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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

September 30, 2022

Timely and friendly service to work on the BMW recall items. No hassles. Thank you More

by P-MELTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry i do not remember his name.
Oct 03, 2022 -

BMW Portland responded

Providing you with timely and friendly service was our pleasure. Thank you again for choosing BMW Portland!

September 29, 2022

Good Service da, da, da, da, ya, ya, ya, la, la, la, ta, ta, ta More

by Lionel Batfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Sep 30, 2022 -

BMW Portland responded

Hi Lionel, thank you for this short and sweet review. Our team is happy to have offered good service and we hope to have you back at BMW Portland.

September 29, 2022

Chris was extremely responsive and helped get everything fixed just right on my vehicle on time More

by tdmaddux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Sep 30, 2022 -

BMW Portland responded

Thank you for bringing your vehicle to BMW Portland for service. We are pleased to see you enjoyed working with Chris, and would like to wish you safe travels until your next visit!

September 29, 2022

Will is always steps ahead of me regarding what my car needs! The loaner car people are great too! More

by CLAREB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Sep 30, 2022 -

BMW Portland responded

Hi Clare, thank you for sharing your experience with our service team. It is a pleasure to see you have enjoyed our loaner vehicles and service offerings.

September 28, 2022

The staffs at bmw Portland were very patient and professional . My case is very emergency case. They save me a lot of time and do the service as soon as possible .I am really appreciated More

by CHENGTAMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Sep 29, 2022 -

BMW Portland responded

Hi Cheng, thank you for trusting our team to perform your vehicles service in a timely manner. We are happy to have assisted you, and hope to have you back for any future automotive needs.

September 28, 2022

They were easy to call, work and schedule an appointment with. They even sent a mechanic to my apartment to fix the issue.. More

by ylf390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember anymore.
Sep 28, 2022 -

BMW Portland responded

Hello, our team at BMW Portland is happy to have made your service as convenient as possible. We hope you enjoyed the rest of your day and hope you will keep our team in mind should any future automotive needs arise.

September 28, 2022

Service is slow. Our car is always in the shop for a week no matter how small the issue. Our last appointment was on a Thursday and the car wasn't even looked at unti More

by BYRNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Blodgett
Sep 30, 2022 -

BMW Portland responded

Bryne, thank you for your honest feedback. I’m sorry to know of the wait times you have experienced and would like to assure you our team is working diligently to improve this for all of our customers. In the meantime, we greatly appreciate your patience and kind comment for our friendly team.

September 28, 2022

Chris was short and disagreeable. We were accommodating despite receiving and bill that was unexpectedly high given the nature of the work performed. We received the bill late and we’ More

by BTHONGSENG
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Oct 04, 2022 -

BMW Portland responded

Hello, Thank you for bringing your concerns to our attention. I regret to see you have these feelings in regards to your service quote and would be happy to provide any clarification should it be needed. Please consider reaching out to me at the number below. I hope to have the opportunity to regain your business. 503-548-1202 Robert Rogers Service Manager

September 17, 2022

Chris is extremely rude and unreasonable, backed away on his promise and threatened to wrongly charge for rental. Hope someone more sensible from the dealership can call and discuss. Never working with this More

by Rohit
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Sep 21, 2022 -

BMW Portland responded

Hi Rohit, I’m sorry to see the feedback you have shared here, and would be happy to discuss your experience further. Please consider giving me a call at the number below. I hope to hear from you soon. 503-548-1202 Robert Rogers Service Manager

September 13, 2022

They were very friendly and cordial. I liked the proneness to assist me and answer my questions. More

by NOHEMI.SALDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 13, 2022 -

BMW Portland responded

Hi Nohemi, thank you for sharing this review. Our team is always happy to provide a friendly and helpful experience. Should any future automotive needs arise in the future, please keep BMW Portland in mind.

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