
BMW Of Columbia
Columbia, SC
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I went there on 07/11/23. They seemed to overbook service. The person who helped me did not respond to text message (as it said to be the most effective way to communicate) an They seemed to overbook service. The person who helped me did not respond to text message (as it said to be the most effective way to communicate) and missed the due service that I was supposed to have. And he tried to avoid talking about what he missed. One of the worst experiences I have had with BMW. Please don’t say that you will do complimentary wash and vacuum if it is done poorly. More
Friendly, comprehensive service, done in a reasonable time. Very happy with the thoughtful service and feel good about trusting this dealership. time. Very happy with the thoughtful service and feel good about trusting this dealership. More
I cannot say enough good things about the service I received @ BMW of Columbia. The Service Reps. are second to none! They were courteous, knowledgeable and extremely conscientious of my time. Gettin received @ BMW of Columbia. The Service Reps. are second to none! They were courteous, knowledgeable and extremely conscientious of my time. Getting my vehicle up and running perfectly was their primary concern. I was provided a great loaner while my repairs were in progress. I continue to do business with this dealership primarily because of the service department, it’s that important to me! More