BMW Of Columbia

I have purchased more than ten cars in my lifetime; this was certainly the most pleasant experience to date. Isaac was helpful, knowledgeable, and sincere while determining my needs, isolating a vehicle, de was certainly the most pleasant experience to date. Isaac was helpful, knowledgeable, and sincere while determining my needs, isolating a vehicle, demonstrating its features, negotiating an equitable deal, and finally administrating the paperwork. Matt was also genuinely helpful and unintimidating while coordinating the financing. In summation this was a very pleasant experience and wholeheartedly recommends BMW of Columbia to other buyers seeking a friendly car purchase. More

In all my years of purchasing cars this was the best experience by far. Mr Deas was cordial and helpful thru out the whole process, he wasn't pushy like some I have experience. His demeanor and attitude experience by far. Mr Deas was cordial and helpful thru out the whole process, he wasn't pushy like some I have experience. His demeanor and attitude was very positive. His knowledge of the vehicle was above reproach, how he remebers all the attributes of the car I will never know, he provided us with very detail knowledge of the cars attributes and capabilities. I will give your company much credit in the training and preperation of its employees, The day we were at the dealer was very hot and humid, Isaac offered and suplied us with some refreshing beverages and let us take our time and make our decisions. It was a real pleasure working with him. We also appreciated the way he followed up with us several days later to see how we were doing and if we had any questions which we did and he answered. I would also like to mention Mr. Taylor from finance, he was also very friendly and cordial, he explained everything financial in very good detail, we were very satisfied with the options we chose. In general your company is heads and shoulders above any I have dealt with, keep up the good work and I will be back soon for another purchase, looking forward to it. Also everyone we came into contact with was very friendly and greeted us with a smile More

1st class service everytime I come in they wait on me on time and do great work. the work they do is great on time and complete. They ask the right questions abiut other problems I may be having with the ca time and do great work. the work they do is great on time and complete. They ask the right questions abiut other problems I may be having with the car. We take both our cars there and trust them completely More

Within my 27 years plus of purchasing automobiles, I have found Jeremy to be the most honest and courteous person/salesman that I've came upon in many years. He was very polite, respectful as well as unders found Jeremy to be the most honest and courteous person/salesman that I've came upon in many years. He was very polite, respectful as well as understanding of my circumstances. During the time period when purchasing my auto, my sister had become very sick with cancer, which required shuffling of my schedule and appointments quite a bit, but Jeremy was able to accomodate my schedule at every turn with a happy smile. This wasn't an act, he is a very impressive individual, but the most impressive act of kindness was that he gave me the space needed to care for my sister, but at the same time stay connected. Whenever he would call, the first thing he would ask, How's your sister Hattie by name? My sister has since pass, there again, he call to offer his condolence, and to this day he still call to see how we are enjoying our automobile and do we have any questions about the auto. I have been so impress with Jeremy that I have recommend my family as well as anyone that inquire about purchasing an automobile. I consider Jeremy a friend. I would be remissed if I didn't also mention Jeremy's Sales Manager, who was very eager to lend a helping strategy for our purchase. The finance process was one of the quickest process that I've encounter, in by 9:00 AM and out before 10:00. Thanky You BMW of Columbia More

Jeremy was very knowledgeable about his product. He was interested in determining what sort of vehicle would best suit our needs and finding this vehicle. He was never overbearing or pushy in making the s interested in determining what sort of vehicle would best suit our needs and finding this vehicle. He was never overbearing or pushy in making the sale. He was willing to take as much time as needed to answer all our questions to our satisfaction. The eventual price we agreed on was very attractive and reached with a minimal of haggling and time waiting to hear from the sales manager. This was easily one of the top two experiences in new car buying I have ever experienced. For anybody interested in purchasing a BMW I would highly recommend this salesman. More

I did something I had never considered before. I bought a new (3400 dealer miles) BMW 550 over the internet (eBay) because it was such a good price for a car otherwise difficult to find with the options it a new (3400 dealer miles) BMW 550 over the internet (eBay) because it was such a good price for a car otherwise difficult to find with the options it had. I live in NJ so there was no shortage of trepidation on my part about buying a car in South Carolina, but even with the cost of a plane flight to pick it up, it was a great deal. I paid for the car in full close to two weeks before my schedule permitted me time to fly to pick it up. Despite having my money, the professional staff, especially Jeremy, treated me as if they didn't. I flew to SC and Jeremy picked me up at the airport and the car was prepped and ready for delivery. Jeremy spent over an hour showing me the car's features before I drove it back home. When it turned out that one of the keys was not properly programmed (couldn't tell in SC because the keys were always together), I was told to take it to my local BMW dealer and if it wasn't covered under warranty, they would pay the bill for whatever it cost to get it programmed, no questions asked (turned out to be under warranty). The SC title work was delivered to me and was in perfect order allowing me to register the car in NJ. In short, what could have been a process with any number of pitfalls and disasters when the dealer is a thousand miles away, was as problem free and as smooth as I could have hoped for. So not only would I recommend this dealer in general, if the price is right, as it was for me, you can trust them to deal with you several states away as if you lived in their backyard. More

I just moved to Columiba from Houston a year ago. there are way more BMW dealers in Houston. so i first stoped at the dealer in Columiba, the first meeting was very good. Mr. Deas is a great sales person! are way more BMW dealers in Houston. so i first stoped at the dealer in Columiba, the first meeting was very good. Mr. Deas is a great sales person! but i still felt i should give houston a try, coz of course we have many more dealers in houston than here. but i went back to houston only found out that how great the sales people are in columbia. i m not sayin g people in houston are bad, it just didnt feel that warm feeling that i felt when i was with BMW of Columiba. in that case, i went back to BMW of Columbia. the whole team are wonderful, i have to say this is not the first BMW i have,(i had used ones, first brand new BMW for me) the sales, sales manager, and the F&I people are warm and very profession of their job. i walk into a BMW dealers, i was already sold on the cars, it was the people who let me made my final decision. #1 BMW dealer for me to recommand to my all my friends. BMW really mades wonderful cars, as an Asian American, i try to stay with a new TL or G37. but the drive is just,,,i have no word to it. thank you for reading this. hope this is useful More

Service was great. Fast, friendly, and very professional service. Don helped to negotiate an out of state deal as though I was there at the dealer. Don also helped me get a great interest rate though BMW. service. Don helped to negotiate an out of state deal as though I was there at the dealer. Don also helped me get a great interest rate though BMW. Even though I live in Alabama, I would definately make the trip over to Columbia and purchase another car. More

I was very pleased with the customer service and assistance I received at BMW of Columbia. I decided to purchase a BMW after test driving the vehicle with Donald Mercer and speaking with him about t assistance I received at BMW of Columbia. I decided to purchase a BMW after test driving the vehicle with Donald Mercer and speaking with him about the finance options BMW could offer. I liked how all the amenities and functions of the vehicle were shown to me and explained easily. I was also very impressed with how quickly the purchase process went once everything was underway. More

Overall good experience. Didn't have to to do too much haggling.Got the price i was looking for quickly and got great customer service. I had my car build and was sitting in the front seat withing 5 weeks haggling.Got the price i was looking for quickly and got great customer service. I had my car build and was sitting in the front seat withing 5 weeks. Loving my car, everything is great. My only regret is that I didn't get a year so I could get the new i-drive. More