BMW Of Columbia
Columbia, SC
Filter Reviews by Keyword
By Type
Showing 909 reviews
Joe Sicilio made buying an almost new BMW X5 diesel a seamless experience by giving us a fair price for our trade-in vehicle and coordinating a matching loan interest rate with our credit union. Chad too seamless experience by giving us a fair price for our trade-in vehicle and coordinating a matching loan interest rate with our credit union. Chad took care of the paperwork without pressuring us into buying extra services. We came in just to look and walked out with a new vehicle in a couple of hours that we're very happy with. More
We had a great experience with Joe at BMW of Columbia, SC. Looking to trade in our Mercedes, we originally planned to only look at Mercedes. Randomly we decided to stop and look at BMW and we couldn't be SC. Looking to trade in our Mercedes, we originally planned to only look at Mercedes. Randomly we decided to stop and look at BMW and we couldn't be happier that we came onto their parking lot and met Joe. Aside from the fabulous, friendly customer service, we were optimally impressed with BMW's maintenance program. Being that we put a huge amount of miles on our cars every year, maintenance can get costly and if not kept up with properly our cars could loose an even greater value for re-sale. Their maintenance program assures us that our new vehicle will be properly taken care of without us having to worry about the unplanned future maintenance costs that pop up. Joe was very upfront and honest. He really listened to everything we said we wanted and certainly delivered. We are most certain that when we shop for another vehicle in the future that it will be a BMW and that it will come from BMW of Columbia, SC. More
I liked the transparency in terms of the information about the used car that I bought. Joe Sicilio is a very genuine guy. He asked a lot of questions in the beginning without making any assumptions, tha about the used car that I bought. Joe Sicilio is a very genuine guy. He asked a lot of questions in the beginning without making any assumptions, that was good. Then, he answered all my questions to the best he can and he was honest. The dealership looked very professional overall - hope my impressions stay the same after bringing the car for service. More
I had a good experience at this dealership because the salesman was patient with me and explained everything that was going to happen during the purchase of my car. He also understood all my concerns with salesman was patient with me and explained everything that was going to happen during the purchase of my car. He also understood all my concerns with buying a pre-owned car and ensured me that everything would be ok. More
Erika Garcia continues to exhibit general concern and professionalism with every visit. Her disposition is always pleasant and inviting, which gives me the satisfaction of knowing that I will be receivin professionalism with every visit. Her disposition is always pleasant and inviting, which gives me the satisfaction of knowing that I will be receiving the best care possible, as well as my vehicle. Further, Erika Garcia always keeps me informed throughout the service process/progress and ensures that I completely satisfied with my stay. Finally, I am truly impressed with her ability to provide a "loaner" for me when my vehicle receives service. Erika Garcia is awesome! Sincerely, Mr. Harris More
Henry came out and greated me and made me feel welcome at BMW of Columbia! I already knew what car I wanted so Henry and I sat down and discussed what I wanted (accessories) on or with the car. Henry ordered BMW of Columbia! I already knew what car I wanted so Henry and I sat down and discussed what I wanted (accessories) on or with the car. Henry ordered the car and it was exactly what I wanted...right down to the color, he made me feel right at home, part of the family!!! Henry was very professional and curtious! I couldn't have asked for anyone better!!! He even called me the day after and asked how things are with my new car. I've never had anyone do that before...Henry's the best!!! More
Jody was fantastic. He made this the best car buying experience I have ever had. It was quick, easy to understand, informative, and fun!! As a female, I've had HORRIBLE experiences In past when car shop experience I have ever had. It was quick, easy to understand, informative, and fun!! As a female, I've had HORRIBLE experiences In past when car shopping. That was certainly not the case here. Jody made the experience much more fun than I expected. I left with my new X5 feeling as if I was appreciated and well taken care of by Chad, the finance guy, Zac, the guy from the accessories department, and Jeff the manager. I would definitely recommend going here to shop and asking for Joey! You will not be disappointed with the cars or the buying experience! More
This is my first BMW and I was a little anxious. Joey was great from the moment I walked in the door with my old truck to out the door with my new BMW. Thanks Joey great from the moment I walked in the door with my old truck to out the door with my new BMW. Thanks Joey More
I was interested in a used Audi A6 they had on the lot and was a little hesitant in seeing it, since the dealership was over an hour away. I called to inquire about the car and was quickly transferred to and was a little hesitant in seeing it, since the dealership was over an hour away. I called to inquire about the car and was quickly transferred to someone who gladly answered all my questions, so I decided to drive the hour. Once I arrived, I was immediately greeted by staff and promptly seen by Joey. Joey was friendly and patiently answered all of my questions. If he wasn't sure, he was quick to find the answer. I had plenty of time to test drive the car and make a decision without any pressure from Joey. Once I decided to buy the Audi, Joey continued to be involved giving me answers to earlier questions and giving me updates on my car as it was being cleaned and readied for me to take home. The Audi was in great condition! I have to say it looked much better in person than online. Other than a couple of very minor cosmetic blemishes on the outside, it LITERALLY looks and runs like a new Audi. People easily guess I paid $10,000 more for it than I really did. I took it to a mechanic to have it fully inspected and he was done in less than 15 minutes. That's how clean the car is. On the quality of service and cars they provide, I definitely recommend BMW of Columbia! More
I had a need for emergency service and had no choice but to just drive in. The response was immediate & Erika Garcia did a great job in getting my car in and out in one day and coordinating everything effi to just drive in. The response was immediate & Erika Garcia did a great job in getting my car in and out in one day and coordinating everything efficiently with me. Jake, who drove me in the courtesy car to and from my place of employment was always personable and professional. It was a pleasure to receive such great service. Steve Husman More