BMW Of Columbia

Pleasurable Experience I was in the market for another BMW and went into Hancock BMW. I do not like pushy sales peolpe or sales persons that play what I consider to be games I was in the market for another BMW and went into Hancock BMW. I do not like pushy sales peolpe or sales persons that play what I consider to be games. Jay Johnson was an absolute professional who showed me the utmost respect and respected my time. I've recommend him to friends and would not hesitate to do so again. Consummate professional! More

Best service in town From the moment we walked in the door it was amazing, we told them what we wanted and they immediately found it and ensured the deal was sealed! Char From the moment we walked in the door it was amazing, we told them what we wanted and they immediately found it and ensured the deal was sealed! Charlie and Jay were amazing at inspecting the vehicle to make sure it was what we wanted and we sealed the deal with jay. This was a purchase for our daughter and I'm sure she will be more than pleased! Thanks for all your help! You guys were amazing!!!! More

Great experience After going through multiple dealerships and receiving horrible service, I came to BMW of Columbia, who had the car I wanted. It was a great experienc After going through multiple dealerships and receiving horrible service, I came to BMW of Columbia, who had the car I wanted. It was a great experience and smooth process from the moment I stepped into the dealership to driving away with my car. Everyone who helped me were great!! More

Great experience BMW Genius Kate Vinson provided me with exceptional service, she went out of her way to assist me with problem I was having with SiriusXM. I will rec BMW Genius Kate Vinson provided me with exceptional service, she went out of her way to assist me with problem I was having with SiriusXM. I will recommend this dealership to all my friends. From a very satisfied customer More

Shopping for a vehicle I purchased a vehicle from Mr. J Desmond Johnson from the BMW dealership in Columbia, SC for my son. Mr. Johnson was very professional and att I purchased a vehicle from Mr. J Desmond Johnson from the BMW dealership in Columbia, SC for my son. Mr. Johnson was very professional and attentive to my needs. He was aware of my budget and worked as hard as possible for me to stay under my budget price. His attitude was one that showed he cared more about my needs and concerns than making a deal that would be more beneficial to him. His caring and professional attitude is the reason BMW is the first dealership that comes to mind when friends and family are looking to purchase a vehicle. More

Our salesman was a ten out of ten. Amazing Andrew Sullivan helped us with our new car. He was direct, helpful and not pushy. We thoroughly enjoyed the experience which is not the usual car pu Andrew Sullivan helped us with our new car. He was direct, helpful and not pushy. We thoroughly enjoyed the experience which is not the usual car purchase. More

Great experience I needed to purchase a car for my wife went into BMW of Columbia had the pleasure of being helped by Zino Robertson who helped me find just the car I I needed to purchase a car for my wife went into BMW of Columbia had the pleasure of being helped by Zino Robertson who helped me find just the car I was looking for. It was a very pleasant experience and highly recommend the team at BMW of Columbia and Zino Robertson. More

Warranty refund waiting I bought a new Bmw from this dealership but decided it wasn't right for me after fifteen months. I had purchased an extended warranty on the car so wh I bought a new Bmw from this dealership but decided it wasn't right for me after fifteen months. I had purchased an extended warranty on the car so when I traded the car in I applied for a warranty refund . That was last September 2016. I have contacted them several times an left messages but no one responds. Recently I was told that Bmw said that a refund was not due! This is basically fraud. As far as I am concerned. I am still fighting this. I will certainly never deal with BMW AGAIN. BEWARE More

Good Service Jeremy treated me the way I wanted to be treated when visiting a car dealership. He answered my questions honestly. I didn't feel like a "mark" he was Jeremy treated me the way I wanted to be treated when visiting a car dealership. He answered my questions honestly. I didn't feel like a "mark" he was attempting to convert to sales--I felt like a human being while visiting this dealership. I would have bought the car anyway--I was pleasantly surprised by the friendly, personable service provided by this dealership. More

Friendly and Low Stress throughout This is my second new BMW purchased at BMW of Columbia. I tried many other dealers over the years, but found none of them to be as sincere, friendly This is my second new BMW purchased at BMW of Columbia. I tried many other dealers over the years, but found none of them to be as sincere, friendly and cooperative as the team at Columbia. I spent several weeks in touch with them this time, since we specified and ordered the car from production in Germany. Every communication was quick and effective. I enjoyed getting to know them and find that these are the people that I want to give my business to. More