BMW of San Luis Obispo - Service Center

We’ve been customers at SLO BMW since 2007. Our recent experience with Connor Morrison as service advisor ranks as some of the best in that time. Connor communicates clearly about vehicle issues and puts experience with Connor Morrison as service advisor ranks as some of the best in that time. Connor communicates clearly about vehicle issues and puts exceptional effort into providing an outstanding service experience. More

Conner showed superior customer service skills throughout my interaction with him. Examples include but are not limited to carefully listening for the needs I was expressing and matching solutions to those my interaction with him. Examples include but are not limited to carefully listening for the needs I was expressing and matching solutions to those needs, clear instructions on the steps of service to be taken, and personal ownership over transitioning me from step to step, leading me to the best outcome. As someone with many years of customer service and sales experience, I found Connor to be a subject-matter expert, and will no doubt excel in whatever positions he seeks next to do. More

I am thrilled with this dealership . I have been working with them for the past 4 years and I have never came out disappointed. Today Connor went above and beyond to help me with the repair. This is by far with them for the past 4 years and I have never came out disappointed. Today Connor went above and beyond to help me with the repair. This is by far the best dealership I have dealt with and I have been to quite a few. The Staff here treat you like a family. From the sales department to the service department. Vince the General Manager, Mitch and Chris in Sales have been a great support. And today a huge thanks to Connor In Service. Awsome Job. More

The Service Department, at Conner Morrison’s direction, did an excellent job on my BMW service today - friendly, efficient, thorough and more service tasks than I expected. Always nice to have the quality did an excellent job on my BMW service today - friendly, efficient, thorough and more service tasks than I expected. Always nice to have the quality of The BMW team experience reinforced. Thanks Conner. More

I am greatly impressed with the service I have received here! The entire staff, and Gaige Penrod in particular, have taken such good care of me and my vehicle. From assisting me with my resist-all claim to here! The entire staff, and Gaige Penrod in particular, have taken such good care of me and my vehicle. From assisting me with my resist-all claim to ensuring my comfort with an incredible courtesy vehicle during repairs, I felt supported and genuinely cared for throughout my entire experience. Thank you so much!! I would give 10 stars if I could! More

Gaige went the extra mile to accommodate our needs. Thank you. Thank you. More

Best service. Went out of his way to ensure that everything went smoothly. Drove us into town while we waited for our fire to get fixed and then came and picked us up. everything went smoothly. Drove us into town while we waited for our fire to get fixed and then came and picked us up. More

Connor Morrison (Service Advisor) and Mo (Service Manager) worked as a great team in helping me with a somewhat complicated warranty claim. In particular, Connor really went the extra mile and did so Manager) worked as a great team in helping me with a somewhat complicated warranty claim. In particular, Connor really went the extra mile and did so both professionally & efficiently. As a result, I recommend seeking his advisement on any service related needs at BMW of SLO. More

Hands down the best auto repair experience I’ve ever had, all the guys involved were great. Mr. Conner gave all the attention possible. Fantastic! all the guys involved were great. Mr. Conner gave all the attention possible. Fantastic! More