BMW Of Columbia
Columbia, SC
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Joey did a super job. We had to order my car and he kept me informed of the progress every step of the way. We spent a lot of time going over car "minutia" during the delivery....because I asked so many qu me informed of the progress every step of the way. We spent a lot of time going over car "minutia" during the delivery....because I asked so many question! Highly recommend Joey McIntosh because of his professionalism and knowledge. More
Mike was very helpful; he kept me posted on progress on the fuel system related problem. He was very cordial and concerned with making sure the repair was successful and that I was satisfied with the resul the fuel system related problem. He was very cordial and concerned with making sure the repair was successful and that I was satisfied with the results. More
This was an excellent sales experience. We were able to get a fair price for our trade in and are extremely happy with our new X1. Joe was a pleasure to work with and I would recommend him to anyone I know get a fair price for our trade in and are extremely happy with our new X1. Joe was a pleasure to work with and I would recommend him to anyone I know who is interested in a BMW product. Thanks Joe. More
The experience at BMW of Columbia was good from the start. I would recommend them to my friends. They were very helpful. Jeremy Easterling made sure I was pleased with my purchase. start. I would recommend them to my friends. They were very helpful. Jeremy Easterling made sure I was pleased with my purchase. More
I am visiting Columbia from out of town and this morning found a nail in my tire. When I called the dealership, they told me that because this was an emergency to immediately bring the car in and they would found a nail in my tire. When I called the dealership, they told me that because this was an emergency to immediately bring the car in and they would take care of it. After they checked my car in, a shuttle drove me to work. They replaced my tire in about 2 hours and offered to pick me up then or whenever it was convenient. Not only was the service exceptional, they honored my wheel and tire warranty and did a great job! There are very few perfect experiences as a customer, but this was truly one of them. More
Jeremy was very nice and helpful with my trade-in for a new vehicle. He worked with me and my father to get me the best deal! He showed me how to use everything in the car. I appreciate his great customer new vehicle. He worked with me and my father to get me the best deal! He showed me how to use everything in the car. I appreciate his great customer service and would recommend him to others. More
Almost 2 years ago I traded in my 2007 X5 and purchased the new 2011 X3 from Jeremy, he was very helpful in making the trade-in process so quick and easy. This past weekend, I brought in my 2000 323i for the new 2011 X3 from Jeremy, he was very helpful in making the trade-in process so quick and easy. This past weekend, I brought in my 2000 323i for Service and spoke with Jeremy regarding the need to sell it since I have been driving the X3 the majority of the time. He was able to work with me and promised he would find him a good home knowing it was to part with my 323i that I loved for the past 13 and 1/2 years. More
I will forever be a customer. My experience was awesome. Thanks JOE!!!!! All smile here!! We will enjoy the 335I convertible. We will send more people your way if they are looking for a Nice Car. Kimberl Thanks JOE!!!!! All smile here!! We will enjoy the 335I convertible. We will send more people your way if they are looking for a Nice Car. Kimberly & Terry W. More
I purchased a 2012 335i from this dealership and I couldn't be happier. I traveled from Augusta, GA. All personnel were professional, knowledgeable and very courteous offering me drinks several times. couldn't be happier. I traveled from Augusta, GA. All personnel were professional, knowledgeable and very courteous offering me drinks several times. Joe S. was very understanding of my unruly children, and Nate kept me entertained as well. Chad is an EXCELLENT finance guy. He beat USAA's best finance rate, which saved a considerable amount. The dealership has two buildings, which was nice because I felt a bit secluded from the chaos of the showroom. The only "improve" I have for this dealer is the overall time of the transaction seemed very long and drawn out. Joe S. has touched base with me and made sure I was happy with my 335i- which I obviously am. I also considered the Audi S4 and Lexus GS350 (the Lexus salesmen in Augusta are TERRIBLE)... So, the folks here will go above and beyond to make sure you are having a great experience. More
We drove down to Columbia from the Asheville / Hendersonville, NC area with plans to look at several 2006-2008 Honda CR-V's that we saw on-line at local new car dealers. We decided to visit BMW o Hendersonville, NC area with plans to look at several 2006-2008 Honda CR-V's that we saw on-line at local new car dealers. We decided to visit BMW of Columbia first since they appeared to have the best deal on a low-mileage 2008 model. Joe Sicilio greeted us warmly and throughout our interactions, he was very personable and professional. After test driving the vehicle and getting our trade-in appraised, we were able to "make a deal" (we didn't feel a strong need to look at the other vehicles). Chad Morris then aptly assisted with processing all of the needed paperwork, including everything required for us as an out-of-state buyer. Within a few hours we were on our way back home with our new (to us) vehicle and with positive memories of our experience. Car buying would be much more pleasant if other dealers treated their customers as we were treated today! More