BMW Of Columbia

All the staff has been top notch in all categories. Because of a computer problem in our new 2011 335I I was forced to bring the car in numerous occasions. After becoming frustrated with this 2011 car Because of a computer problem in our new 2011 335I I was forced to bring the car in numerous occasions. After becoming frustrated with this 2011 car we bought in 2010, I asked for some kind of compensation for all of my troubles with my brand new car. We recieved the BMW 101 Performance Experience in Greenville! It was amazing and we are very greatful that we were able to experience this! Thank You BMW of Columbia, S.C. and Greenville, S.C! More

My 2008 BMW 328i lease was expiring and Jeremy called in Feb 2011 to see if I was interested in leasing a new one. I was waiting for some financial issues to resolve before I wanted to lease a new one. Jere Feb 2011 to see if I was interested in leasing a new one. I was waiting for some financial issues to resolve before I wanted to lease a new one. Jeremy and Lloyd worked with me to "hold" the car I wanted until middle of April when the money I was expecting came through. Jeremy and Lloyd not only kept in touch but the payments ended up being less that what was expected. Jeremy always asked about my spouse and how things were going. Paperwork was completed and was out the door in less than three hours. All the other sales personnel always said HI or asked if I needed help if I was standing in the showroom. THIS WAS THE BEST CAR EXPERIENCE I HAVE EVER HAD!!! I will not go anywhere else. Jeremy showed me everything in the car that was new compared to my old BMW. He also set up my radio account and my SOS account so all I had to do was get in the car and drive. I am very difficult to please but they have gone beyond my expectations! GREAT JOB GUYS keep up the good work! The only negative I have to say for the dealership is that they did away with loaner cars which was extremely convenient for the customer. I do understand why they discontinued them from a business perspective. More

The dealership & salesperson were very helpful and know the produce very well. The price was very fair on the car. We would buy another car from them in the future. The whole process was very easy, know the produce very well. The price was very fair on the car. We would buy another car from them in the future. The whole process was very easy, they were respectful of our time and made it an easy in and out process. More

I was looking at BMW's in 2005 and needed a dealer to work with me via phone. My job kept me on the road all the time, so had little time to visit or sit in dealerships. After researching the 330I, I cal work with me via phone. My job kept me on the road all the time, so had little time to visit or sit in dealerships. After researching the 330I, I called and started working with Jeremy Easterling via phone and email. He found the car I wanted and negotiated a fair price with me using Edmunds and other guides. I owned my BMW until 2010. During this time, I received good service from the dealership in maintaining my BMW. Health issues forced my retirement and I no longer needed a high performance vehicle. In fact I was looking for a SMART car to fit in the garage of our new RV, a Damon Outlaw. Even though SMART is made by BMW's competition, I called Jeremy Easterling and Lloyd Steeves, the GM to see what they could do for me. They came through for me with flying colors! They found a BRABUS Smart car with low miles and shipped it across country for me. Again, we negotiated a fair trade and we couldn't be happier with our new little SMART car. When we are ready for our next car, there is only one person we will call. You guessed it, Jeremy Easterling! More

I bought a new 128i convertible from this dealership about a month ago. From start to finish, it was the best experience I've ever had in car-buying -- including other BMW dealers. My salesperson, Jer about a month ago. From start to finish, it was the best experience I've ever had in car-buying -- including other BMW dealers. My salesperson, Jeremy Easterling, was extremely helpful and always available for my questions. Service and follow-up after the sale are likewise excellent. I would certainly recommend this dealer. I also feel I received a very fair price, based upon information from another website. More

If you need a used or new car this was the greatest experience I ever went through and I fully recommend you to go and see Joey McIntosh the big apple or do like me do a long distance sale just be calm experience I ever went through and I fully recommend you to go and see Joey McIntosh the big apple or do like me do a long distance sale just be calm and collective and let Joey do his thing. What I liked about Joey was every time I called him he never once complained why I was calling,he made it so comfortable it was like I knew him all my life,not only did I buy a beautiful Cadillac Escalade I made a great friend. Joey made it so easy do this sale being that it was a long distance one I live in New York and I bought this with total confidence without even looking at it. Joey did a walk around and told me everything that he saw it was exactly as he described he told me 3 days for delivery I purchased on tuesday and received it on Friday lightning fast delivery wowwwwwwww so do yourself a favor if your looking for a car look no more call Joey McIntosh at BMW Of Columbia in South Carolina. More

Our overall experience at BMW of Columbia was far beyond our expectations. Jeremy explained all aspects of our lease, down to the last detail. He took the time to demonstrate and explain EVERYTHING about ou our expectations. Jeremy explained all aspects of our lease, down to the last detail. He took the time to demonstrate and explain EVERYTHING about our new car. Jeremy is very professional, upbeat, and courteous and his interpersonal skills are superb. He knows his products inside and out. Lloyd got involved near the end of the process and I can see why he is such a sucessful manager. The Dealership was very clean and all of the employess were friendly. It was the best experience we have ever had at a dealership. Bruce & Donna Melton Elloree, SC More

My experience with Columbia BMW has been tried,tested and approved by all. Even though there have been times that I could not or would not understand the why's and why nots, the staff has always made sure th approved by all. Even though there have been times that I could not or would not understand the why's and why nots, the staff has always made sure that I did not walk away unhappy. The level of commitment for customer service satifaction is present from beginning to end. They work with me and my schedule and make sure that I am comfortable before setting up my visits. I have bought several cars from this dealership and it is all because of the relationship we have built over the years. I know them by name but most importantly, they know me by name and they constantly remind me that my business and my satisfaction matters most to them and their team. I always share my experiences with others because I believe in the staff and the product they serve, customers! More

I bought a new 2004 BMW M3 in 2004 and have kept it in excellent condition. It also has only 28K miles on it. Major problem developed two weeks ago after sudden failure of bolts related to the cam gear an excellent condition. It also has only 28K miles on it. Major problem developed two weeks ago after sudden failure of bolts related to the cam gear and shaft resulting in engine failure and bent valves. Needless to say, I was very disappointed in this mechanical failure, and my 4 year warranty and partial extended warranty were now expired. Dean Peterson and his team diagnosed the problem, contacted BMW NA on my behalf since it was an obvious mechanical failure of the bolts, and repaired the problem with no issues to date. BMW NA also paid for more than half of the total repair costs after reviewing the issues with Dean. I thought this was a fair and reasonable compromise given such a major issue at such low mileage in a M3 that I bought new and have only had BMW dealers service. I was very pleased with how Dean Peterson handled the entire situation, and it was because of my experience with how he handled this (in conjunction with BMW NA) that my attitude towards BMW remains great and unchanged. I will use BMW of Columbia in the future because of this experience and will undoubtedly consider another BMW the next time I purchase a vehicle. More

I purchase a used 2006 Z4 BMW, Battery had to be replaced. Jerry took the time to explain service requirements for my car replaced my battery, windshield wiper blades, had Martin Weaver take the tim replaced. Jerry took the time to explain service requirements for my car replaced my battery, windshield wiper blades, had Martin Weaver take the time to go over my car and explain functions of the vehicle. He also at my request, showed me the New 2011 models, demonstrated the Hardtop operations and let me view trunk space both up and down. Joey came over answered additional questions, no push to sale and said they were always available to answer any questions or help in any way should I want to upgrade to a new model. I will be back, and will recommend to my friends. I gave this dealership a GREAT Rating. drhodesjr More