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BMW Of Columbia
Columbia, SC
1,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,008 reviews
September 25, 2017
My service rep Michael Brooks Does an awesome job in helping U & keeping U informed while your vechile is being serviced. He should get an A+++! Everyone is very helpful & friendl Does an awesome job in helping U & keeping U informed while your vechile is being serviced. He should get an A+++! Everyone is very helpful & friendly. More
by Charmon
Employees Worked With
Michael Brooks
September 21, 2017
Great experience Excellent customer service from the phone rep to the service desk to the valet. Even had the car washed and vacuumed for me before pick up! Excellent customer service from the phone rep to the service desk to the valet. Even had the car washed and vacuumed for me before pick up! More
by Janeen
Employees Worked With
Michael Brooks
September 19, 2017
Excellent Service Was waiting on my vehicle to arrive for repair. Repair done correctly and timely. I would definitely recommend this dealership!! They had refreshmen Was waiting on my vehicle to arrive for repair. Repair done correctly and timely. I would definitely recommend this dealership!! They had refreshments and charging station for phones and computer devices. More
by Tammy
Employees Worked With
Service Department
September 18, 2017
Good sales team overall but lack of customer service I bought my X3 about a month and a half ago and waited as long as possible to write this review due to a promise for minor superficial repairs for par I bought my X3 about a month and a half ago and waited as long as possible to write this review due to a promise for minor superficial repairs for parts that were supposed to be arriving soon. Jay is super personable and fun to work with but as of yet my glovebox and windshield have yet to be fixed which is disheartening. I really wanted to give five stars but the lack of follow through post-sale on unfulfilled promises is what has prompted three stars. More
by PLaw86
Employees Worked With
Jay Johnson
September 14, 2017
Wonderful service I experience wonderful service from BMW. I satisfied with the customer service and believe that they went above and beyond to help me with my car. I experience wonderful service from BMW. I satisfied with the customer service and believe that they went above and beyond to help me with my car. More
by Dwyatt
Employees Worked With
Colby Alley
September 12, 2017
Oil change In and out for scheduled maintenance. Was updated frequently about the status of my car. It was delivered back to me extremely clean. Love th In and out for scheduled maintenance. Was updated frequently about the status of my car. It was delivered back to me extremely clean. Love the new showroom More
by BMW X5
Employees Worked With
Russell Holt
September 08, 2017
Wonderful sales personnel Sales people went out of their way to provide a great experience. Searched several dealerships to find the car I wanted & stayed late each time to ma Sales people went out of their way to provide a great experience. Searched several dealerships to find the car I wanted & stayed late each time to make sure everything was covered to our satisfaction!! More
by Shelley
Employees Worked With
Brett Bostic, Otis Morris Jr., Christopher Langer
September 08, 2017
Repairs for the "Out-of-Towners" We can't say enough for BMW of Columbia, particularly Michael Brooks. We were stuck and needed several significant repairs before returning home safe We can't say enough for BMW of Columbia, particularly Michael Brooks. We were stuck and needed several significant repairs before returning home safely and comfortably. They made every effort to find needed parts and complete repairs so we could get back on the road. Many thanks for excellent professional service! More
by Olin
Employees Worked With
Michael Brooks
September 07, 2017
Service rocks The service department and especially Michael rocks ! They are awesome! They are so friendly and nice and always helpful . I would recommend to a The service department and especially Michael rocks ! They are awesome! They are so friendly and nice and always helpful . I would recommend to all others More
by Elnfaith
Employees Worked With
Young service guy from yesterday was awesome, Michael Brooks
August 31, 2017
Purchased Certified pre-owned X1 So excited with my X1. The process was smooth and easy. Everyone was extremely helpful and friendly. I got exactly what I wanted for a great price. So excited with my X1. The process was smooth and easy. Everyone was extremely helpful and friendly. I got exactly what I wanted for a great price. More
by AKP88
Employees Worked With
Charlie Runyon and Terrance Fanning, Colby Alley
