BMW Of Columbia

When I initially went into the store, I did not have very high expectations as far as making a purchase. Owning a BMW has been a dream of mine since I drove my first one (7 series rental) in Germany back in high expectations as far as making a purchase. Owning a BMW has been a dream of mine since I drove my first one (7 series rental) in Germany back in 1996. Fast forward to the present and I have finally made the dream come true. This would not have been possible without Lloyd's help and "patience". I consider myself a potential nightmare for the average sales person. I didn't just want to own a car with a BMW emblem on it. I wanted to own what I considered to be a well-equiped machine! And, I wanted it all for nothing or, as close to nothing as possible. Realistically, I knew the cost would be high but remained hopeful I would be able to pull it off. Lloyd worked with me several times before I was ready to make my purchase. There was never any pressure to buy or make any huge sacrifices in options. He is a very friendly guy. My four year old daughter had a great time each time we visited the store. He always had some paper and colored pens for her to draw with. Lloyd is a very family friendly guy. My family and I got to know him on a personal level very well. I suggest you request him by name if you are reading this and considering making a purchase of your own. My entire experience from day one to the day after my BMW Experience was GREAT! Super happy with my 2012 BMW 535i xDrive... WELL-EQUIPPED! More

BMW of Columbia has a great sales and customer service staff. My sales rep Llyod was extremely friendly and helpful! The whole process was really easy and I ended up leaving with the car I wanted! In the staff. My sales rep Llyod was extremely friendly and helpful! The whole process was really easy and I ended up leaving with the car I wanted! In the finance department Chad helped me and was also really helpful and made the process really easy! I have worked in sales my whole life and I must say it feels nice to have a professional sales representative who knows what they are doing! Great Job! More

Lloyd was very helpful with everything from the sale negotiation through the reprocessing of the financial paperwork. He also very quickly and thoroughly responded to coordinating my needs to a couple negotiation through the reprocessing of the financial paperwork. He also very quickly and thoroughly responded to coordinating my needs to a couple of things that needed done when I returned to the dealership the following day. He also went out of his way to help get signatures from my husband that were required, as he was out of town at the time. Outstanding service! More

My first time experience with the dealer wasn't very good. I saw an add on the internet for used SUV , I call it up to see if the car was available ,on a Saturday afternoon my family and I drove 3 ho good. I saw an add on the internet for used SUV , I call it up to see if the car was available ,on a Saturday afternoon my family and I drove 3 hours to get to the dealer and see the SUV ,loved the vehicle was just what I was looking for , spoke with Mr Colby , he was very helpful , I told him that I wanted the car and I had financial arrangements with my bank , he was ok with that and ask me for a deposit to hold the car.I gave him the deposit and He said that they would hold the car until Tuesday .I told him that Monday morning I was going to the bank to get every thing setup . On Monday morning Mr Richard call me to ask me what time was coming to the dealer ,I told him that I was going to bank and I would call him as soon I have a answer from my bank . Got to bank and they told me that I had to do the application again because it was done more than a month ago , but wouldn't take long because they have all my information. So I call Mr Richard and explained it to him and told him that the bank would have every thing done by Tuesday . So I call Mr Richard on Tuesday afternoon to tell him that I have every thing ready to go and that I was coming to pickup the car He tells me that they have sold the car . I'm very disappointed after all . I think that was very UNPROFESSIONAL by the dealer , because I have a deposit to hold the car, I know I will get the money back ,but I wanted the car. More

I went in hoping to purchase a BMW and trade in my other car. I was anxious going to the dealership as a single female on my own and Brett made me feel so comfortable. It was a great experience. There was n car. I was anxious going to the dealership as a single female on my own and Brett made me feel so comfortable. It was a great experience. There was no hassle on the price. I was given a fair trade and a fair price for my new car. Nate as the Sales Manager was funny and easy to work with. Chad, the Business Manager made the paperwork an easy process. Overall, it was a great experience. I was treated professionally and felt no pressure at all. I am extremely happy with my new car and will be a life-long client of BMW of Columbia. More

For this being my first time buying a car from a dealer, For this being my first time buying a car from a dealer, I have to say every dealer from here on out has a lot to live up to. Everyone at the deale For this being my first time buying a car from a dealer, I have to say every dealer from here on out has a lot to live up to. Everyone at the dealer was so nice, friendly, honest and really made me feel comfortable even as I was freaking out about finally making a decision on a car. Especially Joe, I can't thank him enough for all of his help. More

I was greeted and treated with respect and made to feel welcome as soon as I arrived. I did not feel preasured in to purchasing the vehicle and my questions and concerns were addressed before a deal was welcome as soon as I arrived. I did not feel preasured in to purchasing the vehicle and my questions and concerns were addressed before a deal was made. Joey was very professional and made sure I was happy with the vehicle and that it was as described. More

Joe Sicilio made buying an almost new BMW X5 diesel a seamless experience by giving us a fair price for our trade-in vehicle and coordinating a matching loan interest rate with our credit union. Chad too seamless experience by giving us a fair price for our trade-in vehicle and coordinating a matching loan interest rate with our credit union. Chad took care of the paperwork without pressuring us into buying extra services. We came in just to look and walked out with a new vehicle in a couple of hours that we're very happy with. More

I went in to have some work done on my 8 year old BMW Z4, and instead left in a 3 year old CPO 5 Series. Colby Alley helped me select the right vehicle for my needs, showed me multiple cars to help me compa and instead left in a 3 year old CPO 5 Series. Colby Alley helped me select the right vehicle for my needs, showed me multiple cars to help me compare different models against each other, and made the closing process a breeze. My "new to me" BMW is the perfect fit for both my budget, as well as my family, and I couldn't be happier with my purchase. After the sale, I discovered a couple things that I wanted to correct, and knowing full well I purchased a used vehicle, went back to have them taken care of. I did not expect, nor ask, the dealership to cover the costs of the repairs, as they were nothing major, just things I wanted to have taken care of. The service manager came out, and instead of letting me know the cost, told me everything had been taken care of, and that my car was just a few minutes from coming out of clean up. This kind of service I've only experienced with one other company, and that's Apple. The level of service I've received from everybody at BMW of Columbia, from sales to service, has convinced me there isn't another place in town that deserves my business more. I'm already planning to replace my wife's car at BMW of Columbia, and look forward to working with Colby and the rest of the staff again soon. Thank you BMW of Columbia, for making this such an enjoyable experience. My expectations were not just met, but exceeded in every way. More

We had a great experience with Joe at BMW of Columbia, SC. Looking to trade in our Mercedes, we originally planned to only look at Mercedes. Randomly we decided to stop and look at BMW and we couldn't be SC. Looking to trade in our Mercedes, we originally planned to only look at Mercedes. Randomly we decided to stop and look at BMW and we couldn't be happier that we came onto their parking lot and met Joe. Aside from the fabulous, friendly customer service, we were optimally impressed with BMW's maintenance program. Being that we put a huge amount of miles on our cars every year, maintenance can get costly and if not kept up with properly our cars could loose an even greater value for re-sale. Their maintenance program assures us that our new vehicle will be properly taken care of without us having to worry about the unplanned future maintenance costs that pop up. Joe was very upfront and honest. He really listened to everything we said we wanted and certainly delivered. We are most certain that when we shop for another vehicle in the future that it will be a BMW and that it will come from BMW of Columbia, SC. More