BMW Seattle
Seattle, WA
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Great maintenance staff Professional maintenance staff treating all customers well (including me with an 11 year old car I purchased there used). I work with BMW os Seattle a Professional maintenance staff treating all customers well (including me with an 11 year old car I purchased there used). I work with BMW os Seattle at least twice a year (routine maintenance) and am always happy. More
excellent work Great staff and excellent dealership.Would highly recommend all to have service/parts or sales experience at BMW Seattle. Facility is newly remodeled Great staff and excellent dealership.Would highly recommend all to have service/parts or sales experience at BMW Seattle. Facility is newly remodeled and looks fantastic! More
Always Great Experience I have had my cars serviced at BMW Seattle for five years and the experience has always been amazing! The new remodel looks awesome and I will keep co I have had my cars serviced at BMW Seattle for five years and the experience has always been amazing! The new remodel looks awesome and I will keep coming here for my regular services. More
Professional and positice experience! Jaspreet (Jazz) was very accommodating and professional from the two visits to BMW Seattle and through text I exchanged with him. He did everything he Jaspreet (Jazz) was very accommodating and professional from the two visits to BMW Seattle and through text I exchanged with him. He did everything he could to inform me about the car and worked really hard to get me a fair deal. Any kind of issues, which were minor, he addressed any way he could. And throughout the prospecting, he was funny, respectful, and I did not feel pressured to make a purchase. I highly recommend him! More
Good experience He is very nice and gave a good deal. He is patient and tries to explain everything he can. A good experience. So we got a new car! He is very nice and gave a good deal. He is patient and tries to explain everything he can. A good experience. So we got a new car! More
Great Experience, Great Loyalty & Great Rewards I have bought 2 cars at Seattle BMW and each time the process has been easy and smooth. I had a bad situation with a BMW purchased elsewhere that had I have bought 2 cars at Seattle BMW and each time the process has been easy and smooth. I had a bad situation with a BMW purchased elsewhere that had the all wheel tranny go bad. It would have been cost prohibitive to consider repairing it. Seattle BMW went out of their way to figure out how to get me whole on the original loan and into a new 3 Series. I know it is their job to sell you a new car, but they spent 5 hours with me working through multiple solutions until we found one that fit budget and preference. If you are going to buy a vehicle, I cannot recommend enough asking for Andy Werner. He has sold me both of my cars and was an absolute dream to work with. He genuinely shared my pain on the original disaster mentioned above, and had promised to make sure he got me an amazing deal when I came back at lease end. He did not disappoint. As long as I live in Seattle I will buy my cars at BMW of Seattle, and will work with no one but Andy Werner. More
Bad service We inherited a Series 2 BMW and signed the paperwork to transfer the service warranty into our name 2+ years ago. We scheduled a service appointment, We inherited a Series 2 BMW and signed the paperwork to transfer the service warranty into our name 2+ years ago. We scheduled a service appointment, though when I arrived Alex Long informed me that they will no longer honor the agreement and our 2 choices were to pay $1100 for the service or pay $700 to transfer the agreement (again) for the remaining ~20 days. (1) Whether the service agreement should have been transferred or not, it was 2+ years ago and we have this signed agreement. (2) If there were a problem, BMW Seattle could have informed us of this some time ago and before we arrived for this appointment. This would have allowed us to review the contract/bring it with us, or to have the service completed somewhere else (oil change, spark plugs, etc. ... all much cheaper elsewhere). Alex was not at all helpful with any of the above. More
SOOO Happy We looked all over for the perfect used BMW X3. We actually had a deposit on one at an other place but it hadn't come in yet and I am so glad for tha We looked all over for the perfect used BMW X3. We actually had a deposit on one at an other place but it hadn't come in yet and I am so glad for that. As we waited I continued to search the internet and one popped up online from BMW Seattle before photos were even available. Michael Brown contacted us and got the vehicle ready fast, we came in and immediately had a good feeling about Michael and the dealership, and the vehicle itself was perfect! Everything about Michael and the dealership made me feel this was the vehicle for me. So I canceled the order from the other place and moved forward with Michael and his team. I have only had the X3 for 5 days and I feel like it was made just for me. We will forever be BMW owners! When the time comes to get another one I look forward to working with Michael he is truly a great person to work with!! Thank you so much for all your help we so appreciate it. More
Excellent Experience Everyone was great! The entire experience was amazing. Staff was friendly, knowledgeable and extremely helpful in every way. Will definitely recommend Everyone was great! The entire experience was amazing. Staff was friendly, knowledgeable and extremely helpful in every way. Will definitely recommend to friends and family. More
Wife's dream car Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my w Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back. More