BMW Portland

Excellent Service I used to dread the "car buying" experience. In fact, I would much rather go to the dentist. However, David Padgalskas at BMW Portland helped me thr I used to dread the "car buying" experience. In fact, I would much rather go to the dentist. However, David Padgalskas at BMW Portland helped me through the process with ease. He was polite and educational, with no pressure, while we picked the best options for my car and budget. Even after delivery, David was available for questions anytime. Because of his unfailing honesty, integrity, and work ethic, I strongly recommend David to anyone considering buying an automobile. More

Eric the Genius My husband and I just purchased our first BMW. We were pleased to learn we'd be able to spend time with their resident Genius to learn the ins & outs My husband and I just purchased our first BMW. We were pleased to learn we'd be able to spend time with their resident Genius to learn the ins & outs of our new X1. We enjoyed Eric's professionalism and appreciated the time he took to answer our questions. Thanks for the awesome customer service experience! More

Great delivery First of all, it was great having Eric come to me at my office to explain my cars features. This was very comfortable as well as a time saver for me. First of all, it was great having Eric come to me at my office to explain my cars features. This was very comfortable as well as a time saver for me. It was also nice dealing with someone who lives and breaths how these cars work. Eric did a great job going through the many technological options. For the first time, the representative knew all the questions that I had for him. The whole process was great. More

Eric truly is a "Genius" Eric is amazing!! I recently purchased my first BMW and was informed that they had someone on staff (Eric) that was their resident "genius" and he wo Eric is amazing!! I recently purchased my first BMW and was informed that they had someone on staff (Eric) that was their resident "genius" and he would meet with me to discuss my car. I was “wow-ed’ by his knowledge level and professionalism. I was pleasantly surprised that he would meet me at my work, making the visit very convenient for me. Eric was cognizant of my time and focused on BMW-specific items and features. He showed me features and functionality that I would have never known existed within my car! Eric truly is a BMW genius and a customer-service superstar! More

Made me switch back from Kuni Having purchased from both Kuni and BMW Portland I found that after the Lithia acquisition the former Rasmussen BMW has definitely upped their game. A Having purchased from both Kuni and BMW Portland I found that after the Lithia acquisition the former Rasmussen BMW has definitely upped their game. After playing musical chairs with salespeople at Kuni I dealt with just Jared at BMW Portland. He was knowledgeable and helpful. We came to a good price and they moved things around to speed up the building of my new car. Laurel was straightforward on the paperwork. Despite having owned previous BMWs, Eric was a true Genius at helping me understand and use the unique features of the new car. Kudos to all. It was the way car buying should be. More

Eric Devier "is" a BMW Genius I recently purchased a BMW from BMW of Portland and I was presently surprised to find they offer the Genius service. This was especially useful for me I recently purchased a BMW from BMW of Portland and I was presently surprised to find they offer the Genius service. This was especially useful for me as I am new to the BMW product line. I was introduced to Eric Devier and Eric did a great job of not only explaining all of the functions available to me on my new car but also explained to me some of the thought behind these functions. This deeper insight I found to be incredibly valuable as it has allowed me to get the fullest possible capability from my car in ways that I hadn't thought of and Eric was the perfect person to lead me through this process. Eric, Great Job and thanks for all your help! More

I hate the car shopping experience We have used an auto broker for the past 10 years because he took the pain out of the car buying experience. But my experience with David and BMW Por We have used an auto broker for the past 10 years because he took the pain out of the car buying experience. But my experience with David and BMW Portland may have changed my beliefs and expectations. David made everything a pleasant experience and I never felt pressured throughout the sale. He did make thoughtful recommendations that ultimately were beneficial to the vehicle that I purchased. And when it came time to do the final paperwork, it was completely ready - no surprises - and with David's great vehicle training, we were quickly on the road. All in all, the best overall experience I have had in buying a car. More

Fantastic! Having a "genius" on staff to help new BMW owners get the most out of their driving experience is really a fantastic idea. I like technology but disli Having a "genius" on staff to help new BMW owners get the most out of their driving experience is really a fantastic idea. I like technology but dislike reading instructions so it was very helpful to meet with Eric. Eric spent an entire hour with me answering questions and showing me how to work various features of the car. He was friendly, professional and very patient. Offering a "genius" consultation reflects well on BMW Portland and the dealership's commitment to superb customer satisfaction. Thanks, Eric! More

Matt and BMW Portland was a GREAT first time BMW experience! I started my process of purchasing a used BMW online. A lot of my research paid off when it came time for chose not only the car but the dealership f I started my process of purchasing a used BMW online. A lot of my research paid off when it came time for chose not only the car but the dealership from which I purchased it. BMW Portland was the SECOND dealership I went to. I started at the big name BMW dealership in town, the one with all the ads on TV and Radio. I contacted them online and showed up for an appointment later. I didn't meet with the person I corresponded with but was handed off to someone who was clearly non-plused to help me. I was urged to cars above my price range, that was generous, and hustled off the lot. The next day I received an email with a link to a Mercedes.......so I was done with them. Lucky for me, I went to BMW PORTLAND! I emailed with Matt, who met me at the dealership the same day...in fact 45 mins later. He showed but SEVERAL BMWs all in the 300 series which my email indicated was what I wanted. He showed me BMWS in the range of years I requested in my email. I was NOT hustled off the lot, Matt spent several hours with me, listening and providing direction when asked, backing off when my partner and I were discussing with one another. The next day, Matt and I texted about the 3 cars we narrowed it down to, we can in again drove them again and made a GREAT DEAL that left me super PLEASED, super confident and feeling GREAT about. My BMW was deliver clean, fully detailed, and full tank of gas so I could hit the road for a 500 mile trip. BMW Portland was second on my list to visit, however after my visit - BMW Portland in FIRST IS MY HEART!!! More

Very efficient! Eric was very professional - did not waste my time - followed through with an email after our first meeting - and truly understands and communicates a Eric was very professional - did not waste my time - followed through with an email after our first meeting - and truly understands and communicates all the intricacies of my car. I have put his telephone number and email address in "my contacts" as I know he will very easily help me with any problems in regards to my car. More