BMW Portland
Portland, OR
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2,059 Reviews of BMW Portland
5 star service Great experience, Sean is patient and knowledgable, he helped me a lot. Very nice and friendly person. I have to say this experience is very good. Great experience, Sean is patient and knowledgable, he helped me a lot. Very nice and friendly person. I have to say this experience is very good. More
BMW purchase I contacted this dealership on line and they responded almost immediately. Gave me a good description of the vehicle I was interested in. Made arran I contacted this dealership on line and they responded almost immediately. Gave me a good description of the vehicle I was interested in. Made arrangements for me to test drive it we agreed on a price and made the purchase. Everything was explained to me clearly, there were no surprises and they were very patient in explaining the features of the car since it was quite a big step in technology from my old one. I would recommend this dealership to any one. More
Scheduled maintenace Overall it was an excellent experience - as expected from BMW. However, I think the drop-off and loaner car pickup process could have been little less Overall it was an excellent experience - as expected from BMW. However, I think the drop-off and loaner car pickup process could have been little less chaotic. It seemed like there were too many services were scheduled that morning - more than the staff could handle in a timely fashion. It took close to an hour - time from pulling into the dealership to drive away with the loaner. May be the paperwork (Insurance/Credit card etc.) could have been done before the appointment. Returning the loaner and picking up my car was quick and easy. Thanks to Michael Bonney for his timely email communications. More
2011 328 xi sport wagon Car began running roughly and scheduled a service appointment on line. Scheduling was easy and Logan was great to work with. Arriving at BMW Portland, Car began running roughly and scheduled a service appointment on line. Scheduling was easy and Logan was great to work with. Arriving at BMW Portland, I was quickly greeted by several nice staff members and within 10 minutes met with Logan, discussed the problem, given a loaner 428, and out the door! More
Superb service - as always BMW Portland's service deportment continues to impress. Nathan Forster and team are a wealth of knowledge, approach every service appointment with the BMW Portland's service deportment continues to impress. Nathan Forster and team are a wealth of knowledge, approach every service appointment with the untidy professionalism, and get things done well and on time. It's always a pleasure working with BMW Portland and a large reason why I continue to lease cars from them (and BMWs). More
Came in for routine service I was introduced to Sean as my new service representative when I came in for routine, scheduled service. He was professional and personable. He took I was introduced to Sean as my new service representative when I came in for routine, scheduled service. He was professional and personable. He took the time to understand what I wanted and needed, and handled it. More
Excellent Service I am always treated with a friendly greating and the service is always top notch. I would recommend this dealership to anyone. Thank you for everyth I am always treated with a friendly greating and the service is always top notch. I would recommend this dealership to anyone. Thank you for everything. More
David was easy and great to work with. One of my collegues got a 5 series from BMW portland and he worked with David Padgalskas on the deal. He had a great experience working with him and r One of my collegues got a 5 series from BMW portland and he worked with David Padgalskas on the deal. He had a great experience working with him and recommended me to him. I contacted David on thursday late morning via email providing him details of the vehicle I was interested in, what I wanted to pay and other info. David responded quickly and throughout was willing to work with me on a deal we both would be happy with. In less than 4 hours we had a deal and I drove in on Friday to pick up the car, it was a 428i x drive. I have texted him info and let him know when I will get there so he can get all the paperwork ready so I can get done soon. He greeted me when I got to dealership, had everything setup, got me in touch with the client advisor and got me taken care of. There was a minor issue when it came to the deal we agreed with when I was working with the finance person, but David swiftly took care of it and kept to the deal we agreed with in his email. Very trustworthy and I really appreciate folks like him. Highly recommend him, will make sure to give him a chance to get my business whenever I am in the market for a new beamer. More
Very good - great service writer I have been working with you guys for many years and this time was certainly as good as any. Alex was extremely helpful and insightful Great follow up I have been working with you guys for many years and this time was certainly as good as any. Alex was extremely helpful and insightful Great follow up. More
Pleasant, competent, on time Nathan and Paul and the team arranged my loaner promptly, found and dealt with the service problems as they said they would. It again is a pleasure to Nathan and Paul and the team arranged my loaner promptly, found and dealt with the service problems as they said they would. It again is a pleasure to be around these folks. More