BMW Of Columbia

As soon as I stepped onto the lot, Mr. Moser welcomed me to the dealership and asked if he could help me in anyway possible. I told him I was looking for "Nate", and he graciously walked me into the showroo to the dealership and asked if he could help me in anyway possible. I told him I was looking for "Nate", and he graciously walked me into the showroom and grabbed Mr. Cartwright. Mr. Cartwright was also very welcoming, and eased me into the process of initial paperwork and the test drive. He introduced Tyler Moser as a new sales associate who would be working with me that day. Mr. Moser was very professional throughout the test drive/paperwork process. He was outgoing, easy to talk to, and was very knowledgeable about the vehicle I was test driving. Once we returned from the test drive, Mr. Carwright brought be into his office to complete the credit check/financing paperwork. Again, I felt very comfortable throughout the process and never felt hassled. Overall, from the time I walked in the dealership till the second I left, I felt very comfortable. The showroom had nice couches and tv's, so I didn't have to miss any college football on my Saturday while the financing was being processed. I got a great deal on the car I ended up purchasing, as I feel all of their vehicles are more than fairly priced. I cannot recommend Mr. Moser or Mr. Cartwright enough, and I will surely be back next time I'm looking for a vehicle. More

Joey was very helpful and knowledgeable about the 2010 Buick LaCrosse that I purchased. Although his sales manager was a little stern my overall experience was great. I woukd recommend this dealership and Buick LaCrosse that I purchased. Although his sales manager was a little stern my overall experience was great. I woukd recommend this dealership and also Joey. More

words cannot express my graitude to Randy for the great experience I had the day I purchased my Miata. Randy knew that I had just lost my father and I was not in the best shape emotionally, but he was v experience I had the day I purchased my Miata. Randy knew that I had just lost my father and I was not in the best shape emotionally, but he was very kind, supportive and helped ease the process of purchasing my car. I will highly recommend him and will return in the future for my next car. thanks vickie robinson More

I purchased a vehicle from out of state sight unseen, the team at BMW of Columbia led by Joey McIntosh made this transaction as pleasant as possible through constant communication and transparency. It requir team at BMW of Columbia led by Joey McIntosh made this transaction as pleasant as possible through constant communication and transparency. It requires a significant amount of trust to buy a used luxury vehicle over hte internet without ever seeing the vehicle. Working with Joey validated this trust, the vehicle was in incredible condition and exactly as advertised. I highly recommend this dealer and sales agent. More

We had a great experience with Sam at BMW of Columbia! We had a great experience with Sam at BMW of Columbia! He was very accessible and transparent throughout our process of Leasing our new BMW X5! He We had a great experience with Sam at BMW of Columbia! He was very accessible and transparent throughout our process of Leasing our new BMW X5! He worked closely to make sure all our needs/wants were met. We have definitely developed a friendship through this process...and look forward to working with Sam in the future! More

BMW of Columbia once again took advantage of a woman (my wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a loaner vehicle for my wife. They nicely gave my wife a rental car from Enterprise in which BMW of Columbia was to pay for the rental. My wife had to give Enterprise a credit card for safe keeping. In August my wife received her Visa Bill and there was a charge on the Bill for the rental car from Enterprise. She contacted Enterprise and asked why the charge on her bill. Enterprise Stated BMW had not paid the bill. My wife called BMW, one of the service reps said they would check on it and get back to her. Two days later still had not heard. My wife went to BMW and saw Dean Petersen who said he would take care of it that day. Here it is two weeks later and the charge has still not been paid. 2. 8/24/2013 - The right front headlight on my wifes 2006 325I. I was out of town and my wife had to get the headlight fixed. BMW of Columbia charged my wife $28.60 for the headlight and $384.00 to reinsulate the wiring. That is a total of $412.60 to replace a headlight. Upon returning home I called someone else who works on BMW and thye stated the most it would cost to install and rewire the headlight would be the cost of the headlight and one hour of labor (95 per hour). so the most it coud be $142.50. BMW's cost for the same work and just rewrapping the wires was almost three times the cost. BMW and enterprise took care of the problem with the rental car. I was also given more information for the headlight. Upon this information i am satisfied with the outcome. More

I live in Florence and wanted to trade my BMW for a new model. I found this dealership and was impressed with the tremendous selection, more than anyone in the state! As a woman, I was hesitant to work wit model. I found this dealership and was impressed with the tremendous selection, more than anyone in the state! As a woman, I was hesitant to work with a dealership out of the area and eve tried to buy locally. These guys are the absolute best, Everything was answered open and honestly, no hidden numbers, just straight up communication. The car was delivered to my home in Florence and every option, gadget and toy was fully explained - amazing. Jeremy eve programmed his phone so if I was confused I had an immediate person to call. I've always been in love with the brand, now I have the same loyalty to a dealer. Thank you. More

Fantastic buying experience! Jeremy made buying a car not only painless but a very enjoyable experience. I highly recommend BMW of Columbia, great people, fair prices. only painless but a very enjoyable experience. I highly recommend BMW of Columbia, great people, fair prices. More

I came into BMW of Columbia to diagnose a problem with my 2007 BMW and look into a possible trade-in for a newer model. Daren was excellent, as always, and even went so far as to answer some questions about 2007 BMW and look into a possible trade-in for a newer model. Daren was excellent, as always, and even went so far as to answer some questions about models and financing for me. He went out of his way on several occasions to check in with me during the process. I ended up working with Joey McIntosh on the purchase of my new 335i Sedan. He was awesome! He went out of his way to be available for any questions I had during the process (via text, email, and phone!). I wouldn't hesitate to recommend him, or BMW of Columbia, to anyone looking to purchase a new BMW. More

Prior to this trip to BMW of Columbia, I owned a BMW Z4 that I was ambivalent about replacing. Joey went out of his way not to pressure me. When I told him that one drawback is that the dealership is abo that I was ambivalent about replacing. Joey went out of his way not to pressure me. When I told him that one drawback is that the dealership is about 40 miles from my home, he said that he would come to my house, bring a loaner and pick up/return my car. Tomorrow, he is doing just that. I was really impressed with my experience. I had bought two BMW's from the dealership when it was Hancock and my experience was not nearly as positive. More