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BMW Of Columbia
Columbia, SC
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I was extremely impressed with Martin Weaver and his assistance on a question I had regarding the aux and how to use my IPod. He was thorough and very helpful regarding this issue. To add, he was very assistance on a question I had regarding the aux and how to use my IPod. He was thorough and very helpful regarding this issue. To add, he was very friendly as well and answered all my questions regarding my issue. More
I purchased a minivan they had on a trade-in. I was appreciative of the fact that they gave me the time of day and treated me with courtesy and friendliness--I know they'd prefer to be selling $30k car appreciative of the fact that they gave me the time of day and treated me with courtesy and friendliness--I know they'd prefer to be selling $30k cars rather than the $7k vehicle I was interested in. We negotiated a fair price, although I disagreed with their philosophy of using the MSRP rather than what they actually paid for them as starting point for determining profit, and although I paid somewhat more than I had hoped, I was satisfied with the purchase price at the end of the day. I walked out the door with the vehicle having paid the published asking price--but which included all the dealer fees, taxes and registration fees, another final detail, and a full tank of gas. More
Dean Petersen is extraordinary to work with and makes every interaction at the dealership a pleasure. Jeremy and Chad worked diligently with me on the new car sale. This dealership works as a team, with every interaction at the dealership a pleasure. Jeremy and Chad worked diligently with me on the new car sale. This dealership works as a team, with customer satisfaction at job #1. I would rather purchase and maintain a BMW than any other car because of this dealership. More
I had the opportunity to work with client advisor, Jeremy Easterling. Mr Easterling was very professional and knowledgeable of the vehicle I purchased. Jeremy listened to my needs and ensured that I receiv Easterling. Mr Easterling was very professional and knowledgeable of the vehicle I purchased. Jeremy listened to my needs and ensured that I received the product that I asked for. I would recommend Jeremy and this dealership to another colleague. BMW of Columbia, distinguishes itself through their customer service centric culture. More
I had been Online researching the new 2011 X3, for a few months when I noticed there were '2' in stock at this Dealership. So I submitted information for a Trade in Value on my 2003 X5 and immediately recei months when I noticed there were '2' in stock at this Dealership. So I submitted information for a Trade in Value on my 2003 X5 and immediately received an email response from Michele Morris of the Internet Sales. She had all the information on my quote, I was assigned a Preferred Customer #, and even scheduled me an appointment for a test drive. The experience was great, everyone was wonderful to work with and I love my new X3!!! Thanks to Lloyd, Colby and Jeremy!! :-) More
This is not my first deal with BMW of Columbia. They have treated me very fair and with a friendly attitude. Jeremy was very professional in all his dealing with me and I felt treated faily in all aspec have treated me very fair and with a friendly attitude. Jeremy was very professional in all his dealing with me and I felt treated faily in all aspects of my deal. He know the car well and was able to deliver the car on time and with a great deal of teaching regarding the new technologies. BRAVO. More
I searched for the car I wanted for 3 months. I was concerned about walking into a BMW dealership only to be surprised. This dealership and especially Jeremy Easterling made it one of the easiest purch concerned about walking into a BMW dealership only to be surprised. This dealership and especially Jeremy Easterling made it one of the easiest purchases I have ever made. The only way I can impress how much I think of this dealership and Jeremy is that I am willing to drive almost 2 hours for service. When thinking of a BMW or any other car go here first. Jeremy made this dealership an A+++ without question. Thank you! More
Joey McIntosh and his Used Car manager were both very pleasant, professional and easy to work with. I did not feel pressured to purchase a particular car, and was treated with respect and courtesy. My q pleasant, professional and easy to work with. I did not feel pressured to purchase a particular car, and was treated with respect and courtesy. My questions and any small concerns were addressed, and Joey went out of his way to make me feel like a valued customer. My dealings with the business office were also low-pressure and professional. My new (to me) car was detailed and filled with gas...a rarity these days! I haven't experienced the service department at BMW of Columbia, but I imagine that they will be as professional and pleasant to deal with as the team who assisted me with my pre-owned sales experience. Kudos to BMW of Columbia! More
I bought a SUV as is and it broke down on the highway after 7 days. I was very lucky I did not get hit by a another car but it did scare my eight year old son. BMW of Columbia did not feel any remorse at after 7 days. I was very lucky I did not get hit by a another car but it did scare my eight year old son. BMW of Columbia did not feel any remorse at all. Did nothing to provide good customer satification. Spoke to the general manager and he was not willing to help with the repairs. When looking for a car the whole dealership will call you to come buy. Let something happen they act as though you don't exist. I have bought a few vehicles over my life time used and never had an bad exprience like this one. We bought a used as is Acura 5 years ago and had a problem with on of the wheels bearings and the dealership fixed it after 15 days of having the car. I would not recommend this dealership anyone. More