amazing experience w/Michael Brown @ BMW Seattle. I had an exceptional experience buying my first BMW with Michael Brown @ BMW Seattle. I initially visited the dealership to test drive the X3 and I had an exceptional experience buying my first BMW with Michael Brown @ BMW Seattle. I initially visited the dealership to test drive the X3 and X5. I was leaning towards the X3 and had told Michael that but he didn't try to sell me on the X5. He let me drive both cars, giving me the positives/negatives of each. Never pushing the X5. Anyone who has driven both cars knows that its not even a choice. X5 all the way! :) I was particular about wanting an Alpine White M Sport Edition. They didn't have one on the lot and he didn't try to push the black one they did have. He looked into the system and found that there was one sitting at VPC in Oxnard due to Seattle in a couple of weeks. We locked down on pricing for both the X5 and trade-in, both very fair. He kept me promptly updated on the vehicles arrival to the dealership and even got it prepped quickly so that I could take it out of town with me before I left for the weekend! Delivery and finance of the vehicle was perfect. I was completely impressed with the entire process! Throughout the process, I was able to make appts to see Michael and handle certain parts of the transaction through email to minimize time wasted by both parties. I REALLY appreciated this! Definitely will buy my future BMWs through Michael + BMW Seattle. More

Great experience I had a great experience at BMW Seattle and Zach was really helpful in me choosing the right vehicle. He was very accommodating even when I made chang I had a great experience at BMW Seattle and Zach was really helpful in me choosing the right vehicle. He was very accommodating even when I made changes to the initial decision. More

Thoughtful Help Picking the Right Car First of all, I've known Zach for three years--he sold me me first BMW--and specifically return to BMW Seattle (I live in Tacoma) to work with Zach. I First of all, I've known Zach for three years--he sold me me first BMW--and specifically return to BMW Seattle (I live in Tacoma) to work with Zach. I like Zach personally as well as professionally. This time around, Zach spent seven hours with me figuring out how to find me the car I wanted at the price I budgeted. Unlike other BMW dealerships, I felt I was the focus, not merely squeezed in between a line of customers. This is important to me when I'm making a large purchase. Zach is always responsive to follow up emails after I've left the lot. I know if I have a question even years later he will get me and answer or point me to the right resource. More

Best car buying experience I've had I've been a fan of the BMW Seattle service Dept. for years and it was the first place I looked when it was time to upgrade. If you're a car enthusiast I've been a fan of the BMW Seattle service Dept. for years and it was the first place I looked when it was time to upgrade. If you're a car enthusiast, or just want to deal with an informed and honest salesman who truly loves what he does, I'd recommend Charles Schaefer at the BMW Seattle dealership. If you want an amazing experience that continues beyond the sale, stick with this dealership. Charles took me on test drives where he highlighted the car's handling characteristics to best advantage, which made me fall in love. He was incredibly knowledgeable, i felt I knew all about the car after the Charles Schaefer ultimate driving experience :) Afterwards he worked with me to hit a payment profile I wanted, and helped me make an informed decision on which car to buy for my situation. I loved his honesty. He watched out for me rather than a profit margin. I drove away a happy customer for life. My amazing experience with BMW Seattle didn't end with Charles. Blake in finance called me the next day to tell me he found a way to save me more money on my purchase! This after the sale was done! I am blown away. More

An awesome person to work with As a person who has bought a large number of vehicles since 1964 I have had many car buying experiences. I had my arm wrestling with the closer and mo As a person who has bought a large number of vehicles since 1964 I have had many car buying experiences. I had my arm wrestling with the closer and more than a few walk aways. My dealings with Michael Brown was the easiest of all my experiences. FRom test drive, to price negotiations, to delivery he has been open, straightforward, and transparent. Pure pleasure to work with. This is my first experience with Michael but I will be back! More

Great online experience. Zach was very responsive and provided a great range of options at a variety of prices. Seemed genuinely interested in finding the right fit for my ne Zach was very responsive and provided a great range of options at a variety of prices. Seemed genuinely interested in finding the right fit for my needs. More

The best dealership ever! I would like to strongly recommend BMW Seattle dealership. Mostly because of their general sales manager London Agrawal who goes thousand of extra mil I would like to strongly recommend BMW Seattle dealership. Mostly because of their general sales manager London Agrawal who goes thousand of extra miles to make their current or future clients happy. London personally spent 2 months helping me to clean up my Carfax report on my old BMW. Carfax mistakenly set a “total loss” flag on my pre-own certified car. London was able to find all information about this car, investigated what happened with it with Autogroup and proved that it was an operator mistake who set a “total loss” disposition instead of “damage”. By that London saved me about 13,000 dollars on my old car, offered me a good deal on leasing a brand new X5. I can say that London is the most approachable, helpful, carrying general manager I ever worked with. When I had a little local incident of the parking lot and came in stress to the dealership he personally took me to all service crew members to see how big the damage is. How often you get treated with such attention? In addition, I would like to highlight a dignity of the BMW Seattle client advisor Mark Harrington. When I came in 2013 to lease X6, he recommended me to check out a brand new X5. He explained that X6 is way more expensive with old technologies. And X5 just released with a lot of packages and features that I became addicted to :) Mark could easily sell me an old car for higher price but instead he sold me a car that I loved and for way better price. I loved BMW Seattle way more than I loved the one in Bellevue mostly because they did all they could to help me with my old car and because they were honestly offering the best option for me.  I was coming to service my car to Seattle for 3 years though I am living in Bellevue. In addition, many thanks top the most patience service manager Derek Logan who addressed my all requests, questions and concerns! A good acquaintance was a customer of BMW Seattle for 15 years and he recommended me London and Mark. Now I spent 3 years with them. Maybe you also can have a long lasting relationship with this wonderful dealership? : ) More

Absolutely seemless Michael is a class act and a great person! This is my second time buying from him and will definitely be back for all of my future deals. He makes t Michael is a class act and a great person! This is my second time buying from him and will definitely be back for all of my future deals. He makes the car buying experience enjoyable, easy, efficient and quick. I basically was able to communicate with him over text message... to find the vehicle I wanted, get the numbers for my trade in, and new lease payment information confirmed... then showed up at the dealership, no need to test drive, and walked out with our new car in under an hour. Michael worked hard to get me the best deal... everything on every line was exactly as we agreed upon when I sat down to sign. Thank you, thank you for such a great experience! More

Knowledge of Customers' Wants He easily knew what we wanted and delivered it ( BMW X3 ) with exceptional service. In about 2 1/2 hours for finding the car, test driving, negotiat He easily knew what we wanted and delivered it ( BMW X3 ) with exceptional service. In about 2 1/2 hours for finding the car, test driving, negotiation, and financial paperworks, we had a new car and they had our old Lexus car. My wife and I highly recommend Cameron. More