BMW San Luis Obispo

Conner showed superior customer service skills throughout my interaction with him. Examples include but are not limited to carefully listening for the needs I was expressing and matching solutions to those my interaction with him. Examples include but are not limited to carefully listening for the needs I was expressing and matching solutions to those needs, clear instructions on the steps of service to be taken, and personal ownership over transitioning me from step to step, leading me to the best outcome. As someone with many years of customer service and sales experience, I found Connor to be a subject-matter expert, and will no doubt excel in whatever positions he seeks next to do. More

James was awesome - great experience! Very knowledgeable - absolutely love our NEW BMW- fast easy process, what a great experience- everyone was so kind and helpful - absolutely love our NEW BMW- fast easy process, what a great experience- everyone was so kind and helpful More

I am thrilled with this dealership . I have been working with them for the past 4 years and I have never came out disappointed. Today Connor went above and beyond to help me with the repair. This is by far with them for the past 4 years and I have never came out disappointed. Today Connor went above and beyond to help me with the repair. This is by far the best dealership I have dealt with and I have been to quite a few. The Staff here treat you like a family. From the sales department to the service department. Vince the General Manager, Mitch and Chris in Sales have been a great support. And today a huge thanks to Connor In Service. Awsome Job. More

The Service Department, at Conner Morrison’s direction, did an excellent job on my BMW service today - friendly, efficient, thorough and more service tasks than I expected. Always nice to have the quality did an excellent job on my BMW service today - friendly, efficient, thorough and more service tasks than I expected. Always nice to have the quality of The BMW team experience reinforced. Thanks Conner. More

I am greatly impressed with the service I have received here! The entire staff, and Gaige Penrod in particular, have taken such good care of me and my vehicle. From assisting me with my resist-all claim to here! The entire staff, and Gaige Penrod in particular, have taken such good care of me and my vehicle. From assisting me with my resist-all claim to ensuring my comfort with an incredible courtesy vehicle during repairs, I felt supported and genuinely cared for throughout my entire experience. Thank you so much!! I would give 10 stars if I could! More

An excellent experience all the way around. Everyone we worked with was very nice, very thoughtful, and incredibly professional. Thank you to all for such a great experience, especially Mitch, Daniel, Jose worked with was very nice, very thoughtful, and incredibly professional. Thank you to all for such a great experience, especially Mitch, Daniel, Jose, and Hank! More

Kevin contacted me quickly after I expressed interest in buying from SLO BMW online. He pointed out the X5 while I was on-line and before I knew it I was scheduling a test drive later that day. Kevin took buying from SLO BMW online. He pointed out the X5 while I was on-line and before I knew it I was scheduling a test drive later that day. Kevin took the time to show various features of the car to ensure that I quickly felt comfortable with driving the car and started customizing the vehicle settings to fit my needs. Kevin was very friendly and followed up several days later to make sure I was getting the most out of the car. More

Gaige went the extra mile to accommodate our needs. Thank you. Thank you. More

Best service. Went out of his way to ensure that everything went smoothly. Drove us into town while we waited for our fire to get fixed and then came and picked us up. everything went smoothly. Drove us into town while we waited for our fire to get fixed and then came and picked us up. More