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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
652 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 652 reviews

October 10, 2025

They fixed the issue I had, I. e. bumper and splash guard loose and dangling under my expected budget. The technician reused the existing materials and fastened them to the under si More

by dli1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
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Oct 10, 2025 -

BMW Seattle responded

Thank you for sharing your experience! I'm so glad to hear that our team at BMW Seattle was able to resolve the issue with your bumper and splash guard within your expected budget. I appreciate your feedback, and we hope to see you again for any future needs. Safe travels! Sincerely, Tony Watkins | Service Manager

October 09, 2025

Andrew provided great service. Standard service, which is what I am looking for, consistency. Thanks. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Oct 09, 2025 -

BMW Seattle responded

Thank you for your feedback, Steve! I am glad to hear that Andrew provided you with great service and that you appreciate the consistency we strive for at BMW Seattle. We look forward to assisting you again. Sincerely, Tony Watkins | Service Manager

October 08, 2025

They’re always helpful and I really enjoy the smooth process of every maintenance visit. More

by jsharpe103192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Trevor Maehl
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Oct 09, 2025 -

BMW Seattle responded

Thank you for your kind words! I'mthrilled to hear that you enjoy the smooth process during your maintenance visits at BMW Seattle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 08, 2025

My experience is with the service department only. Have received excellent service from folks in the service department. More

by hr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Pagan
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Oct 09, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'mthrilled to hear that you received excellent service from our service department at BMW Seattle. It’s our priority to provide top-notch service to all our customers, and your kind words motivate us to keep up the great work. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 07, 2025

Nick my Service Advisor helped me diagnose my vehicle and was very helpful throughout the process. More

by braden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Advisor
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Oct 08, 2025 -

BMW Seattle responded

Thank you for your review, Braden! I'm thrilled to hear that Nick provided you with helpful service during your vehicle diagnosis. At BMW Seattle, our team strives to ensure our customers have a great experience, and it's wonderful to know that Nick made a positive impact. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

October 07, 2025

Absolutely great service! The only issue was after the service my floor boards were dirty and I had went the the car wash the day before and vacuumed the entire car. More

by ctdc1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
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Oct 08, 2025 -

BMW Seattle responded

Thank you for your review! I appreciate your positive feedback about our service. I understand your concern regarding the cleanliness of your floorboards after the service. We strive to maintain high standards, and your feedback is essential in helping us improve. Please feel free to reach out to us directly if you have any further concerns. We hope to see you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

October 07, 2025

I have notjing but GREAT NEWS about BMW Seattle. Clean, Polite, On time, great coffee and drinks. Friendly staff!@ I miss the car wash coupons. More

by netwrkguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Oct 08, 2025 -

BMW Seattle responded

Thank you for the fantastic review! I'm glad to hear that you had such a positive experience at BMW Seattle. It's great to know that you enjoyed our clean environment, friendly staff, and refreshments. I appreciate your feedback about the car wash coupons and will take that into consideration. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 04, 2025

BMW Seattle has terrific customer service. They were efficient, clear and got me in and out of there quickly. More

by Caricl2003@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
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Oct 05, 2025 -

BMW Seattle responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our customer service team at BMW Seattle. Efficiency and clarity are our top priorities, and we're glad to have met your expectations. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 03, 2025

Great friendly service and in time delivery. Video presentation of the car inspection helps alot. More

by thedelsol
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Oct 04, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly service and timely delivery at BMW Seattle. I am glad you found the video presentation of the car inspection helpful. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

October 03, 2025

They have always been very professional and made every effort to keep me updated on the status of my vehicle. More

by jeffwhitten59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Oct 04, 2025 -

BMW Seattle responded

Thank you for your kind words, Jeff! I am thrilled to hear that you've had a positive experience with us at BMW Seattle. Keeping our customers updated and providing professional service is a top priority for us. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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