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BMW Of Columbia

Columbia, SC

4.6
1,155 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,155 reviews

March 18, 2025

BMW service department works with me and gets my car into service within a timely manner. The staff is very helpful with explaining the service. There’s a friendly face to welcome you as you walk in the doo More

by dlbonenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Demetrius
Mar 21, 2025 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

Good dealership but the service department needs improvement as far as the service wait times More

by verabettisbutterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Sebastian
Mar 21, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2025

Nice and clean. Movies and more snack options for guest sitting in waiting room area. More

by Cheez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Mar 21, 2025 -

BMW Of Columbia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2025

Dante who works in sales, is awesome very helpful and efficient Went above and beyond to help with a issue I had after buying my car, management is awesome as well Thank you! More

by riamommy4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
Mar 21, 2025 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

This is the best bmw dealership in the surrounding states. Go out of their way with customer service. More

by Golfclubman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen
Mar 18, 2025 -

BMW Of Columbia responded

Hi, thank you so much for your positive comments about BMW of Columbia! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2025

Sebastian Griffin is a very informative guy very Courteous and I'm really appreciate his team More

by pastorhopkins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Griffin
Mar 18, 2025 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2025

Very disappointed in the service from manager and clerk, incompetent and not at all accommodating. New manager and new attendant doesn't make a good fit for customer More

by Tstag_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance,
Mar 15, 2025 -

BMW Of Columbia responded

Thank you for reaching out regarding your concerns with service. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

March 13, 2025

My service today went really well. I was kept informed of wha was goin on with my car & how much It would cost, I really appreciate the services I receive each time I bring my car in f More

by Babygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Mar 16, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Service rep friendly and professional. He kept me informed during the entire service process of progress and found issues. More

by lisa.frey61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Mar 15, 2025 -

BMW Of Columbia responded

Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Saint was a great advisor…very helpful and polite! !! 10 out of 10. I’ll definitely request him again! More

by Ericapsmith08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Mar 14, 2025 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

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