BMW Of Columbia | Page 64

Zac & Demetris both were on top of things when it came to me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gent me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gentlemen help you with your needs. More

Very helpful and knowledgeable. I felt that the dealership had my best interest in mind. My service tech was excellent I felt that the dealership had my best interest in mind. My service tech was excellent More

This is just my second time there and it was satisfactory. They need to store more parts for vehicles in-house to avoid customers waiting for days for a part! satisfactory. They need to store more parts for vehicles in-house to avoid customers waiting for days for a part! More

They were professional, kept me informed of the matenance process, and didn't push upselling what I couldn't afford. process, and didn't push upselling what I couldn't afford. More

Everyone I worked with was very friendly and professional. The process was smooth and I love the car I bought. professional. The process was smooth and I love the car I bought. More

Anthony (service rep) did a pretty good job of informing me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. More

This dealership has friendly and helpful customer service. It’s just disheartening to know how hard it is to reserve a courtesy vehicle. service. It’s just disheartening to know how hard it is to reserve a courtesy vehicle. More

This dealership is bar none they go beyond being courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the proces courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the process and give you a play by play to what's going on,have gotten 3 cars from and I look forward to my fourth. More

The service and parts departments have been very helpful with my maintenance and repairs especially with my most recent windshield / wiper replacements and coordinating with the car wash who was responsible with my maintenance and repairs especially with my most recent windshield / wiper replacements and coordinating with the car wash who was responsible for the claim. More