BMW Portland

Great service— went the extra mile figuring out why my headlamps stopped working. Thank you! headlamps stopped working. Thank you! More

Work was efficient, timely, prompt service. I appreciated the congenial employees. I appreciated seeing the video of my car. The verbal and written reports were helpful. the congenial employees. I appreciated seeing the video of my car. The verbal and written reports were helpful. More

Sean should probably learn that BMW of Portland is part of the Lithia Auto Stores Group. If you don't know who you work for, that is not a good baseline to start at. The service advisors here seem to hid of the Lithia Auto Stores Group. If you don't know who you work for, that is not a good baseline to start at. The service advisors here seem to hide behind voicemail instead of dealing with customers. More

Superlative experience from beginning to end: Friendly and helpful; excellent clear communications. Delivery day was no different: Superb! Most highly recommended! and helpful; excellent clear communications. Delivery day was no different: Superb! Most highly recommended! More

Fantastic experience from start to finish! Eric was informative and patient letting us test drive any car we wanted. We never felt overwhelmed by the process. We were pleasantly surprised by this BMW d informative and patient letting us test drive any car we wanted. We never felt overwhelmed by the process. We were pleasantly surprised by this BMW dealership. More

Excellent service and backed by their word to make things right and strive to keep you satisfied as a customer! right and strive to keep you satisfied as a customer! More

BMW Portland helped us get our BMw’s windshield replaced and got us back on the road again to get home! Our Service Advisor William Wahlin took our call, immediately secured the part, and managed to get the and got us back on the road again to get home! Our Service Advisor William Wahlin took our call, immediately secured the part, and managed to get the work done quickly! More

Excellent service, as usual. Will (my service advisor) is always a pleasure to work with. And I love the speed and conveniency of all the online communications. And, of course, I love my BMW. is always a pleasure to work with. And I love the speed and conveniency of all the online communications. And, of course, I love my BMW. More

Sean in the service department was very professional and helpful, he took good care of me. There is only one thing, I wished he would had done and that is to explain the invoice to me, instead of just hand helpful, he took good care of me. There is only one thing, I wished he would had done and that is to explain the invoice to me, instead of just hand it over and asked for a signature. Overall he did great!!! More

Good service in terms of the work being done and the people you see, but have one complaint: they have your car for 5 days before anyone even looks at it. At least that was my experience this time. Then people you see, but have one complaint: they have your car for 5 days before anyone even looks at it. At least that was my experience this time. Then when I called to check on progress after five days of using a loaner I was told that they would get to it in the next few days. It was explained to me that they had to have the car sitting there in case the mechanic could suddenly get to it. This is unlike any system I have been used to with Audi and Mini Cooper. Amazingly enough, after I complained yesterday and told another few days TODAY it’s suddenly ready. Weird. More