BMW Of Columbia

Great customer service, honest. Easy to work with. Fabulous friendly and hard working staff. Found me the perfect car! So grateful Easy to work with. Fabulous friendly and hard working staff. Found me the perfect car! So grateful More

Promised something and wasn’t offered. Still waiting on refunds from previous 2022 warranty items. Great salesperson assisted me. But, don’t think I would do business if I were to ever ge Still waiting on refunds from previous 2022 warranty items. Great salesperson assisted me. But, don’t think I would do business if I were to ever get another BMW. More

Charles Baker is awesome. He’s the absolute best service representative we could have gotten. He attended to all our needs and his demeanor was outstanding. He represents what He’s the absolute best service representative we could have gotten. He attended to all our needs and his demeanor was outstanding. He represents what all customer service representatives should be. More

Excellent customer service. Very courteous and attentive staff. Knowledgeable on the vehicles they service. Clean and relaxing atmosphere. Very courteous and attentive staff. Knowledgeable on the vehicles they service. Clean and relaxing atmosphere. More

Great service Appt, and Anthony was very helpful and professional. Thank you for replacing my wiper. professional. Thank you for replacing my wiper. More

Had to wait too long for a service rep to take me in. Once they did service was great Once they did service was great More

While I understand, there’s a work shortage the service experience was underwhelming if I’m being nice. Service associate constantly over promised & under delivered. “Will have your car looked at within an experience was underwhelming if I’m being nice. Service associate constantly over promised & under delivered. “Will have your car looked at within an hour.“ It took three. “I’ll have you a loaner in two days“ it took four. I could go on & on. Lastly, my car came back to me, filthy with mechanics, handprints all over the hood and bumpers. More

I can't say enough kind words about Jason Kopplin, Eric and the Service department. They tike care of my wife and I. We are now BMW drivers for life! Thank you all! and the Service department. They tike care of my wife and I. We are now BMW drivers for life! Thank you all! More

Mark was professional and very helpful. He explained what was needed and delivered my BMW back to me on time. He explained what was needed and delivered my BMW back to me on time. More

I felt the dealership tried to take advantage of me to the toon of $6,000 for unnecessary work quotes and recommendations. Be careful when having your vehicle serviced here. the toon of $6,000 for unnecessary work quotes and recommendations. Be careful when having your vehicle serviced here. More