BMW Portland

Good service from Dylan. Poor service with loaner car Communication could be better. Dirty loaner Poor service with loaner car Communication could be better. Dirty loaner More

I have been with BMW pdx for about 10 years and have generally had a very positive experience. Unfortunately when I bought my last car, I was tested extremely unprofessionally by one of the salesmen, wh generally had a very positive experience. Unfortunately when I bought my last car, I was tested extremely unprofessionally by one of the salesmen, who I had bought a few cars from, simply because I was questioning a few things. I’m pretty sure he wouldn’t have talked to a man that way so it left a really bad taste in my mouth. Jon Walker in finance however was spectacular! More

Appreciate getting back to me in a timely manner. Always courteous and quick to get back to you regarding issues and concerns. Always courteous and quick to get back to you regarding issues and concerns. More

It was an easy and pleasant transaction! They were all very professional and courteous. It was an upscale experience. They were all very professional and courteous. It was an upscale experience. More

Andrew, Kourosh, and Jon have provided excellent service - I’ve purchased several cars from them as a result. - I’ve purchased several cars from them as a result. More

The overall experience was wonderful, they kept me in the loop from the minute I ordered my car and as it went through the building process. Once my car was available, Eric held my hand through the whole pro loop from the minute I ordered my car and as it went through the building process. Once my car was available, Eric held my hand through the whole process and made it very easy. I could see he was passionate about BMWs and wanted to make sure I was happy with my purchase. More

Will Wahlin is consistently terrific--as long as you have his direct number. If you have to go through other channels: e.g., a chat, or a receptionist, or even another Service Center member, it may be easie his direct number. If you have to go through other channels: e.g., a chat, or a receptionist, or even another Service Center member, it may be easier to reach your favorite Pentagon general. Fortunately, Will can cut through Lithia bureaucracy, get your vehicle serviced, and you on the road on schedule. More

Will Will is the best representative I've worked with at any BMW dealership in 10 years. any BMW dealership in 10 years. More

Friendly and courteous place to get service. Honest folks that have a customers best interest. Honest folks that have a customers best interest. More

No communication, rude stuff. Specially sales people, what it was 1-2 year ago and now huge difference Specially sales people, what it was 1-2 year ago and now huge difference More