BMW Of Columbia

My BMW of Columbia experience was excellent. I called Daren Ball(Service Representive) who always treats me with the upmost respect, to schedule an appointment. I brought my 2005 745LI in for "Service So Daren Ball(Service Representive) who always treats me with the upmost respect, to schedule an appointment. I brought my 2005 745LI in for "Service Soon" fault and Daren printed a report for repairs needed. Daren walked me through what was needed ASAP and what could be repaired at a later time. I was given a car to use in the absence of mine. I received my car back on time and with options of late hour pickup.I highly recommend BMW of Columbia to other clients. Thanks Daren1!!! Keep up the good work... More

Michael Brooks is one of the best service advisors I had ever worked with. He is always so nice and honest about what is being done to the car. He came to the house to get our car, got everything working ever worked with. He is always so nice and honest about what is being done to the car. He came to the house to get our car, got everything working great, kept me updated on when it would be ready and then brought it back to the house all cleaned up and ready to go. We will always request Michael as our first choice. Thanks for your hard work and dedication to your customers. More

Superb experience. It took me about a week to make up Superb experience. It took me about a week to make up my own mind about buying my new 2013 X5, but salesman, Joey McIntosh made the process very ea Superb experience. It took me about a week to make up my own mind about buying my new 2013 X5, but salesman, Joey McIntosh made the process very easy. He was immediately responsive to my questions from beginning to end and even made sure I was asking the right questions for my own benefit. It was 1996 that I bought my last new car, so I was a little rusty in the process. When I arrived on my day of purchase, Joey greeted me at the door and welcomed me into his office. We went over all the details and had me in signing the papers and closing the deal within an hour. I've been places where it was harder buying a set of tires than this new X5. Joey covered all the functions of the new hi-tech X5 and offered to input all the personal set-up info into the car for me before I arrived. The main reason I chose BMW of Columbia in the first place was that when I called them, they honestly wanted my business and followed through with everything. I talked with other dealers in the region who just wouldn't call me back. They even gave me a very generous discount on the car I selected before I asked for it. On all accounts, I recommend BMW of Columbia and salesman, Joey McIntosh, very highly. More

Let me start off by saying that this is not the first Let me start off by saying that this is not the first time I bought a car from Jeremy at BMW of Columbia. My experience started when I needed servi Let me start off by saying that this is not the first time I bought a car from Jeremy at BMW of Columbia. My experience started when I needed service on my existing BMW 325xi and dropped it off for service to be given an estimate later. It was fixed UNDER the price given to me. It was washed and vacuumed and running like new. A year later I dropped it off again and they waited for me AFTER hours to get the car. Michael in the service dept. kept me up to date on what was being done and again, it was less than first quoted. This brings me as to why I went back when it was time to trade it in for my 335i. I wasn't treated as a customer, I was treated like a friend. I told Jeremy what I was looking for on the phone and when I could be there, and when my wife and I drove up, the car he had in mind for me was on the "Show Ramp" in front of the dealership, looking like new. A test drive later and it was mine. Fast forward to the present. My Son is looking is for a car in a trader paper and on line but I called Jeremy. He called back to say he had something for us to look at. It was without a doubt the best of all the cars we had considered. One test drive and we brought it home. Best car, best deal. Period! BMW of Columbia has the whole package. Great cars, great rates, great deals. And please don't forget how important service is after the sale. That's what had me coming back. You owe it to yourself, if you are shopping for a car, to swing by BMW of Columbia and ask for Jeremy. It might be your only stop. More

This was my first visit to any BMW dealership, as I have been a loyal Infiniti customer for years. From driving up through the cleanest lot to signing on the dotted line, Jeremy Easterling guided me through been a loyal Infiniti customer for years. From driving up through the cleanest lot to signing on the dotted line, Jeremy Easterling guided me through the quickest, most pleasurable experience I have EVER had....in and out in an hour. One day earlier, I contacted the GM, Jason Branham, gave him an overview of what I desired in a car, what i didn't feel necessary, payment range, and viola!!! I arrived for my appointment today and was greeted by 3 smiling gentlemen (2 of which were waiting to see me - talk about feeling like special). They were so easy to talk to, which instantly put me at ease. They walked me through the showroom and to a car waiting for me to test drive. Jeremy took me on a guided tour into the BMW machine and technology. I was blown away and I'm a techie! Seriously impressed. J. asked me how i like to drive and he delivered!! We had a blast! He pulled over and had me drive and i fell in love with the car! Such a dream. I felt completely at ease, supported and safe. Almost like being with a family member. He was professional, courteous, kind and a true BMW expert. The guy even found $3000 equity in my leased vehicle i could apply to my new BMW and an additional $1000 bc of my insurance provider incentive!! BLEW.ME.AWAY!!! If you want the best, schedule an appointment with Jeremy Easterling. I'd never write this if i hadn't been given extraordinary service! More

I would say I am pleased with this dealership and the saleman who assisted me. I actually went in to have my current BMW serviced and look at used convertible but traded in my current BMW on a new (non saleman who assisted me. I actually went in to have my current BMW serviced and look at used convertible but traded in my current BMW on a new (non convertible) model instead. More

Hands down, Michael Brooks in Service simply makes my Service Experience the very best I've experienced in years. He is able to quickly grasp what I need and knows how to keep the service experience foc Service Experience the very best I've experienced in years. He is able to quickly grasp what I need and knows how to keep the service experience focused on fixing the problem and making my car better when it comes out than when it went in for service. Friendly, accurate, knowledgeable, all describe Mike. He knows how to work with the Mechanic team behind the wall to provide stellar service. In the military we would say, "promote now!" More

We had a great experience! I did all my numbers and had all my questions answered by their Internet Team and then we came in and worked with Jeremy. It was quick, easy and fun! Great team over at BMW Colum all my questions answered by their Internet Team and then we came in and worked with Jeremy. It was quick, easy and fun! Great team over at BMW Columbia! More

My experience with everyone that I dealt with at Columbia BMW was excellent - everyone was professional, knowledgeable, responsive and courteous. I was an out of state buyer (Colorado). Joe in sales accura BMW was excellent - everyone was professional, knowledgeable, responsive and courteous. I was an out of state buyer (Colorado). Joe in sales accurately described the car I was interested in before I decided to fly to S.C. to inspect and buy the car. Dean in service inspected the car for any issues before I arrived and he also went over the car with me when I arrived. Dean also provided me with the complete history of the car. Zack was able to find an answer to my parts question even though the answer could not be found in the parts database. I have recommended Columbia BMW to my friends and family and they will be the first place I shop for my next BMW. More

Recent purchase of X3, my first BMW, but not from this dealer. Yet treated as if I had. Needed a valet key, which is pricey for a plastic key, hence the ok rating. Zac Cariens was very courteous and he dealer. Yet treated as if I had. Needed a valet key, which is pricey for a plastic key, hence the ok rating. Zac Cariens was very courteous and helpful, taking extra time to check something on the car, not a scheduled appt. Overall, I felt a warm welcome into the BMW family from BMW of Columbia. More