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BMW San Luis Obispo
San Luis Obispo, CA
662 Reviews
At BMW of San Luis Obispo we believe in something. We believe in providing you with amazing vehicles and fantastic customer service. We believe that a car dealership should be more than just a place to buy, lease, or service a vehicle, especially when it comes to the BMW brand. We want you to have a place that you can come to and rely on for all your automotive and BMW needs. We have built that place right here in San Luis Obispo and we have been serving you now for many years. We are always ready with a smile or some friendly advice, and we will make sure that you get everything that you were looking to get out of your automotive experience. BMW is a truly great brand, and we are excited to be a part of it.
BMW vehicles have proven themselves to be at the forefront of automotive engineering, luxury, and performance, time and time again. It takes a team of dedicated and passionate individuals, such as ourselves, to represent the BMW brand to its fullest extent. We have the BMW selection that you need when you are shopping for your next luxury car, and we have a used selection of quality luxury vehicles that is bound to give you what you are looking for when you are on a budget. We will also be here long after you purchased your BMW to give you the BMW parts and service that you deserve. We want to make your BMW buying and owning experience as great as it can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 662 reviews
May 07, 2023
Not sure how to start this review but I did end up purchasing the vehicle knowing that the carfax stated that it was in a minor accident and that it was towed, Juan(JT) did say it was minor and nothin purchasing the vehicle knowing that the carfax stated that it was in a minor accident and that it was towed, Juan(JT) did say it was minor and nothing to worry about because the car was inspected and everything passed inspection, when I seen the inspection report it did say there were a few issues, I asked JT if everything on the report was fixed or replaced he assured me that they were even though I stated that the door handles that were replaced were not painted and a panel was missing from the car, when I stated that he had no comment. When I drove off after purchasing I tried to get the navigation to work, is was non operational, even though the inspection report said it was working. I ended up driving back home which was about 350miles because the dealership was closed and the car was under factory warranty so I just told myself that I could go to a local dealership to get it fixed. The next day I get a phone call from JT saying that he left 5 sets of keys in the car and that I need to come back ASAP to return them, knowing that I live 350 miles a way. I came back and asked about the navigation, they just told me to reset it, when I get back home I come to realize that ID6 EVO is not able to be reset, so that didn't fix the issue. When I look under the car I see the car wasn't in a minor accident as the carfax stated, there was a lot of undercarriage damage, bent braces, missing bolts and broken clips, some outer panels were being held on by random screws that I found hidden. The Rex engine was misfiring and leaking oil throwing a check engine light. I could've returned the vehicle but I drove over the mileage just to get home. I'm just saddened that I felt ripped off that none of this under carriage info was stated on the inspection report. I can expect this behavior from a small no name dealership but not a reputable BMW dealership. More
by prevailz
May 03, 2023
Absolutely amazing customer service! Extremely happy with my purchase!! Found my dream car at this dealership! Extremely happy with my purchase!! Found my dream car at this dealership! More
by mcarrerasmk
May 01, 2023
The entire staff is always welcoming and genuinely interested in how our X3 experience is going , always offering help with anything we need ! From the first point of contact to every single time we’r interested in how our X3 experience is going , always offering help with anything we need ! From the first point of contact to every single time we’re in for the car wash , they are there for us . More
by Mr. T
Employees Worked With
April 30, 2023
David Robert's is one of the BEST salesmsn I have ever worked with when buying a car. Not only is he extremely courteous, professional, and personable, he listened to my needs and did every thing in his worked with when buying a car. Not only is he extremely courteous, professional, and personable, he listened to my needs and did every thing in his power to assist with locating what I wanted, an X1. What totally blew my mind is when he took the tume to send me a video of himself at the dealership thanking me for working with him while holding up a sign that said " Thank you Nat". Considering that he is in California and I am in North Carolina, this was very special to me. He followed up with me when he said he would and never pestered me. His manager, Vincent was also very kind and professional. If you are looking to purchase a car or suv, David Roberts is your person!! More
by natasha.bess1973
Employees Worked With
David Roberts
April 28, 2023
Karsten is awesome, he knows his stuff! Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any questions, and how I’m enjoying my X3. I’m impressed with his BMW knowledge! Professional, pleasant and a great deal of patience, great asset to BMW! BMW SLO is the BEST!!! More
by Mrs.T
Employees Worked With
Other Employees :
Hank Walker, Dylan Deaser
April 23, 2023
I had another outstanding purchase. This is my fourth BMW from BMW SLO and I highly recommend. I worked with the two Scott’s and they made it happen for me again. I greatly appreciat This is my fourth BMW from BMW SLO and I highly recommend. I worked with the two Scott’s and they made it happen for me again. I greatly appreciate everything they did and the extra effort for me to get this deal. Thank you again BMW SLO Happy customer, Rick Ogg More
by Rick Ogg
April 21, 2023
I had several warranty issues that SLO BMW took care of efficiently and quickly. Roger the service writer was particularly helpful and very knowledgeable. My car was washed and ready ahead of schedule. efficiently and quickly. Roger the service writer was particularly helpful and very knowledgeable. My car was washed and ready ahead of schedule. More
by pasobiker
Employees Worked With
April 21, 2023
Karsten was amazingly helpful to get us started on the wonders of what the new BMW can do!! So appreciate his patience as well. There is still lots to learn looking forward to having him share his knowl wonders of what the new BMW can do!! So appreciate his patience as well. There is still lots to learn looking forward to having him share his knowledge with us!! Pam and Steve Lock More
by Pam Lock
April 20, 2023
David Roberts was great to work with! I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO and wasn't able to visit the dealership right away. David went above and beyond to help me as I gathered information about the vehicle and also had questions about returning a leased vehicle. He sent me a personalized welcome video followed by a video tour of the vehicle. I really appreciated this as the online photos didn't show all the details he was able to share in the video. Over the course of the day, we were talking on the phone, texting, and emailing - he made himself available to help with whatever I needed. He was very friendly and professional throughout all our correspondence and conversations. If he didn't know the answer to something, he'd quickly find out from a colleague and get back to me. He worked with his team to make me an offer that I felt good about. David never made me feel pressured and gave me the time and space to make a thoughtful decision. He was very understanding and considerate. I was able to get the paperwork started online and spent around 30 minutes at the dealer when I picked up my car. It was such a breeze! They even offered to deliver the vehicle if I wanted that (at an extra cost). I've leased vehicles over the past 15 years and this was by far the best and easiest experience. In addition to David, the other staff who were helpful include Jose Macias and Kirk Tumbaga. More
by Virginia C.
April 20, 2023
David Roberts was great to work with! I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO and wasn't able to visit the dealership right away. David went above and beyond to help me as I gathered information about the vehicle and also had questions about returning a leased vehicle. He sent me a personalized welcome video followed by a video tour of the vehicle. I really appreciated this as the online photos didn't show all the details he was able to share in the video. Over the course of the day, we were talking on the phone, texting, and emailing - he made himself available to help with whatever I needed. He was very friendly and professional throughout all our correspondence and conversations. If he didn't know the answer to something, he'd quickly find out from a colleague and get back to me. He worked with his team to make me an offer that I felt good about. David never made me feel pressured and gave me the time and space to make a thoughtful decision. He was very understanding and considerate. I was able to get the paperwork started online and spent around 30 minutes at the dealer when I picked up my car. It was such a breeze! They even offered to deliver the vehicle if I wanted that (at an extra cost). I've leased vehicles over the past 15 years and this was by far the best and easiest experience. In addition to David, the other staff who were helpful include Jose Macias and Kirk Tumbaga. More
by Virginia C.
