BMW Portland

Excellent service by Eric Devier Eric Devier really helped me understand and set up my new X1 so that it functioned exactly as I wanted. Eric was easy to work with and even was willi Eric Devier really helped me understand and set up my new X1 so that it functioned exactly as I wanted. Eric was easy to work with and even was willing to come to my office in the suburbs when it was convenient for me. He setup my phone, adjusted all the settings, and explained some features I didn't even know I had. His expertise has made my driving experience even better. I was not surprised at great service from Eric.....My wife and I had met Eric last year at the dealership on a busy Saturday. It was so busy that all the official sales people were occupied and so Eric was assigned to us. He was extremely knowledgeable and helpful in describing the different cars (models as well as new, pre-owned, etc) and on test drives. He really put up with a lot of our questions as well as our kids! We did not buy a car last year, but the excellent treatment we received from Eric is why I went back when it was time to buy. It was great for me that Eric was the "BMW Genius" and helped me with the X1. I was happy when I recognized him from the previous year. The BMW Genius program is fantastic. We've never understood the workings and settings on any car as well as this. Thanks! More

Eric REALLY IS A Genius! We're two sixty-somethings who are average at best in trying to keep up with technology. Eric did a great job answering our questions in ways we unde We're two sixty-somethings who are average at best in trying to keep up with technology. Eric did a great job answering our questions in ways we understood. He's fast, efficient and friendly.....not to mention a technolo9gy whiz. Thank you for the great service, Eric More

Genius Delivery Eric contacted me a couple weeks after I purchased my new BMW 228 to make a post delivery appointment. Eric was genuinely excited for me, and his appr Eric contacted me a couple weeks after I purchased my new BMW 228 to make a post delivery appointment. Eric was genuinely excited for me, and his appreciation for the ultimate driving machine is apparent. Eric made this appointment very convenient for me, by coming to my house. Eric made sure that I was satisfied with my car, and was able to answer every question I had. The genius service that is now offered is very appreciated, and adds value to my purchase. More

Excellent Eric was awesome at teaching me all the features my new car offered for me. I really appreciated him taking the time to answer all of my questions. Th Eric was awesome at teaching me all the features my new car offered for me. I really appreciated him taking the time to answer all of my questions. The BMW Genius program really helped. More

Excellent Thank you,Ian for your help in purchasing my new car! Best dealership experience I have ever had from start to finish. I've shopped at quite a few dea Thank you,Ian for your help in purchasing my new car! Best dealership experience I have ever had from start to finish. I've shopped at quite a few dealerships and like most people reading reviews online, good place to buy a car. Lots of pressure to buy when you are simply asking questions and the sales people are rarely knowledgeable. BMW Portland gets a good grade for customer service, quality, and value. More

Next Level Customer Service & David Padgalskas @BMW Portland I was about ready to finalize a purchase with Kuni when I stopped in here to look at a vehicle they had in stock on the lot. After the amazing custom I was about ready to finalize a purchase with Kuni when I stopped in here to look at a vehicle they had in stock on the lot. After the amazing customer service we received from David Padgalskas it really was a no-brainer in taking my business to BMW Portland when purchasing my first-ever new car. Ingrid and Eric are killing it in the service department and have gone above and beyond! Much appreciated! More

Excellent Eric! We should all be so fortunate to have an "Eric Devier - the Genius" walk us through owning and driving a BMW. Eric has a way of putting you at ease a We should all be so fortunate to have an "Eric Devier - the Genius" walk us through owning and driving a BMW. Eric has a way of putting you at ease and helping you understand all the many features. His expertise is truly admirable - not to mention patient, kind and friendly! Thank you Eric for making me feel smarter! More

Eric Devier Eric did an excellent job and informed me of features a BMW Genius from another dealership did not. In addition to being very thorough, he was also ve Eric did an excellent job and informed me of features a BMW Genius from another dealership did not. In addition to being very thorough, he was also very courteous. More

BMW Genius - Eric Devier Wow, what a wonderful thing to have someone come to your home and explain all the bells and whistles on your new car! I tried reading the Owner's Man Wow, what a wonderful thing to have someone come to your home and explain all the bells and whistles on your new car! I tried reading the Owner's Manual, but it is difficult to understand and relate to the car. Eric spent 1 1/2 hours going over everything with me, and answered all of my questions. I don't believe there is anything he couldn't answer about my M3. These are amazing machines with more features than I can absorb in one session, but I feel very comfortable knowing that I can reach him any time with further questions - which I am sure there will be several! Eric was very knowledgable, patient and did a great job of explaining things. Thank you for making this service available to your customers! More

BMW Genius Eric was awesome at teaching me all the features my new car offered for me. I really appreciated him taking the time to answer all of my questions. Th Eric was awesome at teaching me all the features my new car offered for me. I really appreciated him taking the time to answer all of my questions. The BMW Genius program really helped in the car purchasing decision. Doug W More