Back

BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,061 Reviews of BMW Portland

July 28, 2022

It was okay. The salesman was a little snarky, he was very defensive when I asked questions More

by DEPAGE39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Duane Phillips
Aug 02, 2022 -

BMW Portland responded

Hello, Our team at BMW Portland aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent visit. Should you want to further discuss your experience, please don't hesitate to call me. David Padgalskas 503-548-1246 Sales Manager

July 28, 2022

I have had my car serviced here for last 5 years. I always appreciate their good communication, quickness and that they are not pushy. My service advisor Dylan went above and beyond to help troublesh More

by S A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Jul 29, 2022 -

BMW Portland responded

We are overjoyed to read our Service Team went above and beyond to provide a positive dealership experience. Thank you for your wonderful review and for trusting us with your vehicle. If we can be of any future assistance, please don't hesitate to contact us at BMW Portland.

July 28, 2022

Prompt and courteous service department. Detailed records for all services provided. Loaner car was perfect. Thank you BMW service department. More

by pdxmetroguy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Jul 29, 2022 -

BMW Portland responded

We here at BMW Portland appreciate you taking the time to leave us a five-star review. We are glad to learn you enjoyed a positive experience while getting your vehicle serviced. Our Service Team will always be here to help with any future needs. Come back and visit us again soon.

July 28, 2022

Biggest issue I had was not being able to put a deposit on a car to hold for a few days. Greg was great. I would come back even from Seattle to work with him. More

by 76vine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Aug 01, 2022 -

BMW Portland responded

Thank you for making the trip to BMW Portland. Our team does not hold vehicles, however, we are happy to know you were able to make it in time to get the vehicle you had your eyes on. We look forward to assisting you with any future needs.

July 28, 2022

Chris Scorcio was great he took my car straight away to get diagnosed after I found a possible coolant leak. He was so respectful, professional and was there to answer all my questions. He was just a great More

by SHANELORBES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jul 29, 2022 -

BMW Portland responded

Receiving reviews like yours is what our Service Team strives for here at BMW Portland. Thank you for letting us know that you enjoyed a great dealership experience. Let us know if there is anything else we can help you with.

July 28, 2022

Friendly and professional. had to order a new tire which took longer then hoped for, but that wasn’t their fault. More

by PAMELALICHTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 01, 2022 -

BMW Portland responded

Hi Pamela, thank you for allowing the BMW Portland team to assist you. We are happy to have provided a friendly and professional service experience.

July 27, 2022

Tone of communication was poor and somewhat aggressive. Very poor customer service. This has never been the case before. More

by siva.kolluri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Aug 01, 2022 -

BMW Portland responded

Hi Siva, I deeply regret to hear of your dissatisfaction, and I want to assure you that our primary goal is to treat our customers with the utmost professionalism and kindness. At your convenience, please call me so we can discuss more in depth. David Padgalskas 503-548-1246 Sales Manager

July 27, 2022

It's a pleasure to visit the BMW Dealership on SW Jefferson in Portland OR Whether you're shopping for a car or bringing one in to be serviced, everyone who works there is friendly and respectful an More

by edlevine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jul 28, 2022 -

BMW Portland responded

Thank you for describing our team so kindly. We are certainly eager and happy to assist our customers with any sales or service needs. Until next time, we wish you safe travels!

July 26, 2022

Inventory was surprisingly good considering what we were hearing about trying to buy a car post-pandemic. Ian was patient and helpful. We had a loan guaranteed through our bank, so we were disappointed that More

by NDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Ian Killough
Aug 01, 2022 -

BMW Portland responded

Thank you for sharing your honest feedback. I would like to assure you we always encourage our team member to provide a pressure-free experience. We hope you are enjoying your new vehicle and look forward to having you back at BMW Portland in the future.

July 26, 2022

Not a friendly experience, have leased BMWs for several years and seriously considering moving to a different vehicle More

by KKOPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Wahlin
Aug 01, 2022 -

BMW Portland responded

Hello, It is unfortunate to learn of your frustrations with your recent visit. We place a large emphasis on providing a five-star experience for our customers, and I am saddened to see this was not the case for you. I would appreciate the opportunity to discuss and hopefully earn back your trust. Please call me at your earliest. David Padgalskas 503-548-1246 Sales Manager

...
97
...