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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

November 06, 2022

All the people I dealt with at Portland BMW handled my out of state purpose with the professionalism and attention you would hope for. Every person I dealt with was very courteous and responsive to all my More

by TUNAMAR
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Kourosh Homayoun, Jean Kleser
Report | Print
Nov 08, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland to assist you with your BMW Purchase. We are happy to have been courteous and responsive to each of your needs. Until next time, enjoy the road ahead!

November 06, 2022

Friendly people, Christopher in service is always honest and helpful. Loaner fleet is small and service sometimes takes several days. More

by ROBERTWERNLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 08, 2022 -

BMW Portland responded

Hi Robert, thank you for this candid feedback. Our team is working diligently to lessen these times for all of our customers, and we would like to thank you for your patience in the meantime. Chris and the rest of our team hope to have you back for any future needs.

November 05, 2022

Great communication with service representatives that are knowledgeable, friendly and helpful, thorough service, and excellent loaner vehicles. More

by DRobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan - Service Dept
Report | Print
Nov 07, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland for service, offering trustworthy maintenance and excellent loaner vehicles is our pleasure. Until your next visit, we wish you safe travels.

November 05, 2022

I appreciated them getting me in and out as quick as possible to make another appointment. I know things were very busy that day. More

by ERIN.MOOERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Report | Print
Nov 07, 2022 -

BMW Portland responded

Hi Erin, our team is happy to have accommodated your schedule and gotten you back on the road as quickly as possible. If there is anything we can help with in the future, please don't hesitate to reach out.

November 05, 2022

Excellent service. Great communication. Necessary repairs clearly explained. I very much appreciate the loaner car. More

by SFOLMSTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Nov 08, 2022 -

BMW Portland responded

Hello, thank you for taking the time to leave this feedback following your visit here at BMW Portland. Our team is honored to have provided communicative and transparent service. We hope to have you back for any future maintenance needs.

November 04, 2022

The service is excellent, thorough and timely as well as having fantastic service advisors that keep you abreast of the service as it’s being performed. More

by TED.GIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 07, 2022 -

BMW Portland responded

Hi Ted, providing excellent, thorough and timely service was our pleasure! Thank you again for choosing BMW Portland.

November 04, 2022

He was very helpful and answered all my questions to my satisfaction. And when I had a followup question about how to open car when battery was deaf,he goggle the answer and sent it to me. More

by MPPOGUE
Recommend Dealer
Yes
Employees Worked With
James Pierce
Report | Print
Nov 07, 2022 -

BMW Portland responded

Thank you for sharing your experience with our team at BMW Portland. We are happy to have assist you as best as possible both during and after your purchase. Our team will be looking forward to your next visit.

November 04, 2022

They scam for money and do not fix the issue , they go around the box and have u come right back More

by Jesseg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan, Wade Nebeker, Chris Scorcio
Report | Print
Nov 08, 2022 -

BMW Portland responded

Hi Jesse, While we regret to see you are unhappy with your recent experience, we can assure this is not an accurate review of our team. When you have a moment, the opportunity to speak with you, and work towards regaining your confidence would be greatly appreciated. Please consider contacting me directly using the number below. 503-548-1202 Robert Rogers Service Manager

Nov 08, 2022 -

Jesseg responded

Then why has my car been broken since I got it ? And u guys have not fixed the issue no matter how many times I bring it in

November 04, 2022

I have been pleased with the Service, and have appreciated being kept informed about what is happening with our car. They go out of their way to accommodate our transportation needs while they Se More

by MPAT1216
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Nov 07, 2022 -

BMW Portland responded

Thank you for trusting our team to perform your vehicles service. Making this experience as convenient for you as possible is our pleasure. Please don't hesitate to reach out to the BMW Portland team for any future automotive needs.

November 04, 2022

My experience at BMW was great. Eric Dobson took care of me and helped me out with my purchase. It was a very stress free easy experience. More

by Yasir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, James Pierce, Eric Dobson
Report | Print
Nov 07, 2022 -

BMW Portland responded

Congratulations on your recent purchase, Yasir! We hope you are continuing to enjoy your new vehicle. Should any future needs arise, please keep BMW Portland in mind.

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