BMW Of Columbia

More than pleased!! Joe Sicilio & Henry Shugars were phenomenal and made what could have been a nightmare buying experience anywhere else, very smooth and went above & be Joe Sicilio & Henry Shugars were phenomenal and made what could have been a nightmare buying experience anywhere else, very smooth and went above & beyond to exceed my customer service expectations!!! The first BMW X5 that I bought in January had many issues (at no fault of the dealership) and could have absolutely been devastating to mine and my girls lives. I was in the service department so much, the people there started to think I worked there. After my frustrations exploded one day in Joe's office, he and Henry sat me down, calmed me down very quickly and within hours had a solution to my problems. They swapped the "bad" car out for another one and put me in an even better situation! My family is so truly grateful and thankful to these two. I would recommend either of them (and will) to all of my friends and family!! They truly care about the happiness of their customers. More

Amazing car buying experience!!! I have never before had such a GREAT car buying experience. From the first handshake with Joe Sicilio, I was made to feel welcome and appreciated. H I have never before had such a GREAT car buying experience. From the first handshake with Joe Sicilio, I was made to feel welcome and appreciated. He asked for a list of what was most important to me in purchasing a car, then offered options but never pressured me into choosing a vehicle. It was also extremely helpful to have a test route already mapped out- providing me with the ability to enjoy the drive as I become acquainted with the car I was test driving. When it came to the purchase price, I was amazed at all of the incentives available for BMW; The final purchase price was even better than I expected or had requested. After driving Infiniti cars for eighteen years, I am now sold on an amazing car- my new BMW 430i Grande Coup. Love it!! More

Bmw purchase This dealership has taken 180 degree turn ( for betterment ) under leadership of Mr .David Miles .I have known Mr .Miles for almost 2 years now and ha This dealership has taken 180 degree turn ( for betterment ) under leadership of Mr .David Miles .I have known Mr .Miles for almost 2 years now and has never been disappointed with his friendliness , willingness to help and customer service . Before arrival of Mr .Miles both I and My husband had decided to drift away from BMW and reconsider Benz or Porsche . However , once we dealt with Mr Miles , our perspective changed and we both bought BMW again and plan to continue as BMW customer until GM ( Mr Miles) of this dealership does not change . My recent experience 2 weeks back )of purchase of X3 was exceptional . Paperwok was done effociently , no delays , no glitches , explanation of options flawless and above all I got a price which I believe no dealership can match.My salesperson was Jeremy Easterling who was extremely proffesional and friendly who even did home delivery of my car despite my giving him a very short notice of change in my plans. It will be unfair if I omit mentioning customer friendliness as well as helpfulness of both Service manager ( Greg Yancey ) and my service Advisor for many years ( Michael Brooks ) . In nutshell , I will not hesitate to say that this dealership has exceeded both my and my husband's expectations. More

Great experience and great car! Just bought my first BMW after two long years of research. I normally hate the car buying process, but my experience with BMW of Columbia was great! L Just bought my first BMW after two long years of research. I normally hate the car buying process, but my experience with BMW of Columbia was great! Love the new dealership. Very friendly staff. Jeremy was easy and fun to work with and very knowledgeable of my car's features. Have already received follow up calls from staff to see how I'm enjoying the car. Great service! Love my convertible 430i! More

GREAT SERVICE Greg the service manager runs a top Award winning service Department Shout out to Sarah who also works for Greg in the service department. Thanks Greg the service manager runs a top Award winning service Department Shout out to Sarah who also works for Greg in the service department. Thanks More

Early 50th Birthday Present Bottom line, I LOVE my 740. The buying experience went very well. Jeremy Easterling is very knowledgeable about the vehicle and has helped me learn h Bottom line, I LOVE my 740. The buying experience went very well. Jeremy Easterling is very knowledgeable about the vehicle and has helped me learn how to operating this "Ultimate Diving Machine" the way it is intended to be driven. Overall, it was a great experience. More

Surprise My husband purchased our X6 from Jeremy. It was a red carpet experience. Jeremy even went as far as to personally deliver and set up my SURPRISE anniv My husband purchased our X6 from Jeremy. It was a red carpet experience. Jeremy even went as far as to personally deliver and set up my SURPRISE anniversary present. The service did not stop there. Jeremy is always available to answer any questions that I have and always makes it a point to stop and speak when I am in for the routine maintenance. Excellent customer service! More

Best of the Best! My experience with Jeremy Easterling and Otis Morris Jr.was great. They meet me at the door and made the process very easy. I was able to give most My experience with Jeremy Easterling and Otis Morris Jr.was great. They meet me at the door and made the process very easy. I was able to give most information over the phone, and drive off in my new vehicle with no time wasted. Great hospitality also, who doesn't like Starbucks when your waiting to finalize a deal. Keep up the good work....I will be back in the future to buy, and will recommend BMW to my friends and family. More

Wonderful customer service! After purchasing my BMW I feel as if I will never purchase a different car. While at BMW of Columbia I had the pleasure to have Jermey as my sales per After purchasing my BMW I feel as if I will never purchase a different car. While at BMW of Columbia I had the pleasure to have Jermey as my sales personal. He's great, caring, and really explains what features your car has and doesn't have. I would highly recommend BMW of Columbia to everyone and please ask for Jeremey, he genuinetly cares about his customers! More

Jeremy was terrific Our experience at BMW of Columbia was easy thanks to Jeremy Easterling. Jeremy and the team was able to find the color and options we wanted, at the p Our experience at BMW of Columbia was easy thanks to Jeremy Easterling. Jeremy and the team was able to find the color and options we wanted, at the price target we set. More