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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

November 20, 2022

My service advisor Dylan explained all the possibilities, giving me options without pressure. They provided me a loaner car without charge. Communication was easy, as he kept me informed of the progress via More

by MELINASAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Report | Print
Nov 21, 2022 -

BMW Portland responded

Hi Melina, thank you for sharing your experience with Dylan as your service provider. We are pleased to know he offered great service. If there is anything we can do to assist you in the future, please don't hesitate to reach out to the BMW Portland team.

November 20, 2022

Service writer is very professional The only thing the loaner car was very filthy hard to see if any damage before taking. More

by REDHILLSURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke
Report | Print
Nov 21, 2022 -

BMW Portland responded

Hello, thank you for this candid feedback. We are happy to know your service provider provided professional assistance, and we can assure you our team is working diligently to to improve upon the condition of our loaner vehicles. In the meantime, you patience and understanding is greatly appreciated.

November 20, 2022

Great service, friendly staff, good follow up. I will be returning for my next car purchase. More

by maslenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Nov 21, 2022 -

BMW Portland responded

Thank you for this short and sweet feedback! Our team is pleased to see you will be returning to BMW Portland for any future automotive needs.

November 19, 2022

Always easy to communicate with my service advisor and vehicle always ready on time as promised! More

by WALCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 21, 2022 -

BMW Portland responded

Thank you for sharing your experience with our service team! We are happy to have your vehicle ready on time during each of your service appointments here at BMW Portland. We look forward to assisting you with any future needs.

November 19, 2022

Everyone I interacted with was pleasant and answered any concerns and questions. Made the purchase process simple and easy. More

by Caljr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, David Padgalskas, James Pierce
Report | Print
Nov 21, 2022 -

BMW Portland responded

Thank you for sharing your experience with our team. We are happy to have made it as simple and easy as possible. For any future automotive needs, please continue to keep BMW Portland in mind.

November 19, 2022

Had a heck of a time trying to get through to a service agent by phone on 11/18 to make a followup appointment. More

by ddmalakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 23, 2022 -

BMW Portland responded

Hello, I’m sorry to see the experience you have ad in attempting to set a follow-up appointment. Please consider giving me a call at the number below, so that I may provide you with proper assistance. 503-548-1202 Robert Rogers Service Manager

Nov 24, 2022 -

ddmalakowski responded

I have an appointment for next Tuesday. Thank you.

November 19, 2022

From the day we purchased our BMW to all the service appointments they have been professional and courteous. We highly recommend BMW Portland. More

by debatallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 21, 2022 -

BMW Portland responded

Thank you for sharing your experience with both our sales and service team! We are happy to have provided you with excellent service, and look forward to your future visits here at BMW of Portland. Until then, safe travels!

November 19, 2022

Great service, very friendly staff and helpful. They fit me in to a vacated appointment so I was able to wait while the service was being done. This saved me from getting a loaner and An a extra tr More

by EBERTTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 21, 2022 -

BMW Portland responded

Thank you for bringing your vehicle to BMW of Portland for service. Our team was happy to have had an open service slot for you, and we truly appreciate the kind feedback you have chosen to share here.

November 19, 2022

Installed new tires. Failed to inflate properly and reset TPM. Sloppy workmanship, attention to details. More

by 422DBOWLSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Report | Print
Nov 23, 2022 -

BMW Portland responded

Hello, Thank you for purchasing your tires with our team. I’m sorry to see you feel as though they were not filled properly and would like to follow up with you in regards to this concern. At your earliest convenience, please give me a call using the contact below. I hope to speak with you soon. 503-548-1202 Robert Rogers Service Manager

November 19, 2022

Blew well beyond my expectations. Professional, expedient, earnest, knowledgeable folks in both sales and service. I’m extremely satisfied with buying and servicing my bimmer here. More

by JHOPKINSTHERAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierce, Ryan Rundberg, Wade Nebeker
Report | Print
Nov 21, 2022 -

BMW Portland responded

Our team is proud to see you found us to provide professional, expedient, earnest and knowledgeable service! We truly appreciate the kind feedback you have shared here and look forward to having you back at BMW Portland in the future.

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