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BMW Of Columbia
Columbia, SC
941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 20, 2013
I am visiting Columbia from out of town and this morning found a nail in my tire. When I called the dealership, they told me that because this was an emergency to immediately bring the car in and they would found a nail in my tire. When I called the dealership, they told me that because this was an emergency to immediately bring the car in and they would take care of it. After they checked my car in, a shuttle drove me to work. They replaced my tire in about 2 hours and offered to pick me up then or whenever it was convenient. Not only was the service exceptional, they honored my wheel and tire warranty and did a great job! There are very few perfect experiences as a customer, but this was truly one of them. More
by tylercooper
Employees Worked With
Daren Ball
March 10, 2013
Jeremy was very nice and helpful with my trade-in for a new vehicle. He worked with me and my father to get me the best deal! He showed me how to use everything in the car. I appreciate his great customer new vehicle. He worked with me and my father to get me the best deal! He showed me how to use everything in the car. I appreciate his great customer service and would recommend him to others. More
by Westmc
Employees Worked With
Jeremy Easterling
March 05, 2013
Almost 2 years ago I traded in my 2007 X5 and purchased the new 2011 X3 from Jeremy, he was very helpful in making the trade-in process so quick and easy. This past weekend, I brought in my 2000 323i for the new 2011 X3 from Jeremy, he was very helpful in making the trade-in process so quick and easy. This past weekend, I brought in my 2000 323i for Service and spoke with Jeremy regarding the need to sell it since I have been driving the X3 the majority of the time. He was able to work with me and promised he would find him a good home knowing it was to part with my 323i that I loved for the past 13 and 1/2 years. More
by DWRidenour
Employees Worked With
Jeremy Easterling
March 05, 2013
I will forever be a customer. My experience was awesome. Thanks JOE!!!!! All smile here!! We will enjoy the 335I convertible. We will send more people your way if they are looking for a Nice Car. Kimberl Thanks JOE!!!!! All smile here!! We will enjoy the 335I convertible. We will send more people your way if they are looking for a Nice Car. Kimberly & Terry W. More
by JuzFab
Employees Worked With
Joe Sicilio
March 04, 2013
I purchased a 2012 335i from this dealership and I couldn't be happier. I traveled from Augusta, GA. All personnel were professional, knowledgeable and very courteous offering me drinks several times. couldn't be happier. I traveled from Augusta, GA. All personnel were professional, knowledgeable and very courteous offering me drinks several times. Joe S. was very understanding of my unruly children, and Nate kept me entertained as well. Chad is an EXCELLENT finance guy. He beat USAA's best finance rate, which saved a considerable amount. The dealership has two buildings, which was nice because I felt a bit secluded from the chaos of the showroom. The only "improve" I have for this dealer is the overall time of the transaction seemed very long and drawn out. Joe S. has touched base with me and made sure I was happy with my 335i- which I obviously am. I also considered the Audi S4 and Lexus GS350 (the Lexus salesmen in Augusta are TERRIBLE)... So, the folks here will go above and beyond to make sure you are having a great experience. More
by jbiz
Employees Worked With
General Sales Manager, Nate Cartwright, Joe Sicilio, Chad Morris
March 02, 2013
We drove down to Columbia from the Asheville / Hendersonville, NC area with plans to look at several 2006-2008 Honda CR-V's that we saw on-line at local new car dealers. We decided to visit BMW o Hendersonville, NC area with plans to look at several 2006-2008 Honda CR-V's that we saw on-line at local new car dealers. We decided to visit BMW of Columbia first since they appeared to have the best deal on a low-mileage 2008 model. Joe Sicilio greeted us warmly and throughout our interactions, he was very personable and professional. After test driving the vehicle and getting our trade-in appraised, we were able to "make a deal" (we didn't feel a strong need to look at the other vehicles). Chad Morris then aptly assisted with processing all of the needed paperwork, including everything required for us as an out-of-state buyer. Within a few hours we were on our way back home with our new (to us) vehicle and with positive memories of our experience. Car buying would be much more pleasant if other dealers treated their customers as we were treated today! More
by EBrownWNC
Employees Worked With
Joe Sicilio, Chad Morris
February 26, 2013
This is my 3rd BMW from Joey McIntosh. Absolutely a This is my 3rd BMW from Joey McIntosh. Absolutely a pleasure to deal with and above and beyond helpfulness to make sure what I'm looking at is exa This is my 3rd BMW from Joey McIntosh. Absolutely a pleasure to deal with and above and beyond helpfulness to make sure what I'm looking at is exactly what I need/want. Anyone that takes the time to seek Mr. McIntosh is in for a treat. A truly professional and respectful experience. You make buying a BMW fun! Thanks, Joey for the fun and laughs...We'll do this again...and again...and again! I'm a customer for life!! Prior review from BMW #2, 4/13/2012 - same story...great dealership, great people, great experience. More
by Porsche97
Employees Worked With
Joey McIntosh
February 24, 2013
Joey McIntosh was polite and non-aggressive. I have purchased many cars at other dealerships and always had at least one negative experience during the process. This purchase was easy and I got no pre purchased many cars at other dealerships and always had at least one negative experience during the process. This purchase was easy and I got no pressure from anybody. I knew what I wanted when I got there and the entire process was cordial. I've had the car for a week now and I'm very satisfied. Ben Brady More
by BWBRPH
Employees Worked With
Joey McIntosh
February 21, 2013
I highly recommend BMW of Columbia and especially Joey McIntosh if you are interested in purchasing a BMW in the Columbia SC area. Joey was extremely professional and informative, and took his time as we McIntosh if you are interested in purchasing a BMW in the Columbia SC area. Joey was extremely professional and informative, and took his time as we worked our way through the buying process. He answered all of our questions and we never felt hurried or pressured. Once we decided on the model (an X3), he did an excellent job in walking us through the various features of the car's system. We were very pleased with his customer service and have enjoyed our new BMW. M. Phalen More
by MartyBMW
Employees Worked With
Joey McIntosh
February 18, 2013
Joey was a real pleasure to work with. He was well informed, friendly and made purchasing a new BMW a nice experience. I would definitely recommend this dealership and tell friends and family to ask informed, friendly and made purchasing a new BMW a nice experience. I would definitely recommend this dealership and tell friends and family to ask for Joey specifically. More
by GreyKitty7
Employees Worked With
Joey McIntosh
