BMW Portland

Good people! Always helpful. Call you back. I've bought 2 new cars this year and have no complaints. Always helpful. Call you back. I've bought 2 new cars this year and have no complaints. More

I felt it was very friendly and attentive to the my needs and were prompt to assist me. and were prompt to assist me. More

Always have excellent customer service and maintenance performed at BMW Portland. Other local dealerships don't compare. performed at BMW Portland. Other local dealerships don't compare. More

The service adviser was very polite and helpful. My car was ready when he said it would be ready. All-in-all a positive experience. My car was ready when he said it would be ready. All-in-all a positive experience. More

Great personal service and vehicle was done early! Loved the text updates from personal technician, very efficient way to communicate. Loved the text updates from personal technician, very efficient way to communicate. More

Mr.Davie sprigg treated me well. I felt very comfortable at BMW dealership. I would do business again at this BMW Dealership. at BMW dealership. I would do business again at this BMW Dealership. More

Loaner car was very dirty on the outside and had garbage inside, with old Starbucks cups & Napkins which should have been cleaned out before using again. inside, with old Starbucks cups & Napkins which should have been cleaned out before using again. More

I scheduled a oil change, when I arrived they wanted to do 1000.00 in maintenance. I declined some of the services and accepted the oil change and cabin filter replacement. My car was at the dealership f do 1000.00 in maintenance. I declined some of the services and accepted the oil change and cabin filter replacement. My car was at the dealership for 5 days. I picked up my car got home and on the paperwork it said no oil change and no brake fluid was completed because customer refused. Then it listed the services I had refused in beginning as completed. I called the sales person they apologized and set another oil change appt for 2 days later. I waited there at dealership for oil change but I am not to sure it was completed. I am reluctant to return for any services not to mention I could not afford more than 500.00 and ended up paying way more for there error. More

I was treated like a dumb woman by the service advisor. They dented my car while it was in for service and then outright denied it. The service advisor said the giant football size dent in my bumper had be They dented my car while it was in for service and then outright denied it. The service advisor said the giant football size dent in my bumper had been there for years! Then fabricated some fake paperwork trying to back up his faulty claim. Super unprofessional and I hope that chris gets some serious training after this. I wasn’t wrong in this case and thanks to Robert for looking into it further and ultimately taking care of the repair. But even if there is a discrepancy with a customer a good manager should approach it level headed. More

Chris does a great job letting me know what’s happening with my vehicle and making sure I have the info I need with my vehicle and making sure I have the info I need More