Back

BMW Of Columbia

Columbia, SC

4.6
1,163 Reviews

5919 Two Notch Rd

Columbia, SC

29223

Directions

By Type

Showing 1,163 reviews

July 06, 2023

The staff and management in service are very professional and helpful. Aundrea is always helpful and represents BMW with excellence. I am so glad to be apart of the BMW family. More

by cornelius0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea
Jul 11, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 05, 2023

My service advisor, Aundrea, was amazing! I give her 5 out of 5 stars. She did everything to help me with figuring out what was wrong with my car and being honest about what needed to be fixe More

by mshrivastava1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea, Service Department
Jul 07, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Great customer service Very clean dealership Always professional Great location Easy to work with Whole process easy More

by fleetwoodkendall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scottie bibbs, Brett Bostic
Jul 07, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2023

Aundrea is always incredibly helpful, informative and professional each time I visit for service! She keeps me updated consistently and always gets my vehicle back to me as quickly as possible! More

by m_sims83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brazell
Jul 04, 2023 -

BMW Of Columbia responded

Thank you for your kind words for Aundrea, we appreciate it!

July 02, 2023

I sales person is very courteous and respectful. He ordered the car that I want it and let me pay for it in the manner in which I wanted to. I love the car. More

by barbara.isherwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zeke, Jeremy Easterling
Jul 04, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Inconsistent, and Over priced. Seem like they have there choice of who get loaner now when your car is being service. More

by Brownsugar314
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service Department
Jul 05, 2023 -

BMW Of Columbia responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Manager samreynolds@Group1Auto.com

June 27, 2023

Everyone was friendly, courteous and offered to help. Jimmy H was my Client Advisor and simply amazing to work with, great communication & followed up as he said he would. I drove 4 1/2 hours to get the More

by KathWolfe
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Hewitt
Jul 11, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

She was polite and nicely replied to all questions I asked. She handled the service very well. More

by frnk.tian
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 27, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

June 22, 2023

Excellent customer service. Thank you for the professionalism and update facility. I would recommend BMW to anyone. More

by Cooperdiggs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
charles , Service Department
Jun 27, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

I’ve always had a pleasant experience at the dealership people are friendly, respectful, and knowledgeable. More

by Koolgrandma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark, Quinton
Jun 27, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
64
...